FlorenceScovelJewelry

Ordered for Christmas gifts on December 6. Charge to my credit card processed immediately. Checked after a week because no shipment. Was told it would be delivered within five to ten days. Delivered on December 27, too late for Christmas, although I'm not sure I would have given as gifts as the watches and necklace looked very cheap. Have requested refund twice. The response from the company was that the merchandise was delivered. Yes, it was. Two days after Christmas. Very disappointed in this company, their merchandise and especially their service. Never again!

Ordered Christmas items on Dec 3 with free shipping - should've known that meant I might never see the items? The sent an email 3-4 days ago that said my items (2 out of 3) had shipped. However, tracking still says only that the shipping label has been printed. Email response from them only covered my question as to why only 2 of the 3 items ordered and paid for were listed - it's on back order. Nothing as to why its taking so long. Should have read these horrible reviews...

I ordered from this company on 16 July. They took my money straight away, No information on order status other than to say "unfulfilled" on my account page. Emailed them on 24 July to ask when I can expect despatch. No reply. Opened dispute with paypal on 27 July, no response from them. Finally receive an email today, 29 July to say items despatched. No signature on email so no-one to reply to.
Very poor. Haven't seen the items yet but I won't use them again even if good quality.

I was a bit concerned after placing an order before I had read these reviews. However, although I didn't realise at the time that the company was not in the UK, my order was delivered ok albeit a month after ordering and it was over the Xmas period. Some people have said quality isn't good but then the quality of the goods I ordered is to be expected for £4.99. I'm happy with the delivery time coming from the States and quality is ok.

The last review could have been me. Items incorrectly ordered by me but returned immediately with tracking order number. Just the beginning of my troubles. Seven emails and almost two months later still have not received two items requested but only one. In addition they "kindly" resent me the two items that I incorrectly ordered in the first place. The net result is that only one of two daughters received her bracelet. For the future do not go near this company with a fifty foot barge pole!

Absolutely shocking service. Bought two items, one for my son and one for my daughter. Weeks later and neither have arrived, although money went from my account very quickly! Emails have been ignored as have comments on their fb page. Seems many others are having the same problem and comments get deleted from their page. I'm disgusted by their conduct and amazed they are allowed to get away with taking people's money! Stay well away!

3-5 business days for shipping is an absolute joke. It has been 3 weeks, still nothing. USPS has a label created but nothing since then. I emailed them and got a response that they are sorry and gave me a 20% off for my next purchase for my inconvenience. I will never order from them again. I have looked everywhere for a phone number so I can speak to someone and can't find an actual phone number anywhere. Now they are not responding to my emails. Does anyone actually get merchandise from this company? Does anyone have a phone number for them?

They are based out of Mississauga On. I live two hours away in London ON. So why am I being charged in US dollars?

Other places on here paid 9.95 for faster shipping, mine option was over double. For a necklace and bracelet. WHAT THE HECK?

Following my recent concerns with this company, I am pleased to note that I have had two emails to say my order is in transit so fingers crossed.

After 15 days my goods arrived and they look lovely. They need to work on actual communication if they get emails. But once they have packed the goods the updates are good