Fiverr

After you deliver your work, a buyer can state that they are "unsatisfied" and keep whatever work you did for them. When this happened to me, I reached out to support, showed them the hours of work I'd done and the final product which had already exceeded requirements for the gig & they did nothing. I've brought in thousands $$ from the site (meaning they've made a bunch of money off that), and have only ever received 5-star reviews prior to this buyer, yet Fiverr still sided with the con artist. Super disappointed & no longer selling on the site.

Avoid at all costs, they are greedy and money hungry, charging buyers and sellers 20% fees, how do they expect anyone to make any money at that rate and pay 15% self employment tax? 35% of income goes to fees, then tack on biz. Expenses. With this concept they will go out of business and so will sellers. Everything is over priced and they have way too many sellers with no skills. Those they label fiverr pro want $500+ for a basic gig, better off hiring someone on Craigslist. Greedy money hungry company not built to last. Just read the forum of all the complaints from buyers and sellers. Listen to the feedback and make the changes or people will do business elsewhere. Seems like they got real greedy after they finally reached a profit. The micro managing, fees, and abudance of unqualified sellers is a big turn off.

Ive used the website on two purchases, one was a business plan in which u can tell it's been ported from some where, it's was very very basic not what I had expected according to the gig explain action.
Someone else did a nice resume for me, I added extra 10.00 to him so he can release me the soft editable copy, until today I'm still waiting it's been months, I stopped asking him. I'll use them for quick fix but not my favourite.

Fiverr.com is loaded with scammers who claim abilities that are often far beyond their true capabilities. Once you've paid $5 -- and often more -- you cannot obtain a refund. The website simply refers you back to the seller when there's a problem.

According to support agent Milo. I can give my freelancer a 1 star review and then ask the freelancer to do extra work for free so that I will remove the review. This is totally allowed on fiverr. No need to thank for the tip. "Best!"

I had someone to design a wordpress page for me. For $60 USD after 10 days of NO communication they failed to deliver. Luckily the money was refunded into my fiverr account. They later begged me to take down the bad review because it would affect their service and said reason why they did not complete the website was because they were taking part in religious festivals. After searching for another person to develop my site both of us made an agreement of what they would provide. From the first glance the site looked nice but later when researched more into it I noticed that it was actually a poor job seemed as if they slapped it together in 2 mins. Later when I asked them to adjust the design they said they would do it by the end of the day. That was 3 weeks ago... So I basically just gave away my money. Fiverr is saying it's too late to get my money back and I cannot even make a review to warn others. I will never trust fiverr again, Its ROBBERY!

We are a nonprofit that paid a designer to do a logo for us. He sent over terrible quality designs that were completely different from what we asked for while our manager was coming back from vacation.

The designer didn't respond to our requests and then deleted his account. Since it was out of the "3-day window" Fiverr washed their hands of the matter - actual response from their customer service representative "Alex":

"Your order got completed automatically, 3 days after delivery since you didn't reject the order or asked for a revision in that time period. Unfortunately, your seller is no longer a member of our Fiverr community so we cannot reach him to get back to you with the Logo design."

He then goes on to literally give us tips:

"The next time you're browsing Fiverr, here are a few suggestions to help you on your next purchase:"

What a terrible, condescending, unfriendly company. It's been 3 months and we still have zero content we paid because Fiverr doesn't care.

After what felt like an eternity, the payback company name on my post has successfully recovered a significant portion of my lost investment. I cannot express how relieved and thankful I am for their unwavering commitment to helping scam victims like me. Their expertise, professionalism and unwavering support made the whole journey bearable. If you are facing a similar experience or if you have already received a victim message to help you recover your lost money.

Stay away from seller Sasha_devine - she promised to create a unique cartoon logo for my business but instead sold me a direct copy of someone else's design that is readily available on a Google search. Very shady. Charged me 50% up front and I am having a hard time getting this back from Fiverr. Instead they are offering me a "credit" for future use but I will never use Fiverr again... Sasha said it took her 5 days to "draw" the "Jacked" logo, when it is a copy of the American Bully logo avail online...

Set up a seller account for web design and graphic design, spent like 3 hours creating gigs and researching, even started receiving orders and messages the same day, but on the next morning - banned. Tech support refuses to elaborate on the reason, only say that the decision is final and irreversible.
The platform might be fine if you are a buyer, sure, but if you plan to sell your services - don't use it, there are more new-user-friendly platforms out there.

8 of 9 gigs not delivered as agreed, Fiverr forum is a biased seller forum rather against its buyers than to work with them. Their cancellation system is a huge problem as it's just too easy to cancel a gig (seller & buyer) one-sided. Many sellers want to avoid a bad rating by refunding you. Well, the high share of gigs starting at $5 - so don't expect too much. Not my place to buy services and actually I do not recommend to buy anything there.

I signed up by mistake. I was trying to really just get more information about it. Now it's been charging me for months with no way out. I cancelled the service months ago and it still keeps charging me. There is no reliable customer service. I have already emailed several times. Now I have to resort to cancelling my credit card because they keep charging me for a service I never ever used, not even once. Such a horrible business and horrible business practices. I am a single mom of two kids struggling in the pandemic. I need each and every $24.00 that they have charged me every single month to feed my kids.

As a seller, I find it frustrating providing quality critiques and edits for immature buyers who get a good product and rate down because of their errors. They do no understand that they are getting a bargain plus quality from my gigs. I will not sell any products on Fiverr as of 2-2015. I am sick of doing all this work for 4 dollars. It's ridiculous.

I've used fiverr many times now for graphic design and most of the time the work is late and the designs look rushed. Most gigs I see are in the $20-$40 range now, too. The current gig I'm fighting with I paid an extra $5 ($35 total) for a simple revision (darker shading in the background) and 3 days later the seller has not responded to me. I'm about to contact customer service. Don't ever use fiverr if you need something on a deadline. Even if you pay for faster service.

We wanted a logo and went to the first person who had hundreds of positive reviews and appeared creative. What we got was a quick photoshop at best, so after waiting days for revisions, we cancelled the order.
Then I discovered you cannot get your cash back but have to use it on fiverr. Fiverr keep their fee.
I tried again, with even worse results.
I was initially excited by this concept but it is obviously the gigs are set up by people who have zero creativity and could be children making some pocket money. All you need is a few logo making apps.
The customer is not protected at all. There is no guarantee of quality of the work. You will not see your money again. AVOID at all costs. A total waste of money.