FlorydayReviews 1,047
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Floryday Reviews Summary
Floryday has a rating of 3.4 stars from 1,047 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Floryday most frequently mention customer service, good quality and online shopping. Floryday ranks 1935th among Women's Clothing sites.
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I got my dress finally it's amazing and like the picture exactly, however next time i will chose standard shipping as super saving took a lot of time but i do like the dress. Best of luck guys
I ordered a dress with some hesitation because I had no experience with this company. The price was reasonable, so I paid an additional fee for 3-6 day shipping. What the site failed to note was that the dress HAD TO BE MADE IN CHINA before the 3-6 day shipping could occur. After a good bit of back and forth with cust svc, they refunded the shipping cost. I got the dress after roughly 3 weeks and I really do like it. Another thing, logging into their website is impossible. I tried and tried to reset my PW but never could get an email from them to do it. Overall, everything worked out; but I dont think I will order again. Who wants to wait close to a month to get an in-season item?
I've been a customer of FloryDay for a month now and have found their prices and quality hard to beat. They also have a wonderfully wide variety of dress for any occassion. Their customer support is excellent and are quick to respond to any query. I really love my new dress that is so comfortably and perfectly fit to me.
They claim they offer "fast and hassle-free returns". This is not true. They said I would have to have my dress shipped back to China which would be cost-prohibitive. So they offered me 30% off the dress or a 50% off coupon on another purchase. The dress I ordered was supposed to be knee length but was 6 inches above my knee and the waistline was 3 inches too short. It might have fit someone 5' tall. I took the 30% refund which did come back to me, but I was extremely disappointed with their return policy.
UPDATE: After posting on Sitejabber, floryday offered me a full refund which is on its way.
Dear Jane,
It is a shame to know that the dress does not fit and you are not satisfied with it. We've already sent you an email with the solution. Please kindly have a check and give us a reply.
If you did not receive it, please check your spam box or junk folder. Please be assured that we'll do our best to help you with your order.
Floryday
service@floryday.com
I ordered 4 dresses and I choose all of them in size M, but one runs small. I am not happy and contact customer service and then I realize that I need to check each size chart for each dress. They offer me satisfy solutions and I am happy now. Highly recommend this site as they have nice dresses and good price, but CHECK SIZE CHART FOR EACH DRESS!
Prompt service, product is good, a little dearer than other sites but hopefully the quality will stand up for that
Dress was exactly as described. The size was accurate but I am a 12/14 and had to buy an XXL so only suitable for smaller people. The delivery was quick and the dress itself really pretty and just like the picture.
My first experience with FloryDay started off a little shaky as the dress i ordered for a wedding did not arrive when it should have, needless to say I was freaking out, however after emailing and talking to Your costumer service I was sent another dress and was received in 4 days. Because of their excellent way they handled my inquire and fast reaction I will and have order from them again.
Few days ago I received the parcel I was waiting for. It was nice dress and great gift from my bf. FloryDay is highly recommended and I will be back to shopping here again!
Great Experience! To be good to be true. I have received my order one time and the customer service is very good... Highly recommended to anyone that is looking for good fashion
The dress is for my friend's wedding, The dress is so beautiful, it fits me like a glove, I was worried when I placed the order because of some bad reviews, but when i received the dress I fall in love with it, it's exactly what I want! Thank you Floryday!
I am a little bit worried at the being when ordering, because I am not sure about the quality. But now I am happy. The dress looks exactly same like picture. Thank you Floryday! I will keep your website.
I placed an order over a week ago. You've taken the money from my card but order info has now disappeared from account page and ivechad no delivery.
I'm reporting this company as a theft transaction with card carrier, reporting you to office of fair trading, trading standards, metropolitan police fraud squad, watchdog and taking legal advice.
Hi Jill,
It is a shame to know that you could not find your order under the account. Please recheck if the email address you used to place the order is correct. We've already sent you an email with the order information. Please kindly have a check and give us a reply.
If you did not receive it, please check your spam box or junk folder. Thank you.
Floryday
service@floryday.com
Im mostly satisfied with my shop. But when you say silk is Polyester, when you say gasa, is also polyester. That I dont liked
Hi Maria,
Thank you so much for your feedback and we've informed our related department about it and they'll improve this and fix the description. Thank you again for your time.
Floryday
service@floryday.com
Ja sicher bekommt Ihr eine Bestnote! Doch was mir hier aufgefallen ist sind die Gr. Unterschiede bei den Kleidern. Deshalb nahm ich mir ein Maßband zur Hand und habe erstmal abgemessen. Alles in den Warenkorb gelegt und ab damit. Ich hatte den Standard Versand gebucht und habe auf die Kleider 8 Tage gewartet da die Mitarbeiter im Chat mir später mitgeteilt haben das der Standard Versand 4-7 Tage dauert + 2-3 Tage für die Vorbereitung der Lieferung und das Abhohlen dieser. Alles in einem bin ich sehr zufrieden mit der Ware und der Kommunikation und werde wieder bestellen.
Thank you for delivering my order in the time you said it would take also for keeping me informed from start to finish. The dress was packaged very well and it is exactly as described in the advert. I will recommend your site to others.so easy to use and very efficient.
I have received my dress. Order number ************** size is medium but I cannot zip it closed. I would like to return it and get the next larger size. June Laughlin email *******@gmail.com
Hi June,
Thank you for your feedback. It is a shame to know that the dress does not fit. We've sent you an email with the solution. Please kindly check it and give us a reply.
If you did not receive it, please check your spam box or junk folder. Please be assured that we'll do our best to help you with your order.
Thank you again for your order.
Floryday
service@floryday.com
Je voudrais être remboursée sur un article qui ne me convient pas du tout et obtenir les renseignements pour vour renvoyer mon produit sous peine de poursuites
Bonjour,
Merci pour votre avis. Il est une honte de savoir que la robe ne vous convient pas. Nous vous avons envoyé un e-mail avec la solution supérieure. S'il vous plaît avoir aimablement un chèque. Si vous ne recevez pas, s'il vous plaît vérifier votre boîte à spam ou un dossier indésirable.
Floryday
service@floryday.com
Hello! I just received my dress yesterday and wanted to write to let other potential buyers know about my experience. I was really nervous about buying a dress online at such a discounted price, but I was running out of options with my wedding coming quickly and I had gained weight so my previous dress no longer fit. After reading reviews for a bunch of different Chinese retailers and speaking with many of the Vbridal staff via their online chat I decided to go for it. I'm so happy I did! There's so many horror stories out there, but my experience was wonderful. I placed the order on June 13th, my dress shipped on June 30th and it was in Canada on July 5th. Vbridal always responded to my inquiries promptly through their ticketing system. They shipped with DHL so I was able to track everything as well. The dress is gorgeous. The quality of material and craftmanship is amazing. Better than what I have seen in a lot of local bridal stores. The only downsides are that the "ivory" is more white than I expected and I ordered a custom size but it's a little big so I will need to have it taken in.
From the business
Floryday.com - Online store for the latest fashion & trends in women's collection. Shop affordable ladies' Dresses, Clothing, Shoes & Accessories with top quality.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Carolyn,
It is a shame to know that you have not received your order. We've sent you an email with the solution. Please have a check.
If you did not receive it, please check your spam box or junk folder. Please be assured that we'll do our best to help you with your order.
Floryday
service@floryday.com