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flipkart.com
India
1 review
0 helpful votes
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TRICKERY
September 29, 2017

FLIPKART IS FRAUD COMPANY. DELIVER FAULTY PRODUCTS. DO NOT REFUND AMOUNT. NO RETURN/EXCHANGE AND DELAY REPLACEMENT MORE THAN THE LIMITED. TRICKERS,...

Date of experience: September 29, 2017
India
2 reviews
3 helpful votes
Follow Smith J.
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I am extremely happy that they delivered my Vivo V5 plus within 24 hours.

Thanks and Keep doing best.

Date of experience: March 1, 2017
India
1 review
0 helpful votes
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Coustmer
December 21, 2021

Froud karta hai
Complaints no sunwai
Maine abhi oder book kiya tha jis k liy securty payment charj tha 30 rs. Jo duble charj ho gya complant bhi kr di lekin koi risponse nhi h

Date of experience: December 21, 2021
India
1 review
0 helpful votes
Follow Rohit G.
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Fraud flipkart Chor flipkart cheatkart
Pathetic service from flipkart worst customer care of flipkart and whirlpool both... Refrigerator not installed after 25 days of delivery... Never buy this product and never ever buy anything from flipkart.
I have bought the product in exchange offer with my good working condition smaller size refrigerator but when they come to deliver the refrigerator they denied to exchange and demand for extra money, i refuse to pay them that time i called to customer care and they gave me assurance that it will get deliver in couple of days and do the exchange but again the courier partner denied to do the exchange i have ask him the reason for not exchanging the product he told me that the seller will not take the exchange and he asked me for extra money then i called to flipkart customer service they are also unable to give any specific reason for denying the exchange, they told me that they dont know the reason for not exchanging but they can not do the exchange and they also asked me to pay more money for delivering the refrigerator then i pay them some extra money for the delivery of that refrigerator.
After the delivery its almost 25 days past but nobody has come for the demo and installation of the refrigerator. I have called more than 15 times to flipkart and whirlpool for the installation every time they say that technician will visit in one or two days but nobody has visited us yet. Some times they disconnected the call and some of their customer care executive does not behave in a right manner.
I have tried to return the refrigerator on flipkart but they rejected my return request without any valid reason.

Date of experience: February 28, 2020
India
1 review
0 helpful votes
Follow Divya k.
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I would give -5 if there is an option.
Fed up with complaining to customer care which is totally waste time.
27 th AUG night i ordered my IphoneXR
As mentioned within 11 am of 31st Aug product is gonna dlvr.
Even i requested foa faster delivery. Leave abt faster deliver i have not evn rcvd my phone on 31st aug also. Evn after TEXTING(need help) sooooo mny times. Calling, complaining to so called "customer care" which is no use at alll...
on next day. Dlvy date is extended to 5th Sep, again called, texted and complained as allways no use again
N yeah ofcrse 5th Sep. I have not even rcvd any msg. From ua dlvry partner
Again Extended to 9th Sep. Ha ha. As always not recvd
This time when i called support team said "The problem is from Seller and logistic team as they have not updated any details"
And They have no idea where the product and with whom it is.

No wonder in this. Happns when we Shop with flipkart
N best part is customer team is now(11 th sep) asking me to cancel my order if i can't wait for 24 to 42 hours.

Date of experience: September 10, 2020
India
1 review
0 helpful votes
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Super app
October 17, 2020

It is more conveniable tha amazon.
And it is the most amazing online shopping app i have ever seen so i recomend u to buy products from this app.

Date of experience: October 16, 2020
India
1 review
0 helpful votes
Follow Sharad G.
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Urgent Grievance: Poor Service and Request for Compensation Dear Flipkart Customer Care, I hope this message finds you well. I am writing to bring your immediate attention to an extremely distressing experience I have had with Flipkart's service. I placed an order on 28th May 2023, expecting next day delivery as advertised on your website. However, what followed has been a series of disappointments and a complete lack of satisfactory customer service. Firstly, on the day after placing the order, I received a call from one of your representatives. To my surprise, they were unsure about my delivery address, despite providing it during the order placement process. After providing the correct address, I was assured that the delivery would be arranged promptly, either by evening or the following day. However, since that call, it has become nearly impossible to contact Flipkart's customer service for any meaningful assistance. Every attempt to connect with a live person has been met with a frustrating cycle of automated responses and unhelpful IVR menus. This lack of accessible customer support has left me feeling neglected and cheated as a valued customer. To exacerbate matters, I received a message stating that I am unable to cancel the order. This situation has caused immense distress, as my elderly parents are currently without a refrigerator during the scorching summer of June. They are forced to travel long distances daily to purchase essential items such as fruits, vegetables, milk, and cold water, which subsequently become stale due to the lack of refrigeration. Considering the inconvenience, mental anguish, and financial burden caused by Flipkart's inadequate service, I am left with no choice but to request immediate compensation for the harrowing experiences my parents and I have endured. Moreover, I insist on a refund of the full payment made for the order. I implore you to treat this matter with utmost urgency and address it promptly. Kindly arrange for the immediate resolution of the delivery issue and provide a satisfactory compensation for the distress caused. It is my sincere hope that Flipkart values its customers and takes the necessary steps to rectify this situation promptly. I expect a prompt response to this grievance, outlining the steps being taken to resolve the issue and the compensation being offered. I hope that we can find a satisfactory resolution and restore my faith in Flipkart as a reliable and customer-centric platform. Thank you for your attention to this matter. I trust that you will handle this complaint with the utmost urgency and professionalism.

