First Class Tvs has a rating of 3.8 stars from 1,736 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with First Class Tvs most frequently mention customer service and good deal. First Class Tvs ranks 2nd among TVs sites.
I was pleased with order placement, price, delivery but hoped for set-up with delivery.
All good
Good deal
I was very leery about buying an expensive TV online at this low price. You always hear about bait and switch, price too good to be true, etc. But after I did a little research, I took the chance and glad I did. I saved a lot of money, my TV was shipped right away and it was packaged very well. It was delivered on time and in perfect condition. All my fears were for nothing.
I was very hesitant to purchase the extended warranty even after a salesman called me since most of the time they are a waste of money & pads the sellers pocket. But I didn't want to take the chance on my TV going out after the MFG. Warranty expires. The LG OLED TV's have had some issues. I hope I don't have to use the EXT. Warranty.
I have had my TV for 5 months, so far no issues.
Thanks for the great price and fast shipping.
Fast delivery, and great Communication!
The only thing I did not like was the week-long gap between buying the TV and getting some kind of notification about shipping, I was pretty nervoust that whole week that I'd been scammed. Some kind of communication I think was warranted between us so I knew everything was proceeding OK. Otherwise I got a nice TV at a good price and once the shipping kicked in, I was able to track it just fine.
I placed an order because the price was right. After placing the order i received a call from FirstclassTVs to confirm the order. The TV arrived within days of confirming the order. There are options for shipping insurance, extended warranty, etc. that are presented to the customer at the time of the over the phone order confirmation.
I am very happy with my purchase. The TV arrived on time and was not damaged. The price was tremendous! The expected pitch to purchase extended warranty was informative but NOT excessively annoying. My only disappointment was being told that the delivery team would not wait a few minutes to see that the TV was not damaged unless I paid an additional $100. I did not complain because the TV price was a great value and it was worth the peace of mind knowing it was OK, avoiding the hassle of returns, etc. I have and will recommend Firstclasstvs.com to friends and family!
Thanks
Dan
Best prices available and quick delivery.
Solid experience.
First class business. The delivery experience from the delivery company wasn't the best though. The guy left a mess for me to clean up.
Outstanding price,delivery faster than expected, 3 days,(Best Buy price beat by $700, delivery, 10 days), I
Just hope my tv lasts, I did buy the cheap 5 year warranty.
Awesome TV! LG OLED 77" saved over $1300 from the big box store price. I showed the price I was going to pay to a sales person at Best Buy and he laughed at me and told me it wouldn't be the same TV. I got the last laugh and exactly the same TV. The delivery people brought the TV inside, opened the box, and plugged it in to make sure it worked. Buy with confidence, First Class TV's is the real deal.
All was wonderful - thank you!
Great experience and customer service. Will continue to use in the future
Everything was awesome and I would buy again from them in a flash. Knowing that, know that:
Their tracking annoying and makes them seem downright sketchy (the tracking number never did work even after delivery!)
The 75' 2018 Q9 Samsung I got was $2400 less than amazon or Best Buy. I ordered fully expecting to lean on my Amex fraud. The TV I ordered arrived in a factory sealed box in perfect condition.
The bottom of the box had some warehouse grime on it but that is my only complaint.
Also, just consider shipping to not be free. They will call wanting 'shipping insurance' as an add on. I'm pretty sure it's a uShip price they pass on to you. I bought it and did t need it; TV was still a smoking deal.
Great price for the product I wanted and it was delivered at a reasonable time!
It was a quick delivery experience. Thanks
Transaction was smooth.
Answer: Shipping insurance is not a scam. When you are shipping a fragile item that costs thousands of dollars it must be insured. We quote the shipping insurance afterwards so the customer can save the most money. If we included in the price you would pay much more than you would need to since shipping insurance is a variable cost. Keep in mind that after the shipping insurance you are still receiving the TV at the lowest price in the nation GUARANTEED. Its a simple concept to understand. Some customers unfortunately cannot grasp the concept but we have thousands that do and get to enjoy these great TVs and AMAZING PRICES.
Answer: Yes, you get a call after you order. I canceled the order, sounded like scammers.