Fix

Waited 18 days before i could get someone to tell me my order must have been lost in shipping, even though i had been emailing to find out the status for 2 weeks. Then they told me i had to reorder and pay another $150 to order another one because they had to cancel the order.
I will never utilize this company again. Even with inclimate weather it shouldn't take 3 weeks to get a part delivered.

I ordered 2 rototiller tires from Fix.com. Their box arrived half opened with no tires in it. There were some opened packages of tee shirts of other people's orders in that box. Emailed Fix.com and tried to call them. They weren't taking calls. Other attempts to contact them also failed. Have not received any call back nor acknowledgement that they even care about getting to the bottom of this situation. It's been 15 days since receiving the open box and my email requesting action. I bet though if I placed another order they'd be on that quickly. At this point I'm not happy with Fix.com or their delivery service FedEx. Neither company responds back. I have no tires and now they want a survey rating them. Well here it is... Unless resovled, the likelihood of using them again is 0%! Very frustrating! Buyer beware!

I have purchased twice on Fix and was very happy. First time to replace my vegetable drawer in my refrigerator. It was a perfect fit. Second time, to replace the vent above my microwave. Also perfect fit. The descriptions online are spot on. The part was shipped out quickly. Great company.

Thanks to the video showing how to replace the trigger assembly with the seals attached, I felt confident I could do it myself. It was exactly as shown in the video along with some helpful hints. Thank you! I suspect I will be a customer again.

The hood over my stove over time had disintegrating light covers and then the filter spring popped out and there was no filter. The entire fixture looked dilapidated and I was afraid that it needed replacing - a rather expensive project. Took a chance on just replacing the worst parts. I looked it up on the internet and there it was an Fix.com. The price was reasonable for the five parts that I needed. They were extremely east to install myself and the whole hood looked like a new fixture.

My total experience was excellent. My phone call was answered very quickly. The customer service person was very pleasant and very knowledgeable. The lower dish rack for my Bosch dishwasher was delivered the next day. I was surprised how fast it came. I would definitely recommend this company to my friends. Very pleased customer.

Fix.com had the cheapest part of anyone else I could find. The replacement part was also metal where as the original part was plastic. My only issue was very minor, the shaft I was installing the replacement fan on had to be cleaned up with a file but that only took 5 mins tops. Very satisfied with the product.

My husband, a finish carpenter, needed a new pad for his Porter Cable sander. He had looked at all the stores and could not find one. I looked on the Porter Cable website which led me to Fix.com. In no time at all, my carpenter had a new OEM pad for his sander and he could get back to his project. He is highly satisfied with the replacement part and happy to use the sander which has been so integral to his job.

I stripped my the blade bolt on my Toro Flex-Force electric mower while trying to remove the blade for sharpening. The bolt has conventional threading, counterclockwise (left) is to loosen, but it was overtightened (probably by me). My socket was old and cracked, stripping the bolt head. After much work, I got it out. Of course Home Depot, who sold me the mower, doesn't have the replacement part. Fix.com had the OEM replacement bolt/washer. It fit perfectly. I ordered a couple extras because the shipping is about twice the cost of one bolt/washer.

We were on the hunt for replacement cast iron grates for our Whirlpool gas range. My range (for SOME reason) is missing the sticker with our model number. I searched online for what seemed like weeks... and could not find a photo of the parts I needed (since I was missing the model number, I definitely needed a photo of the range and proper grates). I finally found a photo of the range/parts/assembly on fix.com and promptly ordered the grates. They arrived in TWO BUSINESS DAYS... but unfortunately, they arrived damaged. I notified fix.com of the damage and they promptly refunded my money and they did not require me return the damaged set! I was SO happy not to have to deal with that hassle! I ordered another set and that set ALSO arrived in two business days. I was SO impressed with the speed of shipping and the customer service... I highly recommend fix.com for any replacement parts you might need!

I am an experienced woodworker and have experience with electricity. But dryer repair and troubleshooting is not in my repetior. The folks at fix.com troubleshot the problem with the likelihood of precision and were spot on the parts they recommended fit perfectly and the repair took ten minutes,( I already had the dryer disassembled). My wife while distressed that it took 4 days to get the parts thinks I am a rock star that can fix anything. As long as Fix.com is around she may be right.

When my dryer stopped heating I assumed that I would have to buy a new one. But wait! There's more. I turned to the internet and found the FIX.com site. The site analyzed the problem and suggested a fix. I went with their recommendations and ordered the part. Installation was doable and the dryer works like new. Shipping was really fast too. Will I use them again? Hell yes! TjS

Watched video on how to replace the dishwasher door seal. Made it easy to replace. Ordered the part from Fix.com and within a few days, I received the part.

My daughter's light in her ceiling fan was out for a long time. After researching I come to find out that all it needed was a new wiring harness. I thought I needed a new "Housing" but after talking to the FIX. Com live chat they really saved me time and money by informing me that the "Housing" is only the metal outside unit of the light kit. I told them the issue and guided me to buy what is called the "Wire Harness" instead. WHAT CUSTOMER SERVICE!
I was on a time pinch and a tight budget so they really helped me out. Plus they were the lowest online for my part! Highly recommend!

I order 2 Maytag washer machine filter screens, for my Maytag washer machine, i order, and bought for my Maytag washer machine, and these 2 plastic filter screens, did not work very real, for my Maytag washer machine, and then i was charge $7.95 on the shipping cost, when this seller, is from Kentucky, and i'm from Texas, and the shipping cost should had not been know $7.95 plus this seller sent my 2 Maytag filter screens, in a poor package, with know protection, luckily, the 2 plastic filter screens did not get any damage to them, that were shipped in this package, and i not recommending these people, to know one.