First Class Tvs has a rating of 3.8 stars from 1,736 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with First Class Tvs most frequently mention customer service and good deal. First Class Tvs ranks 2nd among TVs sites.
I was very skeptical of ordering a TV on eBay. I asked lots of questions, and received quick responses. This was a birthday gift for my husband.! It arrived in perfect condition on his big day. The TV is absolutely wonderful. I would not hesitate to purchase anything in the future.
Ree Jackson
Ordered through eBay, was contacted outside of that transaction directly and was incorrectly sold a $90 white glove delivery service even though that was already part of the order. After I contacted customer service they immediately apologized for the confusion and refunded me. Overall a good experience.
My experience was so good that I told my friends about your store on Facebook and a few of them ended up purchasing a new TV around the same time. Seamless, fast, and an over all great experience! Will keep your store in mind whenever anyone inquired about purchasing a new TV.
Very professional delivery man. But I was given a delivery time of 5:30 - 9:30 pm.
Had to get home, because they called at 3:30 pm to saying they'd be at the house
In 20 minutes. They didn't know about the delivery time. But better early than late.
Firstclasstvs.com was very punctual in giving delivery / tracking information. Trucking company they used was very good and responsive. I just felt it took little more time for the delivery than the given estimate but all the complaints were gone when they delivered the tv. Placed it in my basement, opened it up to show that tv is delivered in good condition. Will order from here again.
No hassle purchase. Delivery was excellent. When TV arrived the delivery person brought TV into the house, opened box to check for damage, and plugged it in to ensure that it worked. Overall nice experience.
Incredible deal, saved $1000 vs buying from Best buy or Amazon. Shipment from CA to upstate NY was ridiculously quick. Freight delivery was a painless process. The TV looks amazing and we are so happy we took the chance on buying our TV online from you as we have never bought a TV online. Thanks again.
Firstclasstv was very responsive and quick to ship. Did have an issue with shipper with there on time delivery and has to make a few calls to get comfortable but firstclasstv made sure we were satisfied. Would definitely recommend and buy from again.
Scheduling delivery was a little frustrating, but overall satisfactory. I received a call to schedule delivery which asked whether Friday or Sunday would work, and I confirmed both days. The delivery was then scheduled for Saturday, a date not discussed on the call, which did not work. This caused a delay in delivery and required me to take additional time off work to receive the shipment.
Excellent price and service from seller. Only bad thing was the shipping took nearly two weeks. I do give credit to the two guys that delivered and carried the TV into my house.They were fast and courteous. Overall I recommend buying from this seller.
Shopping experience was fine. Could be better with shipping status. Delivery service was excellent.
As far as the tv goes it arrived in great shape with no obvious damage or defects. Will it last or have burn in issues, we'll have to wait and see but that is not Firstclasstvs.com problem.
Great price and didn't have any issues.
Price was great - better then I could find anywhere else. Shipping times are limited as they are only in our area 1 time a week. However the delivery guys were very professional. They opened the box so we could inspect the TV and they plugged it in and quickly programed it so we could see that it work and was up to our expectations. We will definitely buy from this company again.
Purchase and transaction went smoothly, delivery took 14 days, delivery man carried the tv into my house, opened the box and plugged the tv in to make sure it was in working order. I am a satisfied customer.
Carriers came inside to test the TV out and make sure it worked at the time of delivery which was impressive and the only thing even more impressive was the price!
At first I was a little skeptical because the price was so much cheaper than big box stores but turned out to be legit so im happy.
The product ordered was what arrived. It was not a bait and switch, which I was a little worried about with the amazing price. Delivery tracking was rough, but I was able to get a day notification to meet the white glove truck. The men who arrived were very professional and courteous. Overall, I would recommend and will come back.
Price was best I found out there (honestly I thought there was no way I was getting what I ordered). Opted for white glove service, only thing I wish they would have done differently was take the packaging with them. Other than that, they made sure wasn't damaged and that the TV powered on. Delivery took about 2 weeks, but the price made it worth the wait. Overall, very satisfied, no complaints. TV itself is amazing. Will definitely recommend this site to friends and family.
Everything was easy and as expected except that I found it difficult to schedule with AMTrucking since one have to be home to inspect the TV and make sure it is working. They were always very polite but often did not get back to me after telling me they would. It was difficult to find a time for the delivery since their main office is a few hours away and they schedule me any drop off's during the same route. Eventually (after seven or eight interactions with them), we were able to find a window for the delivery and the delivery men were very nice and friendly.
While I was a little nervous at first, given that this seller operates solely through Ebay, I was reassured by the positive feedback and Ebay guarantee. I definitely had no reason to worry -- the TV arrived quicker than expected, in perfect condition, and I had no problem registering it with the manufacturer. This seller is completely legitimate, and the overall buying process was much simpler than with a brick-and-mortar store.
I ordered an LG c8. The first one arrived with a cracked screen which I believe was the shipping companys fault. Firstclasstvs.com took care of it immediately. I had my new tv within a few days of them receiving and checking the cracked one. Customer service was excellent. Although prices have declined recently, at the time of my purchase, I received a very good deal.
Wonderful TV, great price. Unfortunately, at time or order, I made a mistake with delivery address. While I corrected it immediately and seller acknowledged the new address, freight company continued to deliver to incorrect address. Finally, address was corrected but freight company had poor delivery status info so did not know where TV was. The revised delivery added a week to final delivery - total delivery time was 2 weeks after order placed. Additionally, the bottom of shipping box was covered in heavy black soot. This made a nice addition to the turquoise rug in my house entryway when the box was brought in.
Answer: Shipping insurance is not a scam. When you are shipping a fragile item that costs thousands of dollars it must be insured. We quote the shipping insurance afterwards so the customer can save the most money. If we included in the price you would pay much more than you would need to since shipping insurance is a variable cost. Keep in mind that after the shipping insurance you are still receiving the TV at the lowest price in the nation GUARANTEED. Its a simple concept to understand. Some customers unfortunately cannot grasp the concept but we have thousands that do and get to enjoy these great TVs and AMAZING PRICES.
Answer: Yes, you get a call after you order. I canceled the order, sounded like scammers.