Footaction USA

I was so scared to buy here after I saw all the reviews here. I do believe the others are honest about their experience with FootAction. But when i saw an Adidas backpack with great discount offered from this website and free shipping with their FootLocker FLX membership (and no discount from all the other places by Google), I just could not hold back to not buy it. So, I said whatever. If it had turned out to be something bad, I could accept the consequences without listening. But it came out to be very good experience. Maybe it is due to the fact that FoorAction belongs to FootLocker(I bought shoes many times in-stores) now. They shipped the package pretty fast in a day (received in 3 busness days) and the bag I received is brand-new. And the receipt is all included in the box and looks professional. I see no difference from directly buying things from Nike or Adidas.

I see there are many people who have bad time with this dealer and totally understand a nightmarish shipping experience could ruin anyone's good day. Hopefully, after the combination with FootLocker, you guys will step into a new era of better business. I would like to visit your local stores again after the pandemic.

(BTW, my experience does not cover the returns or refunding procedure.)

I would give them negative stars if I could. Ordered my damn shoes to finally have en email stating "Good News" your package is on it's way. Here is the tracking#. I clicked and I been having the same automatic response message "Your tracking information will be available once carrier provides information." Then the damn tracking # just disappeared. I called a hundred times and mfs say they are only communicating through email. I sent 10 emails with no response! PISSED!

I was so scared to buy shoes from here, but i'm so glad i did. I got the nike mid 77 blazers and amazing! They fit perfectly, not used, great condition, and exactly what i ordered! NOT TO MENTION they came a week early so i was so happy for that. I will probably be buy shoes from here again. We had absolutely no problems at all and i got updates on my email and exactly when it came and i couldn't be happier with my purchase!

Made two large orders for shoe that never shipped. Finally after a week they send bogus tracking numbers which show the packages were NEVER turned over to UPS. Calling them is a joke as a they a recorded message making an excuse why there's no live agent to speak to. E-mailing them is like trying e-mail the POTUS, you can forget it... they ignore your e-mails. It's amazing how quickly they charged my card and stole my money but never sent a thing and they quickly become inaccessible.

I ordered a pair of OG adidas sambas on Friday 11/8 435pm online. I noticed on Monday 11/11 ups link just said label created but not shipped. I research the Footaction company and saw all bad reviews and I was not happy. But I was like don't freak out and 11/11 is veterans day and I ordered late on Friday... any way I got the package on Tuesday 11/12 at 2pm which was less then 4 days and Im happy with the product. Its a legit and real and my experience was fine.

I purchased some exercise shoes from this site. They are very comfortable and fit well. I was able to get them for a very reasonable price. I would use this site again in the future.

I ordered champion slippers on 11/25 (thanksgiving) i was told i'll get my package within 5-6 business days. The next day i got an email that my order was on the way! I was sooo scared because i ordered from here then i read the reviews and they were SO bad but there was nothing i could do but to hope and pray i get my shoes. I got my shoes today! (11/27) it took 2/12 days! I'm beyond glad i got my shoes not only that but i got them days before i was told! Thanks footaction! I'm not sure what happened to everyone else but i had a perfect experience.

Okay i ordered May 8 free shipping 5-6 days cool May 15th i get a email saying "get ready your Footaction order is on the way" but it had no tracking # it had me click the "track your package" and it took me to lady footlocker with no details. This been like this since May 15th their not answering the phone nor my emails i am beyond pissed because it cleared out of my account I'll never order from them again.

Ordered a few items out of which one still had the security alarm tag on the sleeve. After waiting for response from customer service for over a week, they told me to take it to the closest shop, during COVID, over 1 hour away to remove the tag.
Very unsatisfied with this inconvenience

I ordered two pairs of shoes. One pair was $40 the other was $200. Guess what pair was not in package, the expensive ones. They have a non working cs phone number, do not reply to emails and their physical stores will tell you they are not affiliated with the online store. Call your bank or cc company and dispute the transaction. Don't let yourself get robbed by these bastards.

They came in 9 days and were in perfect condition! The reviews made me nervous but it was great! No issues.

