• FlopStore

FlopStore

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Overview

FlopStore has a rating of 3.84 stars from 111 reviews, indicating that most customers are generally satisfied with their purchases. FlopStore ranks 38th among Shoes sites.

  • Service
    21
  • Value
    20
  • Shipping
    21
  • Returns
    17
  • Quality
    19
See all photos

What reviewers want you to know

Positive highlights

  • Mine typically last 2 years which is when I seem to have worn in a hole in the sole near the heel.
  • Excellent customer service, price was reasonable and fast shipping.

Critical highlights

  • I emailed and nothing and had no phone number at the time.
How would you rate FlopStore?
Top Positive Review

“Highly recommend.”

Tom D.
6/23/21

Everything was just as described and cheap shipping. Highly recommend. Not sure how they do it. Thanks and much love!

Top Critical Review

“Awful customer service - delivery to Canada is delayed infinitely”

Natasha S.
3/17/21

This business offers zero customer service and has ballooned prices for flip flops to make them seem very credible. Top it all, their next day shipping is a huge lie. It's been more than a month and my order still reads processing. Amanda from customer service will write a line every now and then to tell you "they are looking into it". They are full of...

Reviews (111)

Rating

Timeframe

Other

Reviews that mention popular keywords

2 years (3) customer service (8) phone number (3) arch support (3)
Thumbnail of user tomd825
1 review
0 helpful votes
June 23rd, 2021

Everything was just as described and cheap shipping. Highly recommend. Not sure how they do it. Thanks and much love!

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Thumbnail of user natashas229
1 review
2 helpful votes
March 17th, 2021

This business offers zero customer service and has ballooned prices for flip flops to make them seem very credible. Top it all, their next day shipping is a huge lie. It's been more than a month and my order still reads processing. Amanda from customer service will write a line every now and then to tell you "they are looking into it". They are full of...

Products used:
She is

Service
Value
Shipping
Thumbnail of user olithal
1 review
0 helpful votes
May 17th, 2022

This company does not communicate at all - per email or return telephone calls as noted. No confirmation of your order. The flip flops are not even sturdy to wear. Old Navy flip flops are much better than these are. Will never order from here again.

Tip for consumers:
Order from Old Navy

Products used:
flip flops

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Thumbnail of user liamt40
1 review
0 helpful votes
June 30th, 2021

Great prices and very quick and easy, son loves his shoes! I will shop here again. Though not many shoes available he likes in size 14.

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Thumbnail of user ryane208
4 reviews
1 helpful vote
July 14th, 2021

Easy to make orders and fast shipping. Got my two pairs of flops and I like them, comfy and have a great grip on the wet surface near pool.

Thumbnail of user brandonm214
1 review
6 helpful votes
March 13th, 2019

Nice cushy sole, and doesn't fall apart in a few weeks. Typical quality, which in my opinion is excellent. Straps are comfortable soft nylon which dries fairly quickly. I will say that as with all size up. My daughter typically wears a 2 - 2 1/2 in other brand closed shoes. This one is lightweight, fabric between the toes, cute but not pink, and sturdy. Winner!

Thumbnail of user yasminam3
1 review
0 helpful votes
April 26th, 2021

It is not a scam. I ordered my Havainas 2 weeks ago and got them today. Don't panick if u dont receive a confirmation email :p

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Thumbnail of user alex11
1 review
0 helpful votes
June 23rd, 2021

"Overall experience was great on the site. IN case I have o return or exchange I hope it will be easy?

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Thumbnail of user jojon10
1 review
0 helpful votes
June 23rd, 2021

I randomly found this site and was happy to find as much as I did.One thing after another caught my eye and the price was right. I made a purchase over 200 dollars. Waiting for my order now. I hope I am satisfied.

Thumbnail of user johnm5424
1 review
0 helpful votes
July 21st, 2020

It took a few months but I got my flip flops! Good deal and cheap shipping. They did get back at me through Messenger after a week or two but considering the times... The only thing I would recommend is sending a confirmation e mail but I am happy about this transaction and would recommend FlopStore in Canada.

Thumbnail of user tj238
1 review
0 helpful votes
July 12th, 2021

Great as always, happy to recommend. I have been rating 10/10 10/10 Only good things to say about Flopstore..

