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FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.
FineArtAmerica has a rating of 4.7 stars from 2,620 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service and timely manner. FineArtAmerica ranks 11th among Home Decor sites.
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The shopping and ordering with Fine Art America was a pleasant experience. I liked the fact of having options as to canvas or framed art. The package arrived within the proper timeline and was packaged with care. I am looking forward to shopping for myself after the Christmas Season, as I saw quite a few pieces of art that captured my eye and heart.
Our experience with Fine Art America has been a positive one. We've liked the pieces we've purchased, the delivery was timely, and the choices are good.
Excellent experience. I live the artist but FineArtAmerica produced an excellent product. Everything I've ordered from them had been top notch and turned around quickly.
My coffee mug with the adorable Snoopy and his therapist I am sure will make a great hit as a gift for my therapist for the holidays
The painting I bought from FineArtAmerica was even more beautiful than the online image. Plus, speedy delivery. Very pleased with this item and this company.
Very pleased with entire process from order to delivery.
Items received as promised, packed well and beautifully framed.
I ordered a phone case and I am very pleased with the case, it's just as pictured. Also very happy with the customer service I received. Thank you
Love all of my new prints, they look great on our walls. I get lots of complements on them.
I ordered a custom Donna Mibus canvas from FineArtAmerica. It came quickly and in excellent condition. It looks fabulous!
Top quality card, arrived in a timely fashion. As usual, I am happy with my purchase
I purchased two framed prints for my granddaughters' rooms at my house. I stumbled upon this site and was very pleased with the selection, prices, and quality. The prints arrived in excellent condition in a reasonable amount of time. Hanging hardware was included.
Found what I wanted and it was delivered in a timely fashion with the quality I expected. Communication on approximate shipping time could have been a bit clearer but overall it was a good experience. Would buy from FAA again.
I have been waiting for two months for a poster I ordered. Never received an answer to all the emails I have sent. No tracking system, apart from "shipped".
Worst ecommerce ever.
I love everything that I get from fine art america!
Ordered a wood print. Web site stated "thick maple wood", when I received it, it was printed on plywood, very disappointing. I offered to put some maple wood laminate around to edges to make it look much better. I asked for some type of discount for doing it, Mark, from Fine Arts America, refused to cooperate with me, all he could say was to destroy it, send him a picture, and he would reimburse me for the picture, not for the shipping cost. I offered several suggestion, I don't believe he even considered the. This was a present for my son for Christmas, he won't get it now. Completely inflexible, and very disappointed. Will never order from them again!
I bought my Son a Vageta Hoodie for his birthday. The size was perfect and shipping was fast! He's very happy. Thank you!
I really appreciated the quality of my prints! So nicely done.
I endorse what FineArtAmerica is doing to assist artists, especially those who don't have a budget to widely promote and market their creations. The ordering process (through the artist's site), communication from FineArtAmerica and delivery of my order was seamless and efficient. I am a satisfied Canadian customer especially as my order arrived quickly from the USA in the middle of a pandemic.
Many excellent choices for i phone covers. Good pricing and delivery.
Answer: FAA is a Terrible Company and I think most if not ALL 5 star reviews are Fake! I was a member there for 4 years and it was all downhill. Stayed as long as I did because I was still making sales. But they WENT OUT OF THEIR WAY to block me from any Features or posting in communities. Order from them and you'll be very disappointed. Shipping costs are very high and if you want to return something they'll make you pay shipping AGAIN! The quality of the work they ship is also disgraceful. They even use a fake Corporate Address. STAY AWAY FROM THIS HORRIBLE COMPANY!
Answer: I have been a very loyal and outspoken fan of Fine Art America until I had to deal with their customer service department regarding two defective pillows I received. I have tried calling. I have tried leaving messages. I have tried emailing. I have not gotten an accurate and clear response to my inquiry on these pillows. So, yes, now I am posting a negative review which is quite unfortunate. I will also go to the site you mentioned and post my review there also. Fine Art America needs to up their customer service quality, immensely.
Answer: You answered your own question - you haven't done ANYTHING. How do you expect to be found? You have to advertise. There is plenty of information in the forums on the site on how to do that. If you upload and sit, that's all your doing. You have to tell people you exist. The site only prints the work. This is also the wrong place to ask this, ask in the site and you'll get a flood of answers. I also can't say much here because i need to see the quality of your work, is it well presented? Do you have keywords, descriptions, are you adding work all the time? Do you have social connections and so on. Its a lot of work. ---Mike Savad http://www.MikeSavad.com
Answer: Technically there is a phone number for customers when you log out. While not ideal, it might work if you call that number. Otherwise use tech support and be sure to use a gmail address.