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FineArtAmericaReviews 2,556

4.8

From the business

FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.


fineartamerica.com
Sheffield, SYORK, United Kingdom
+155
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FineArtAmerica Reviews Summary

FineArtAmerica has a rating of 4.8 stars from 2,556 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service and timely manner. FineArtAmerica ranks 10th among Home Decor sites.

value
170
shipping
166
quality
162
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Parker C.
Alabama
1 review
12 helpful votes
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High Quality Prints
April 26, 2016

Super fast shipping, Every single print I have ordered has turned out fantastic and I have ordered a lot. I have most certainly not run into the problems other people on here have mentioned.

Date of experience: April 26, 2016
New York
2 reviews
21 helpful votes
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I had an account with them opened couple of months ago, at my first selling they close my account and canceled the purchase of my customer with no explanation.
I contacted them with their form, via phone, on facebook and twitter and never get any answer. Totally unreliable, worst customer care ever or a scam? I dare you to try them!

Date of experience: April 13, 2016
Pennsylvania
1 review
15 helpful votes
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POOREST QUALITY
November 30, 2015

NOT EVEN GLASS! I had no idea for $300.00, i was buying PLASTIC and not glass for my print! I just assumed for that price it was glass! Also, the cheesy plexi or plastic scratched while taking out of the packaging. It is so lame the plastic is so cheap, thin and flimsy and the plastic frame was even lamer... The quality of the print is so dark too. The $300.00 to frame my print was SO far from '' museum quality'' i felt like crying. I am so disappointed. HUGE mistake. SAVE YOUR MONEY.

Date of experience: November 30, 2015
Florida
1 review
15 helpful votes
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A pillow which we purchased had a ripped seam. We called the company as soon as we received the pillow to report the problem. We spoke to 3 different people in customer service and received 3 different responses with no resolution. Don't buy from this company.

Date of experience: October 26, 2015
Wisconsin
17 reviews
32 helpful votes
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I bought a print from Fine Art America and couldn't be more disappointed in something I bought online. I should have sent it back, but I kept it mainly as a reminder not to buy from them again. The print was also packaged very poorly. The quality of the print was very subpar and I paid about 3 times what I would have paid elsewhere for a better product. Very, very disappointing!

Date of experience: October 17, 2015
New York
3 reviews
19 helpful votes
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Bad site for artists
October 9, 2015

If you are a young and new artist and you want to get your name "out there" don't even think to go on FAA.It is a waste of time. Sure they have some contests(done by members) and you could submit your works and win... nothing and then gain some 1 or 2 likes per picture, but other than that it's a major waste of time.If you sell an original they won't promote you but if you sell one of their prints you get promoted... nooow how to sell prints? I have no idea... I for example haven't sold anything...

Date of experience: October 9, 2015
Illinois
1 review
14 helpful votes
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They Are Improving
October 4, 2015

I've been with Fine Art America on and off for about three years now. A year and a half ago I gave them a bad review. I'm rejoining as a member because I think they will treat me fairly now. My main problem before I thought they were stiffing me out of commission on two sales. That has been rectified.

Date of experience: October 4, 2015
Washington
1 review
22 helpful votes
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Well, my naive young daughter went to get Birthday pictures taken for me as a surprise. And the person had her sign a sheet that she was of age, but she did not get a copy of it. The lady's name is Norng Ti. She ended up publishing and selling my daughter's photos and we found this out by coincidence. Now we are having a back and forth with the attorney and FineArtAmerica.com. This lady is a ripoff and she takes young girls for photos trying to make a buck( or let's say up to almost $600). I had written them, to take those photos down from the internet, but no luck( because we don't have any copies of the contract). Well, to me, it is inappropriate, how my daughter looks like, she does not even dress this way. Her father is also upset. The entire family is not happy, but FineArtAmerica.com does not care to have these pictures posted for sale. This is horrible! I can't believe at once, I would have considered them to sell my Artwork, but I am not going to do it, just because of the way they are handling my daughter's photos. These photos were meant for personal use, not for sale- and my daughter Serenay did not even like them.( She is a High School Student and these people just are having her pictures posted up for sale. I am a freelance photographer, painter, Graphic Designer etc. and this is not the way I operate, when I do business with people. I had models before, but never sold a single photo to make money off from them. If I ever do, they will receive a proper contract, a copy and their share. This is a true nightmare for all of us!

