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flipkart.com
India
1 review
0 helpful votes
Follow BL G.
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I ordered one item they delivered wrong item waisted my lit of time. I asked for return.there automatic system decides return date without asking customer and at help section they are just useless. Now when on their fix date of customer is not there at home then how return will be effective

Date of experience: March 24, 2023
India
1 review
0 helpful votes
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Lost money
October 8, 2020

I had ordered 2 products via flip kart and payed using my debit card. But I recieved only one product. When I contacted flipkart their response was very bad. I have been contacting them for past 2 weeks but still my issue is not attended

Date of experience: October 8, 2020
India
2 reviews
0 helpful votes
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Unresolved issue
August 24, 2020

Flipkart services reaching lowest levels. Screenshots attached for further details where even after 10 days of promised delivery date customer service not able to provide updated delivery date and only applogising. Name of company should be changed from flipkart to sorrykart

Date of experience: August 24, 2020
India
1 review
0 helpful votes
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Outstanding
May 3, 2016

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for 'lorem ipsum' will uncover many web sites still in their infancy. Various versions have evolved over the years, sometimes by accident, sometimes on purpose (injected humour and the like).

Date of experience: May 2, 2016
India
1 review
0 helpful votes
Follow Noor J.
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They promised saying that they will deliver to my doorstep this lock down but delivery boy refused to come instead he asked me to come n collect n started speaking arrogantly, never expected such a bad experience early morning from tjis

Date of experience: April 22, 2020
India
1 review
0 helpful votes
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Worst service ever
August 11, 2020

I placed an oder on 6th august and they gave me delivery oder date is 9th august. There are more then 5 days but still I am waiting for my order.
They are not giving any reply also.
Worst service ever

Date of experience: August 11, 2020
India
1 review
0 helpful votes
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Delay in delivery
June 19, 2023

Poor service from flipkart. Last 5 days a product out for delivery is yet to deliver. There is no proper response from customer team even they doesn't know where the product is. Even they are supporting the logistics team.

Date of experience: June 19, 2023
India
1 review
1 helpful vote
Follow Sabir M.
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Very POOR SERVICES
October 15, 2023

All of my orders have been cancelled for reasons unknown to me. Why take orders and display us delivery timelines when Flipkart can't control item delivery? Poor experience, and their back end support is handled by illiterate individuals who are unable to answer any questions.
I do not want to recommend FLIPKART

Date of experience: October 15, 2023
India
1 review
0 helpful votes
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Cheating machine
September 2, 2020

Flipkart is a app cheat u by not give your refund money, once I ordered a hair straightener and they not delivered the product after four week of time I cancelled but I didn't received my money back. While I connect to the agents they always give u wrong promise that (one business day) and still my refund not given to me.

Date of experience: September 2, 2020
India
1 review
0 helpful votes
Follow Pallavi D.
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Flipcart- Although I am pretty satisfied with your products but the delivery charge is too much.
On other shopping portal they don't charge beyond purchase of 250 or above.
That too even on bulk purchase of 3000 & above -you are charging delivery cost for every single product.

Date of experience: August 2, 2020
India
1 review
0 helpful votes
Follow Arhaan K.
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I order almost 10 items on big billion day. They allow to choose flexible date according to your availability.

I already paid for all those products. After waiting till delivery date I didn't call for my 4 products and after delivery date flipkart messaged that your product has been cancelled by seller.

I just want to say that they are making fool to customer in the name of big billion day sale.

You pay but did not receive product after 1 week you will receive refund but what about the time you spend to track and waited for your product. Will they return your time... Noooo

Amazon is far better than flipkart.

Date of experience: October 9, 2022
India
1 review
1 helpful vote
Follow Renu K.
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Poor customer service
March 21, 2019

Their 10-day replacement policy requires you to be 200% purchase sure about the item you are going purchase. Unless you have experienced the item offline it is big risk doing big purchases. Given they have closed mindset approach to customer grievances suggest to stay away from this portal.