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Date of experience: June 7, 2023
India
1 review
0 helpful votes
Follow UJJWAL S.
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Dear Sir,

I have purchased two Atomberg Ameza 5 star ceiling fans through the Flipkart website dt. 14-09-2023 Rs.5008/- and the fan delivered at my home dt. 15-09-2023 through Ekart Logistics delivery boy at 8:20 pm.

At the time of installation the Atomberg Company Fan is not working properly and I am shocked because Three Big Fraud Companies run in India - Flipkart / Atomberg / Ekart Logistics - Company provide me with used and defective items.

I have complained to flipkart and Atomberg to return this product and refund my amount. Fipkart and Atomberg Company said to me as per Company Policy new fresh items will be provided to you soon. Today Ekart Logistics Company delivery boy came to my home at 12:10 pm and provided me with a used and defective Atomberg Ameza 5 star ceiling fan and the delivery boy agreed this is a used and defective Atomberg Ameza 5 star ceiling fan.

All video and photos are available at the time of delivery and I have decided to register a Police Complaint for Three Big Fraud Companies run in India - Flipkart / Atomberg / Ekart Logistics - Company.

Enclosed: Flipkart Bill, Defected Products Photo, Delivery Boy Video.

Date of experience: September 26, 2023
Ohio
1 review
0 helpful votes
Follow Mitchell L.
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Maximum seller of the Flipkart are cheater and froud. Flipkart not taken any action against their seller so avoid online shoping on flipkart.Com...

Date of experience: April 28, 2018
India
1 review
0 helpful votes
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Product
September 26, 2022

Flipkart Worest service, product delivery not doing properly, they own desition cancel the product...

Date of experience: September 26, 2022
India
1 review
0 helpful votes
Follow Anamica K.
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Bul$#*! company, not fallowing promise date not supporting for customer
My rating 0
All customer supporter telling laying

Date of experience: April 23, 2023
India
1 review
0 helpful votes
Follow Vikas K.
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Over price
June 9, 2020

I ordered kokum for 99
While billing it was charged 264
It is cheating
Refund my money
Same thing for 3 other items

Date of experience: June 9, 2020
India
1 review
0 helpful votes
Follow Mukesh K.
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Maine OnePlus 10R purchase kiya Flipkart se but mere ko sabun mila aur Flipkart me complain krne ke baad v kuch nhi ho rha. Ye fake company hai. Yaha se koi kuch mat purchase kro.

Date of experience: August 4, 2022
India
1 review
0 helpful votes
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Waste company
July 29, 2023

Will not deliver in given on shown time
They will just postponed the dates
Worst service
Not at all acceptable
Have you choose other online hopiings

Date of experience: July 29, 2023
India
7 reviews
2 helpful votes
Follow Anjali H.
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Got very bad product. I immediately threw it. There was very bad smell from the product is Poha & Murmura.

Date of experience: May 22, 2020
India
2 reviews
5 helpful votes
Follow rahul s.
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I had purchased many products form filpkart, still now Iam not satisfied with their products. Duplicate products with duplicate seller.

Date of experience: March 17, 2020
India
1 review
0 helpful votes
Follow Adhunika S.
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Complain
May 14, 2020

Maine "Bolivian Arabica Green Coffee Beans Powder"order Kiya tha, but mere pass Jo product Aaya Hai usme real mfg data- NOV-2018 Deya Hai, but Flipkart ne uski mfg date change kar ke MAR 2020 kar ke product deliver kar Deya, aur ab uski Exp date- MAR 2023 dikha raha Hai, corona ke chalte Flipkart humare health se khilwad kar raha Hai, Flipkart Jaise brand se hume ye umeed Nahi the, wo hum logo ke Sath aisa karenge, SHAME ON U FLIPKART

+6
Date of experience: May 14, 2020
India
1 review
0 helpful votes
Follow Chanchal R.
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I was bought bata loaffer shoes from Flipkart they delivered duplicate products sole pastin is 1week after used or shoes is looking like rabish

Date of experience: September 23, 2021
India
1 review
0 helpful votes
Follow Navnit K.
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അയച്ച =*******_. *******. ഈ ഫോട്ടോയിൽ കാണണ ചപ്പകർ ഫതളർ 4-5 വയസ് jomput അയച്ചത് ചെറുതാണ് എനിക്ക് വേണ്ടത് വലിയ dress 10 വയന്റെ ജയും ട്ട അയച്ചു തരണം നിഷെ തന

Date of experience: August 20, 2022
India
1 review
0 helpful votes
Follow Kamran S.
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Third class service,third class delevery boy,third class call centre person,entire flipcart team third class

Date of experience: July 26, 2023

Overview

Flipkart has a rating of 1.6 stars from 991 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flipkart most frequently mention customer care, delivery date and return policy. Flipkart ranks 591st among Marketplace sites.

service
414
value
396
shipping
393
returns
382
quality
377
+484