Its a scam! They show you a lower price on their website and then call to say its sold out and charge you on your card, and then let you know that tickets are not confirmed unless you pay much more!
These guys are scammers.
They changed their name - their previous name was Travelopedia.
They have cancelled holidays for thousands of people and never paid back.
There is only one way to deal with them. Land that is taking them to COURT.
If possible record phone calls as they will always lie and mislead...
Keep every single email and receipt and take them to court ASAP.
Otherwise you can say bye to your money.
This company is a scam just like Holiday Globe. They use all different company names to confuse you and when you book a holiday they force you to write a good review whilst on the phone. None of these people below are yet aware that when they arrive at the airport none of their flights or hotels have been booked! They take your money, send you fake confirmation and when you arrive at airport your told there is no holiday booking! This is what happened to me booking through Holiday Globe (they also go by the name of Travelopedia LTD, holiday globe and sky blue holidays. All bunch of foreigners in different countries scamming us.
Flight Office. There I met a lady called Stella who gave me the best service and a discount. If you ever want a ticket and good service please contact Stella. I will always get back to this company and will recommend my family and friends. Thanks this time and a happy new year and Xmas.
As far a s i can see they offer flights at much lower prices, only to then phone you and say that the flights are actually not available due to the airline concerned not refreshing its website. Then they try to sell you another flight. At that, i told the operator i did not want to deal with her.
I was initially pleased with flight office. Alice was very helpful. However due to using both WhatsApp and email some confusion happened and our tickets weren't issued on the day we paid despite a WhatsApp confirmation. And the next day we were phoned and asked for more money to release the tickets. My husband eventually sorted it and we paid the agreed price. It made us feel uncomfortable. However we will try them again as they were so helpful and got us a good price for the ticket.
Brilliant service by Flight Office.
My request was swiftly attended to in a professional manner by Ms. Stella.
She was polite, attentive, a good listener and worked swiftly on my request.
She took time to explain everything she was going to do and how it was going to be done.
She clear all my worries by explaining to me where the company sits as I asked many questions
To clarify any scam.
Within the time she stated, my e-ticket was sent to me by email.
It is highly likely that I will recommend to friends and family
I received exceptional customer service from Alice just few days ago when i booked my flight to Ethiopia. Thanks Alice for finding the best and the cheapest flights for me this Christmas. I appreciate your support.
Many Thanks
Khalif
I had an excellent customer service from Steve who is staff from travel opedia. He dealt with me very professional and made me feel safewith my booking with no worries. I highly recommend to use this company for your travel and ask for Steve who will be very helpful.
I bought a ticket from Manchester to Lahore, found it veryy cheap. After I bought it I checked my bank account and realised that the money hadn't been taken out yet so I got a bit worried and suspicious. So I come on to this website to check reviews and the negative reviews were a 100%! Correct. I rung Flight checker to see if they would play the same act with me about "the flight is no longer available" and thats exactly what they did. I asked the person on the phone to send me a cancellation email of my flight and make sure no money will be taken, hes assured me so atleast they didnt charge me so I didnt have to go through some refund hassle. He offerred me a new flight but I cut the phone on him Pure scammers. Dont buy from here ever!
Bought a flight tickets and they said that I need to charge extra if I want that ticket that is just extra charge and I was on acceptable also they also call back saying that there isn't any seats when they have it on the website saying that for a more seats that's just dumb
FLIGHT OFFICE THIEVES stole my wife's card details and transferred money from her account, we know this as no one else ever had these details, as it was a new card which had never been used anywhere else
Flight office his company is a excellent company and they are very helpful.
They are amazing if u do not believe me call and will tell more of them anyone.
I bought an air ticket through their website on Turkish Airlines for the 21/12/2018 they cancelled the ticket and got a refund from the airline on the 5/11/2018.
On the 20/12/2018 they contacted my son and said the flight had been cancelled due to technical reasons a blatant lie. I called the airline and they said no it hadn't but the travel agent had purposely cancelled the ticket. 24 hours before the flight they contacted my son and said that they would get him another flight but different dates costing him 2 days of his holiday!
I am trying to get compensation but so far just apologies but nothing else.
The Trust Pilot Website is full of one star poor reviews they have a team writing 5 star reviews but they are fake.
Do not use these scammers
As a repeat customer I have noted that the service has always been consistent each time. The agents have a friendly professional approach and are always willing to go the extra mile to secure the best flight/holiday deal.
I had been searching for my annual London to Sydney flight home that I book every year for Xmas. I had tried all the usual sites, with the airline direct flights being the most expensive, and all other websites around the same price. I don't know how I came across Travelopedia but at first glance I was happy I did. I then thought it must be a con as the prices were hundreds of pounds less than all the other sites (I normally use Skyscanner). I then called and spoke to someone which is always reassuring,, in my case Stella. Stella talked me through a number of options, all at prices I couldn't believe. She then emailed me information to confirm all was correct and she booked my flight. I was still astounded by the price, and I did mention this to Stella that I was worried it might be a con. Stella, and her team, kept me involved the whole time between paying and the airline issuing my ticket, they reply to messages / phone calls /emails immediately and above all I got the most direct flight with Qatar(24 hours and my favourite airline), for the same price as a 35 hour flight with United offered on Skyscanner. This particular flight was averaging £1500+ on other sites, I paid £1050. I am a frequent flyer and I hope everyone reads this review as I won't be using any other website again for my flights. Thank you Stella and Travelopedia!
Advise every one not to book with flight office/opedia I have been waiting for my refund for my cancelled flight over year and now I'm going to small claim court for my £2870
An appalling experience dealing with this company. Don't use them. I bought flights to visit the Rugby World Cup almost 1 year ago. Due to Covid and the cancellation of the World Cup I applied for a refund. Although Flight office deducted a percentage and therefore I would not receive a full refund, I agreed to their terms. I have been chasing them almost on a weekly basis for the last 6 months and I have not received the refund as promised. I have given them numerous ultimatums but to no avail. I am now lodging legal proceedings against Travelopedia Ltd (Registered name, T/A Flight Office). ****I RECCOMMEND NOT TO BUY A FLIGHT FROM THEM****
Finally booked a ticket today with The Flight Office for the first time, after previous experiences.
I'm not disappointed. A really good service actually.
I fly a regular route to the middle east every 7 or 8 weeks and I'm always looking out for the best deals on the trip. The FO came up after a search via the cheapflights aggregator. I checked the price with an online chat and asked for a cheaper one.
I was dealt with by Karry who was really good. He got me a cheaper price than what was advertised on the website and which was actually £164 less than the airlines website.
I always keep a record of the chat just in case and I always ask to confirm the held price several times. All was well.
I paid by CC and waited for the ticket to arrive.
The eTicket arrived in 4 hrs - I was a bit concerned that's why I have awarded 4/5 for the time delay. Anyways the eTicket arrived. I checked the airline booking site for the ref. It checked out. I chose my seats and entered passenger info and my FF number.
All is well.
I would definitely use The Flight Office again now and recommend. Very good service. IATA member so they are empowered to issue tickets and carry ATOL protection.
If you read this please check my other reviews on other OTAs.
Stella was amazing truly helped me and my family have the right packet to Brazil. Will be definitely contacting her to help me in the future again. Well done guys
Answer: No, they're scammers, I just had a awful experience of buying the flight tickets from them and can't get my money back
Answer: U keep your word that is why i choose flight office,
Flight Office has a rating of 2.6 stars from 27 reviews, indicating that most customers are generally dissatisfied with their purchases. Flight Office ranks 37th among Travel Search Engine sites.