Fix

I found fix online and it seemed to be the exact site I was looking for. I entered my dishwasher's model number and was shown a diagram to choose the part I needed and I ordered the parts. I got a box quickly but as quickly realized they sent me the wrong parts. Also, they appeared to just dump the parts in a box and then sent the box to me.

So I called the customer service number, explained the parts were wrong and they said they needed to make a claim with their warehouse. A half dozen emails later they simply stopped emailing. I waited nearly two weeks and called again. Now they said I need to wait two more weeks for the warehouse to decide if they want the parts returned. Until they decide I don't get my refund.

I would choose another site simply because they can't put customers first and if you need to return a part you better saddle up for at least a month of hassles. Not worth it.

Have a Bohlens tiller that I inherited from my father in law. Had old gas sitting in it for several years. Cleaned the carb, but I needed new gas line, return gas line and bulb. I also got a new air filter and spark plug and gasket that sits behind the carb. All the parts were correct and are good quality. Nice website with parts diagram. Easy to find what I needed. I would feel comfortable purchasing from this site again. Oh, and the tiller fired right up!

Fix.com website is easy to use. I was able to find the correct part with little effort due to the great website. I placed my order and less than a week I had the correct part at my front door. Fix.com was able to expedite extremely fast with fast shipping at a reasonable rate. I look at other sites that had the part I needed but their shipping rates were way too expensive. The next time I need a part I will go directly to fix.com.
Highly recommend.

I needed a replacement shelf for my LG refrigerator and thankfully stumbled on fix.com (via Google search). They had the part, had a diagram of where it went (which confirmed it was the part I needed) and shipped it to me quickly. I even called to make sure I was ordering the right thing and... someone picked up the phone and spoke with me like a valued customer! I highly recommend fix.com.

I found and ordered an obscure part for my pressure washer through fix.com. Cost was great, communication was great, shipping was FAST. I will definitely use them again for other bits and bobs.

I paid a extra $9.95 to move the part within 2-3 days but it took 6 days. Too bad fix doesn't return the extra expense. Then we hired an appliance repairman who determined that it was the motor and not the part we bought. I also found out that the fix charged s double. I would not recommend them.

I have an old Craftsman saw that used to belong to my uncle. It is heavy duty and in great shape. The only issue was the trigger. The saw would either not work or not shut off when the trigger was released. Not ideal. I looked on and off for over a year using the Sears part number for the switch and the model number for the saw. The saw was so old (and Sears is no longer around), that I had no luck. Finally saw a switch on the fix.com site that looked like the one from the old Craftsman saw. It was actually for a Skil saw. I took a shot and ordered it. It fit the saw perfectly and works like a charm. Now the old Craftsman saw has new life.

Dryer was squeaking. It was very easy to find the likely cause of the problem and also easy to locate the part needed. Affordable parts. Follow videos and/or instuctions and if your slightly handy it's definately a DIY project. Part ordered was perfect fit and no more squeaks...Part needed was the drum bearing kit.

My most recent use of fix.com was to get an ice maker kit and ice dispenser solenoid for a 12 year old Fridgidaire side-by-side ref/freezer. The ice maker just stopped making ice one day. Fix.com had a replacement kit. Their site had several customer's detailed instructions and tips to make the job easy. Done in less that 30 minutes. Replaced the dispenser solenoid too during the process. Making perfect ice again within an hour.

They have thousands of parts for all types appliances and look up by model number is foolproof. You can look up by what problem you are having. It brings up a list, by percentage, as to what part fixed your problem according to previous purchases. We had a washer issue, 85% with our problem needed a certain part which we bought and which solved our issue. MUCH cheaper that buying a new washer and the part was here the next day. Unsure of how to install? They have how to videos as well. We have used this site many many times for washers, dishwashers, refrigerator and stoves. Love this site!

Was about to trash my workbench due to broken leg post and purchase another but friend suggested Fix.com. I was extremely happy they had the part I needed to repair my old workbench. Received part quickly, made repairs, and bench is working great!

Put the mfg and model number and this site gives you a breakdown of all the parts, you select the part and place your order. What could be easier. Their customer service is the best! And pricing is half or less than the competition.
Do yourself a favor and use them next time and you will not be sorry!
Danny Smith
Citrus Heights California