I ordered one pair of sneakers in early December. According to footaction's website they were supposed to be delivered over a month ago (3-5 business days). Everytime I check the delivery status of the shoes on their website footaction says its gonna take 3 more days than it did when I checked the time before. I signed up for text updates and got nothing. And I tried to use the USPS tracking number they provided on the USPS website and it said that tracking number didn't exist. It's currently January 24th and still nothing. It's a scam and they won't give me my money back.

The worse communication ever. Quick to take your money and having you wait 7to10 days for your product. Unfortunately the shoes didnt fit proper so I returned them. And I've been trying to contact customer service on gold twice for 40 minutes or longer. It's been a week and still haven't returned my money to my credit card.
B. S if you ask me. I'll forewarn other to stay clear of this place

Foot Action has some serious deals on shoes. They are my go-to for cheap sneakers.

The shoes I tried to buy had a time limit of 5 minutes, as soon as I tried to checkout, the page began endlessly loading. It never loaded but the timer continued in the background. Footlocker uses the same timer but of course, their page loads. I was able to buy the shoes there where all the sizes were fully stocked. Spend your money elsewhere, saves time and frustration drastically.

Ordered running shoes from Footaction. Shipping time was not too long, but when the box arrived, there were a pair of shoes that were clearly worn in the box. They had a scuff on the toe box, the corners of the toe box was creased and there was dirt on the undeside of the soles. I will be returning the shoes for a refund and will never order from them again.

Honestly I've always liked visiting a Footaction store, but the app is trash. Tried to days back to back numerous times to buy several shirts online, the cart keeps emptying its self or signing me out of the app. I was so annoyed I deleted the app and will not buy online through them again

I ordered a pair of Toddler Retro 11 on December 12,2020. On December 14,2020 I get a email stating that Delivery Is Taking Longer Than Expected, don't worry you'll still get order. In between that time there was no notification that my toddler shoes were on it's way until December 17,2020 and it said your order has arrived. I got up to go look outside my door there wasn't nothing from Footaction UPS never delivered them, I checked with my neighbors they didn't have my package so I called footaction immediately and explained to them what happened and they said they were to email they investigation department and get back with. On December 23,2020 I got a email from a prepaidandclaims stating that my claims was denied and No Explanation on how they came up with that conclusion. I have called them & emailed them and no one has respond to neither email nor call. It's now January 5,2021 I don't have my package and they're refusing to refund my money back. This was a horrible experience and a nightmare, I don't think I could ever order from them again..

Order has not yet arrived have been calling and emailing the company without a response. Company was quick to change my card and take my money. I've been following up with the bogus tracking number provided and currently shows it's in transit and Estimate delivery date disappeared.

Neither their customer service phone numbers work. I called the Domestic and got a busy signal. Additionally, I ordered two pairs of the same shoes because I liked to have a back up pair and only received one pair. I only received one pair! And that pair was two big! There was no option using their ReadyReturn service to get refunded for the pair I never received while simultaneously exchanging for a smaller pair. Completely cruddy customer service portal. I will not be ordering/purchasing from Footaction EVER again!

I purchased 2 pairs of Timberland 6" wheat boots. One in a toddler size 8 and another in a toddler size 11. The size 11 pair look brand new. The size 8 on the other hand were definitely worn. They were laced loosely in a bow. Brand new Timberlands are laced tightly. The worst part is that one boot has candy stuck to the bottom. How could a return like this even be accepted by Footaction and then be sent out to customers? I called customer service and was on hold for almost an hour before speaking to someone. No apologies. I was told I would be emailed a return label and that was that.

I ordered shoes from here and added the 2 days shipping for them (22$) to just come 5 days Later so why even put that there if you guys don't even make it happen I think that's fraud and messed up not buying shoes from you guys again. My point is now I have to go to a gathering with messed up shoes thanks foot action

They are a joke I've never had so many problems ordering stuff from them in my life I will never order anything from them ever again save your money and aggravation i wish I could give them a negative star cause it would be 5 stars down