Flock and Feathers Reviews Summary
Flock and Feathers has a rating of 3.4 stars from 293 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Flock and Feathers most frequently mention customer service and nice quality. Flock and Feathers ranks 33rd among T Shirts sites.
Instant Feedback
Waiting to hear when my order is being shipped taking long
I did not receive an email stating my package was delivered.
Waiting to hear when my order is being shipped taking long
I placed an order on 8/15. You didn't process the order until 8/30! Prior to that you inquired about my experience. When I stated I hadn't received the merchandise, you then processed my order. You are again asking about my experience & the order hasn't arrived yet! It isn't supposed to arrive until 9/10. It was a birthday gift for 8/30. I thought 2 weeks was plenty of time to process & ship an order - obviously not as it took 2 weeks just to process the order.
Hi Jeanette! We’re so sorry that your experience did not match your expectations. This is on us. To ensure that this will not take place in the future again, we are now taking extra precautionary steps to improve our current shipping time frame.
Ordering and delivery was good… I wish the shirt was a softer material and that the design was larger on the XL shirt.
Hi Shawna! Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Easy website to navigate & order. Don't like the length of time for delivery, approx 4 weeks. Don't like different mfg for shirts. I ordered 3ea XL shirts all 3 different mfg & all fit differently. Not worth the hassle to return. Won't order from them again
Hi Gail! Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
It took over 6 weeks to receive the 2 tshirts and then when I did get them one is a "Hanes" and the other is "Gildan" brands- neither of which are the softer material. Cute designs but super disappointed in the quality.
Hi Katie! We’re so sorry that your experience did not match your expectations. This is on us. To ensure that this will not take place in the future again, we are now taking extra precautionary steps to improve our products.
Exactly what I ordered and it was true to fit! Thanks and keep up the great work.
Hi Valerie! Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
I ordered products more than 3 weeks ago and still have not received them!
Hi Nicole! We sincerely apologize for the delay in shipping your order. We're happy to inform you that your order is now on its way to you. We've sent the shipping notification to your email on file with the tracking number. Please check both inbox and spam for the update. Thank you for your patience. We sincerely appreciate it.
I just got an email asking me to review items that I have not even received yet, so I'm very confused
Hi Jennifer! We sincerely apologize for the delay in shipping your order. We're happy to inform you that your order is now on its way to you. We've sent the shipping notification to your email on file with the tracking number. Please check both inbox and spam for the update. Thank you for your patience. We sincerely appreciate it.
I still have not received my order. I ordered the T-shirts for my vacation which starts tomorrow. It has been almost three weeks and I still do not have my T-shirts.
Hi Jennie! We sincerely apologize for the delay in shipping your order. We're happy to inform you that your order is now on its way to you. We've sent the shipping notification to your email on file with the tracking number. Please check both inbox and spam for the update. Thank you for your patience. We sincerely appreciate it.
I never received the 2 shirts that I ordered and I am very disappointed. I was very much looking forward to wearing the t-shirts.
Hi Mary! We sincerely apologize for the delay in shipping your order. We're happy to inform you that your order is now on its way to you. We've sent the shipping notification to your email on file with the tracking number. Please check both inbox and spam for the update. Thank you for your patience. We sincerely appreciate it.
It said true to size. I ordered for a friend and got an xl. It definitely is a men's xl size.
Hi Nicole! Thank you for the time you spent in giving us your honest feedback. Please send us an email with the photos of the items you received to support@flockandfeathers.com. We are a small family-owned business and we take every review seriously. Again, thank you.
I would love to be able to rate my experience but the shirt I ordered hasn't arrived!
Hi Samantha! We sincerely apologize for the delay in shipping your order. We're happy to inform you that your order is now on its way to you. We've sent the shipping notification to your email on file with the tracking number. Please check both inbox and spam for the update. Thank you for your patience. We sincerely appreciate it
I placed an order got a confirmation email with tracking information the link to the tracking information does not work it's been 2 1/2 weeks and I still do not have my shirt
Hi Karen! We sincerely apologize for the delay in shipping your order. We're happy to inform you that your order is now on its way to you. We've sent the shipping notification to your email on file with the tracking number. Please check both inbox and spam for the update. Thank you for your patience. We sincerely appreciate it
I ordered 3 t-shirts and immediately got a confirmation email. I didn't receive notice that they had shipped for over a week so I inquired about the status of my order. They immediately responded that each order was individually made. After about a week I received notice that it had been shipped and then got the product a few days later. I'm quite impressed with the quality of the material, and the size was accurate based on the size chart. The regular updates on my order were apprec.
Hi Barbara! It is your reviews that help us constantly improve our customer’s experiences by knowing what we are doing right and what we can work on to improve. Thank you so much and we appreciate you taking the time to send us this review. If you have any questions, comments or concerns, please don't hesitate to reach out to us, we would be happy to assist you.
Although the communication between Flock and Feathers is excellent, the shirts are no where near as soft and comfy looking as they are in the pictures on the website. I bought three shirts - one each for my two best friends and one for myself. The shirts I purchased for my friends, though it stated they were unisex, were definitely men's shirts. They were large and bulky; even though the website said they were true to size as my friends chose a small and medium. Even I am swimming in my tank-top and it is a small. Also, they were rather rough to the touch as well; not the soft material promised. I am disappointed with the shirts and will not be purchasing from Flock and Feathers again.
Hi Kathleen! We’re so sorry that your experience did not match your expectations. This is on us. To ensure that this will not take place in the future again, we are now taking extra precautionary steps to improve our products.
After placing my order three weeks ago I still haven't received the shipment, the tracking info doesn't seem to update, and the only correspondence I have had was after me checking in on the order and being asked to be patient. My order was a gift for someone whose birthday has now come and gone.
Hi Still! We sincerely apologize for the delay in shipping your order. We're happy to inform you that your order is now on its way to you. We've sent the shipping notification to your email on file with the tracking number. Please check both inbox and spam for the update. Thank you for your patience. We sincerely appreciate it.
Disappointed in the follow through with their printing. It took 3 weeks to get the shirts, and I was just so disappointed with the way they came out. Beautiful designs but they are placed in awkward places on the shirts, and the shirt fabric isn't the best quality either.
Hi Tiffany! Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Nice quality t shirts. The prints are just as pictured Thank you
Thank you for the 5-stars review, Andrea!
Love the product and smooth/easy ordering process.
Hi Alina! Thank you for sharing your feedback. All of our shirts are made to order, in the color, size, style, and design that you have requested. It may take up to 5 - 10 business days to ship your order.
You will receive a tracking update as soon as your package has been shipped out
We sincerely appreciate your patience and understanding of this matter. We are working around the clock to get our orders out as fast as possible.
If you have any questions or concerns, please let us know. We are transparent and we want to help.
I still have not received my order. I like the prints but would like the real things! Even leaving this review was made more difficult with a required minimum characters.
Hi Jeri! We sincerely apologize for the delay in shipping your order. We're happy to inform you that your order is now on its way to you. We've sent the shipping notification to your email on file with the tracking number. Please check both inbox and spam for the update. Thank you for your patience. We sincerely appreciate it.
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- Lemoyne, Pennsylvania, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Marie! Thank you for your purchase. We've looked into the tracking and it says that the package was delivered to your shipping address on file. We've resent the shipping confirmation to your email. Please check both your inbox and spam for the update. If you need further assistance, please send an email to support@flockandfeathers.com. Thank you for supporting our small family-owned business. We hope you have a great day!