From the business
Thank you for your interest in Footwear etc. Our headquarters is located in California, and we're now celebrating over 30 years of great customer service. We're a family run business, which started as one store, but has grown to 11 locations along with our online store. Simply stated, we're old fashioned when it comes to the way we treat our customers. We pride ourselves on making people happy.
Why should you shop with us? In addition to our great customer service, we carry what we feel are the best products in footwear today. If it's uncomfortable, we simply don't sell it. You'll also talk to real people when you call in. Each staff member is trained, friendly and solution-oriented. In addition to comfort, we focus on remedying common problems in the feet and legs. (Check out our great selection on these types of products, and feel free to ask us what style we recommend just for you.)
Additionally, we never stop searching for the most comfortable and fashionable footwear from around the world -- so you don't have to! For example, we get new shipments in every week from Arcopedico, Taos, and Ziera and we explore the latest, greatest brands such as Hoka One One. Plus, our wide assortments of styles from brands like Dansko, Naot, Clarks, New Balance, Mephisto, and Birkenstock are often better than what even the original manufacturer sites has to offer. For these (and many more) reasons, we've managed to make hundreds of thousands of feet... happy feet!
So what are you waiting for? Shop online, in-stores, or even by phone. Our shoppers enjoy the best footwear assortment combined with our award-winning customer service. If you happen to be near one of our retail locations, stop in to say hello! Our helpful and courteous sales staff will get you measured, answer any questions you may have, and offer their best recommendations. Thanks again for stopping by!
Footwear etc. Reviews Summary
Footwear etc. has a rating of 4.8 stars from 779 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Footwear etc. most frequently mention customer service, fast delivery and free shipping. Footwear etc. ranks 13th among Shoes sites.
Instant Feedback
Easy to order on line & item arrived within a few days. When I needed to exchange the item and decided to do so at the store, they were helpful in reserving a replacement. At the store, the sales people were extremely nice and helpful. I ended up returning rather than exchanging the original item & bought something else entirely. Went to San Mateo store which has nice selection of clothing labels, such as Habitat, which I like very much.
I like these shoes because they come in wide widths with lots of room for toes.
These are comfortable and cute shoes. They are true to size, width, and support. The order was processed and delivered quickly.
Stylish comfortable shoes, goes with everything and comes in narrow.
They looked white/white under fluorescent light but once i wore them outside they were def not white. I wish i could return these or exchange these but since they are non-returnable after wear I can't. So expensive and they can't even get the color right
Everything went smoothly and quickly and no complaints. Nice site to shop for many family members.
I saw it, ordered and paid for it. It showed up at my doorstep and I love it
I returned both pairs to the San Mateo store on July 11. The size was inconsistent with others of the same brand I have bought & loved, and the actual shoes were not what I expected. So I returned them & received an immediate refund. My experience in the store was excellent. Thank you.
Always get help with which shoes are best for my feet & my needs, never disappointed
I placed my order and a couple days later it arrived. Shoes were perfect with zero issues. I was very pleasantly surprised. My new favorite shoe source.
It was quick and easy to find what I wanted.
The women's Clifton 10 is a comfortable sneaker. Seems to have a good quality. I just got it. Ask me about a feedback a year from now and I can give you a more accurate feedback.
Call in desk was helpful and then the store was very accommodating
Great fit, perfect colors and so comfortable. This is my first purchase from this site and for this brand. I'll be back.
Happy to find wide width options in stylish designs. Convenient return policy if shoe does not fit well.
Easy purchase online, fast shipping and got the shoes i ordered
Good deals and Communications were good; however, packaging and delivery time not as good as other discount companies I purchase from. The quality of the shoes appear as seconds.
Great sale price on brand I like. Selection is limited but great sale price on what is available.
Love the Taos Luckie sandals.Feel fortunate I was able to purchase from Footwear Etc. I live in Hawaii order came very fast!
You had just what I wanted at a very good price! Ordering was easy!
My feet are problematic, but I can always find good shoes here.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members