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Thumbnail of user grantm70
1 review
5 helpful votes
March 11th, 2019

These are perfect for our summer activities. Nice cushy sole, and doesn't fall apart in a few weeks. Typical Teva quality, which in my opinion is excellent. Straps are comfortable soft nylon which dries fairly quickly. I will say that as with all Tevas, size up. My daughter typically wears a 2 - 2 1/2 in other brand closed shoes. I ordered a 3 and they fit perfect.

Thumbnail of user hp87
2 reviews
0 helpful votes
July 12th, 2021

Always loved flops, great products, selection and prices. It's a must for any beachgoers when looking for Havs

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Thumbnail of user jenniferl1727
2 reviews
2 helpful votes
May 11th, 2021
Verified purchase

I ordered two pair of flip-flops... so excited. I actually got my tracking number and then it all went South. They created a label and a tracking number but my package never moved from their location. I emailed them 14 tines and I received the same generated email and no human response after they promised there would be. I really wish I would have read these reviews because I see that this is a very common thing for them and in fact I don't believe the good reviews. It's just hard to believe comparing to what I went through that this company is legitimate and conducts good business with anybody. I really wanted my flip flop so I waited until I realized that they had no intention of sending them so I had to contact my bank and file a claim which is always such a pain and I'm going to write a review wherever I can to try to spread the word about this company because I hate scammers and that's 100% what they are. Please shop anywhere else

Products used:
I bought 2 havaianna flip flops that never came

Thumbnail of user qqq3
2 reviews
0 helpful votes
July 13th, 2021

I seemed to get what I wanted for a great price. I like easy shopping very much. I like all of them

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Thumbnail of user ramonab92
1 review
2 helpful votes
June 10th, 2021

I ordered a pair of Ipanema flip-flops in May 12,2021 and I have not received them yet on Jun 10,2021.
I sent 4 emails to the customer service and I have received the same answer... from a robot. Nobody checked my order. I think this site is a big fake!

Thumbnail of user mariannan4
1 review
1 helpful vote
May 25th, 2021

Shipped fast, but unfortunately it was not authentic Havaianas, I got my first pair of new style of Havaianas from Saks Fifth Avenues, later saw different color of that style on Flopstore, ordered, got them fast, but completely different quality, it was obvious they were fake, that's what you get for cheaper price..

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Thumbnail of user marym2599
1 review
0 helpful votes
August 4th, 2020

So Many Colors! Seriously there must be over 100 colors and shades available. Great website excellent prices.

Thumbnail of user osamt
2 reviews
0 helpful votes
July 6th, 2021

Fantastic company, item shipped out quickly and received item very quickly. Very pleased with company.

Tip for consumers:
United States

Products used:
United States

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Thumbnail of user roberth1944
4 reviews
1 helpful vote
July 4th, 2020

10/10 Only good things to say about Flopstore. I ordered 150 pairs ofr a wedding and they helped me with a bulk discount and free shipping to the location wedding. Not sure how they made any money on the order with the shipping costing so much. Either way, i have told 2 others about them already and fully approve them to anyone in need of flipflops.

Thumbnail of user chasej22
1 review
0 helpful votes
July 2nd, 2021

Great prices great flipflops. Had a lot of decent flipflops and if you surf you know how fast you can lose flops so I stocked up

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Thumbnail of user js1553
1 review
0 helpful votes
July 7th, 2021

Beautiful and easy! The items were exactly as they were supposed to be. Very good for us. Efficient delivery,

Thumbnail of user matildal7
1 review
0 helpful votes
August 18th, 2020

Happy with purchase of shoes and thongs. Saved about 30% off the prices around here and much better selection to choose from online.

Thumbnail of user johnc6283
1 review
2 helpful votes
April 3rd, 2021

This site is a joke. They dont ship your product but take your money immediately and they do not respond to any mails you send them. Complete scam. I do hope people read this and do not waste their money on this scam site. Prob some set of prep kids whirling around in their Abercrombie sweats counting all the scam money we've spent

Thumbnail of user evelynp46
1 review
6 helpful votes
March 14th, 2019

These flip were a pretty color and have been comfortable to wear from the day I received them. It is basically a flat sandal with no arch support, which may be important to parents of kids with growing feet. But the price was fine and the flip seem to be of good quality. I've also worn them in the shower at a camp ground and there was no noticeable color change to the sandal or the straps. Happy buyer!

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