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First Class Tvs Reviews Summary
First Class Tvs has a rating of 4.3 stars from 1,735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with First Class Tvs most frequently mention customer service and good deal. First Class Tvs ranks 2nd among TVs sites.
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TV came in good condition. Delivery guys brought it upstairs and plugged it in to show it worked, which brought peace of mind.
TV delivered in perfect condition. Main concern is Firstclasstvs.com is identified as unsupported on LG's warranty list, as is ielectrica. But...this is my 2nd LG OLED purchase involving ielectrica, the first in July, 2017. I have yet to test the LG warranty issue. I purchased the CPS extended warranty(ironically from ielectrrica, price shopped ebay) for both tvs. LG does require product source proof on registration but I had no difficulties when registering either TV with LG or CPS. I would buy again(saved a $1000). Delivery was white glove(unnecessary if you have someone to help with trivial un boxing). I'm in a wheelchair so no other option. Overall a good experience, it took 20 days from purchase to delivery and tracking was available.
TV arrived without a problem. They tested to verify it worked.
Your company directed me to contact shipper for delivery which I did with no response then you said to contact you direct which I did. Delivery was over the dates and communication horrible. Thanks for asking. Drivers estimate delivery was incorrect but when they delivered they did everything perfect
The tv was defective upon arrival. I was able to contact customer service and get a partial refund. Overall the experience was good in the end.
Excellent, quick shipping, professional delivery
Arrived as advertised
I chose to order a TV from Firstclasstvs due to the relatively low price and excellent customer reviews. Delivery was a good experience. I was notified of the TV delivery schedule shortly after placing order. The TV was delivered on the correct date. In-home delivery service was excellent. No issues at all with the TV itself.
Thanks.
Delivery was very professional.
Great customer service!
Over all a great experience especially with the guy who followed up with me, just loved him!
Good service. Was a little anxious about buying tv like this on-line but they made process easy. Would recommend and can't beat prices.
Wonderful experience!
Timely delivery, works great!
Our concern is with the delivery process. Some confusion and misinformation regarding our delivery day/time; multiple people attempted to help but didn't seem to be communicating with each other. Finally, we were told we would receive delivery between 8:00 AM and 10:00 AM --- but the truck called us at 5:45 AM - wanting to deliver at 6:00 AM! The only thing we can think of is that the customer service people were using East coast time instead of MST. Need some quality control/training in their customer service.
TV came perfectly as described and delivered fast.
Arrived quickly, well before the shipping estimate (probably not the normal) its in perfect condition at a price that I just could not find anywhere else.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members