FlorenceScovelJewelry has a rating of 2.7 stars from 572 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FlorenceScovelJewelry most frequently mention tracking number, credit card, and business days problems. FlorenceScovelJewelry ranks 18th among Fashion Jewelry sites.
I received my personalized heart necklace within 2 weeks. It was worth the wait! It came in a small pretty box as well.
Placed an order which after a month I did not receive. Contacted them for a status update and received a robo response that they would look into it and respond. Well, they never responded. A couple weeks later asked to cancel the order and get a refund. Neither happened. Would give zero stars if that was possible.
I received my personalized heart necklace within 2 weeks. It was worth the wait! It came in a small pretty box as well.
Placed an order which after a month I did not receive. Contacted them for a status update and received a robo response that they would look into it and respond. Well, they never responded. A couple weeks later asked to cancel the order and get a refund. Neither happened. Would give zero stars if that was possible.
I ordered several pieces for gifts, received items right away, was completely satisfied but had to return for refund (changed gift idea to something else for teenager!) The return process was quick and easy and NO hassle whatsoever! I was so relieved to deal w/ such a nice company. BTW... I had emailed them a couple times and someone answered every email I sent. I will continue to shop and refer friends to their site!
I ordered this one year ago! I have yet to receive it! My payment appeared on my Dec. 24th, 2018 Visa Statement --21.78 USD@ 1,******* = $30.39.
Tip for consumers:
This review site was certainly of use to me.
Products used:
Never, Never, order Scovel jewelry. Here is a copy of the charge on my Visa. I ordered this one year ago!!! I have yet to receive it!!! My payment appeared on my Dec. 24th, 2018 Visa Statement --21.78 USD @ 1,395316809 = $30.39.
I bought Austrian Rhinestones Tree of Life Charm Mesh Bracelet from Florence Scovel and I must say that its a beautiful piece with good designs. Nice product. I also like the delivery service, it was quick.
Horrible customer service. I have sent this company two messages. Neither were returned. My shipment has taken so long that I could've had it strapped to the back of a tortoise and pointed it in the direction of my house and it would've gotten here quicker. I have no way to review the product because it still isn't here. I will never order from these people again.
Tip for consumers:
Nothing has arrived yet. It would’ve been lovely to learn ahead of time that they are completely unresponsive and are only interested in taking our money. I will be launching a complaint with my credit card company if this doesn’t come within the next week.
Products used:
Nothing has arrived yet
It's very nice and looks different like a wood watch. Go for it...! Toooooooo super... Suave and smart. It is stylish and elegant!
I received my order that is very beautiful and above my expectation. Thank for delivering it on time.
I have read some of these reviews and was very worried as I had ordered £30 worth of jewellery that I had seen on Facebook. However, once I had ordered I received several email updates from the company telling me at what stage my order was. My order was sent Sunday and I received the goods on Wednesday! I was very surprised as I had steeled myself to waiting weeks - or to not receiving them at all following these reviews! The bracelets were 'reduced' to £10 each and if I'm honest, I admit I wouldn't have paid more, but they aren't bad and arrived in a pretty black pouches which I didn't expect. Speaking for myself, I have no complains about this company and the bracelets I ordered are certainly fine for the money paid. Well done Florence Scovel for very prompt service. I can assure you this is a very genuine review. However, would I order again? No I'm afraid not, too many bad reviews so there has to be a reason.
It's so good! I bought mesh multi-layer 3 color bracelet and it was worth the money and just the same as the pictures shown. It looks classy and elegant. Love it! Thank you!
I am looking forward to wearing my purchase with pride and will be sure to recommend where I bought it.
Was impressed with the fast delivery and also the quality and specifications described of product were satisfying and exact, simply happy with the product
Would be highly recommended
Great service, replied to my emails fairly quickly and received my order on time despite the fact they were delayed due to the fact they were busy, all in all very happy!
My kids, grandkids n self love this stuff, ordered more. 1 item out of stock, disappointed.
I GIVE THEM AN EXCELLENT IN SERVICE AND CUSTOMER SERVICE ALSO I LIKE THE PRODUCTS AND WILL ORDER AGAIN
I was very concerned, but had ordered before reading the reviews. I had not received a ship date or tracking after several days. I emailed several time and received no reply. I finally emailed that I would have to contact the Attorney General in New York (headquarters as far as I could tell) and in Florida. Within a few hours I heard from them and a ship date and tracking number. It took about five days to receive the bracelet, next time I'll go to Pintrest which had the same bracelet. Sad that I had to threaten, they need to get their act together.
I saw Cubic Zirconia necklace on my friend. I just got impressed with it so much that I placed the same set order on Florence Scovel. I received my order on time. I love it! Thanks for the great service!
I ordered the grandmother and granddaughter bracelets and they arrived within just a few days. I ordered (2) and I received (2). I was contacted everyday from the time I placed the order until the time it arrived. They gave me package tracking numbers and responded quickly to any questions I had.
The bracelets are good quality and very attractive I love them, Their prices are very reasonable and they offer free shipping on orders $50.00 or more. I will be buying from them again when I need a nice gift or something for myself. I am very satisfied with the quality of the product and with the customer service and delivery service that was offered to me,
I would recommend them to my friends,
I ordered a bracelet from Florence Scovel, received it, wore it once, the second time I went to put it on, it completely fell apart! Very disappointed in the quality. If this is any indication of the quality of their other products, too bad! I'll never order anything from them again, and I'll tell all my friends as well. Cheap junk!
I had just ordered an eternity ring in a size 10 and it is too big. Can I return it for a size 9?
Bought a gift for my daughter, it was delivered the next day! She Loved It! Will shop again!
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