matti138

Matt I.

Contributor Level

Total Points
80

1 Review by Matt

9/24/21

Footaction in mall of America In Minnesota literally has the worst customer service in the entire mall. I literally had to walk across the store to ask a guy if he had a certain size shoe. He replied in a rude way. When I picked another shoe and walked across the store to ask him if he had a certain size, I had to wait for him to stop telling his co worker a story before he walked in the back and told me they had literally no sizes in that particular shoe. Meaning that the shoe on display was literally the only shoe they had. When I walked in the employees were acting like clowns more interested in socializing with each other instead of doing they're job. It was literally the most embarrassing form of customer service I have ever witnessed. I get better customer service at Burger King. After another customer saw the way he acted he literally walked out with me. My question is whose the manager at that store because you are not good at your job. Saying your terrible at your job is an understatement. If there was a option to give this store no stars I would have pressed it because giving this store 1 star doesn't tell you how bad it really is.

Tip for consumers:
Don’t go to Footaction in mall of America. It will be a waste of your time!

Products used:
I didn’t end up using any product Because the customer service was so bad.

Service
Value
Quality

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