Date of experience: March 21, 2019
India
1 review
1 helpful vote
Follow Anjan M.
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Product not delivered on time, no product video updated while shoping, actual product is little different, no option of Model change or Refund, option for only replacement, took 2 days to accept replacement, delivery date took 6 days,
No patience delivery person, he didn't deliver due my mobile busy, next delivery date jumped 5 days, after 10 days also not received the product, finally i got to know order is cancelled.
No value for customer time and money... in future you have to struggle to get customer...

Date of experience: October 28, 2023
India
1 review
0 helpful votes
Follow Arpan S.
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Your business is growing at a phenomenal rate and I wish you all the very best in your endeavor. However, I no longer wish to remain a plus member at Flipkart since my KYC (expired on 6th September '22) has not been renewed (unable to renew/update from my iPhone due to some glitch) as promised to me by several sales executives over the past few weeks.

As a result, I have lost trust in Flipkart's service and ability to deliver on promises made to its plus members.

It's disappointing to not have been able to use Flipkart Pay Later services because of such a barrier. As a result, I won't be renewing my KYC and have activated my Pay Later services from Amazon India since today. I've also shared my feedback on Flipkart's feedback section. Hope to see an improvement in this area for future customers.

Thanks for your help, and have a great day.

Date of experience: September 25, 2022
India
1 review
0 helpful votes
Follow Renjit B.
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We purchased samsund galaxy f23 from flipkart.
It was a reject quality second quality phone.
We purchased this phone by April 10,2022 for
Rs *******. Now they reduced the price to Rs *******. Because of its low quality in receiving and downloading data. Flipkart is partnering with samsung
to sell this discarded useless phones.

Date of experience: May 6, 2022
India
1 review
0 helpful votes
Follow Rajshekhar M.
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I have booked the laptop, and it will take 5 days to ship and 15 days to deliver. I understand delivery is always a day or two ahead before the mentioned date. So I want to cancel the order and purchase from amazon.
I contacted the seller about how long will it take to refund since the product is not shipped yet.
They have no answer other than saying it depends on the seller. I asked for seller information; they said we don't have it.

Date of experience: October 18, 2020
India
1 review
0 helpful votes
Follow Jagath L.
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Worst experience
May 26, 2021

They deliver the wrong product and ask us to submit our aadhar card or pan card for background verification. I do not understand who the heck is Flipkart to verify my personal records for a product return and the best part of a company which is now part of leading player walmart is. Their own representative doesn't even know who they need these documents and he is just there to read what answer comes in the system... Ridiculous team and I feel pity for walmart to taking Flipkart as there team.

Date of experience: May 26, 2021
India
2 reviews
18 helpful votes
Follow Dura L.
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Dear friends Don't buy anything on flipkart because they are fraud, looting customer.
I bought 3000 sandal n found faulty than i apply for exchange of product after 15 days they informing it's not possible now, so again I apply for return of product n refund money! For this news almost 2 months over but I dint get my money back. This is very very bad!
Thatswhy my humble request to all don't buy on flipkart

Date of experience: July 26, 2020
India
6 reviews
130 helpful votes
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Flipkart E-commerce best shopping site in India. I orderered "Pen drive 32 GB" price was quite reasonable compared to the market... it is very promising low and value for real cost, it is really nice. Best part that they derived the products within 2 day and no extra charges. I just want to say that flipkart is better than other E-commerce site.

Date of experience: January 28, 2016
Canada
1 review
0 helpful votes
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Bogus return policy
February 4, 2022

I have ordered the blue tooth of real me wire less one. Their size was too big to fix in the ear and on off was on the top I wanted to exchange them with another company and they were telling go to company to get them repaired. I called the customer service but no good response.

Date of experience: February 4, 2022

Overview

Flipkart has a rating of 1.6 stars from 991 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flipkart most frequently mention customer care, delivery date and return policy. Flipkart ranks 591st among Marketplace sites.

service
414
value
396
shipping
393
returns
382
quality
377
+484