Date of experience: July 15, 2015
Ohio
1 review
9 helpful votes
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I love Fine Art America! Kume Bryant's Crown Of Righteousness. My wife first saw this image on my daughter iPhone as wallpaper. She immediately grabbed her iPhone and changed her wallpaper to this same image. My wife was just as moved as my daughter was when she first saw the image. I had already ordered the artwork from FAA as a surprise for my daughter so I ordered the same print for my wife. This print I ordered life size and had it custom framed and matted. I was really impressed when I was able to contact the artist herself and request her advise. Kume Bryant sent a very detailed email offering several options regarding the type of paper, frame and matting. Within a week I received the print. To my disappointment it was damaged. I contacted FAA and Kume Bryant. I was concerned since this was thirty five days after I received the print and the return option expired. I explained that the artwork was only taken out of the tube at the framers and in my presence. To my amazement Kume Bryant ordered a replacement print to be sent the next day at her expense. The very next day FAA contacted me and ordered me a replacement print also without hesitation. I quickly explained that the artist Kume had ordered one the day before. FAA refunded Kume and sent me a replacement print. I have never seen such integrity from an artist or a company as I have with Kume Bryant and FAA. I cant express my gratitude enough. I enjoy this artwork so much more not only because of the message behind it but also because of the integrity of the artist Kume Bryant and FAA. I surprised my wife with this beautiful work of art and displayed it in her dressing room to look at everyday. Thank you Kume Bryant for using Gods gift to glorify Him and bless others.

Date of experience: April 24, 2015
North Carolina
10 reviews
34 helpful votes
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Fine Art America are run by a bunch of very rude and arrogant liars. They could care less about their customers. That goes for both those who buy their products and those who try to sell their art. I am good friends with both an artist there and a person who bought his work. She bought 3 greeting cards and a small print. The greeting cards cut out almost half the photo and the print was sent rolled up very tightly. When it was finally unrolled we could see smudge marks on there. Shipping is very expensive and has to be paid again if you return an item. So she reluctantly kept the pieces. As for my artist friend he is world class. Has about 40 million views on Google+ and is ranked the "World's Most Underrated Photographer" according to the Google Search Engines. In the short time he's been with FAA he has helped their Search Engine Rankings with all the views, likes and people he's attracting to the site. So what has FAA done in return? Treat him like garbage. They're too busy promoting the work of the mediocre artists in their close circles. Nepotism runs rampant there and they could care less what people think of them. Artists and buyers alike should avoid this site.

Date of experience: February 3, 2015
Illinois
1 review
35 helpful votes
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This place is on the buddy system. They tell you when you sign up that the amount of "likes" you get will figure into their Search Engines. That's a big lie. Nepotism runs rampant here. What they do is run promos with their buyers whom are all art collectors and recommend artists to them who do very ordinary work but also happen to be in their inner circle. I found this out because a friend of mine who bought some work from Fine Art America kept getting these promos. One of the people they promoted had no "likes" at all and only one or two views. If you go to FAA in hope of selling your work stay away unless you're very close friends with the higher ups here. Sadly they're misleading over 99 percent of their 200,000 members.

Date of experience: February 2, 2015
GB
1 review
36 helpful votes
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This site is possibly the most misleading site I have ever joined. The sign up info is full of lies. The manner in which the company treats it's contributors is disgusting. Members have to pay $30 subscription and are then treated to the worst customer service in the history of customer service. Any queries which are dealt with are generally dealt with by lying and feigning ignorance. The staff/moderators on the site will regularly ABUSE members for saying something which may oppose the official "company line". There has also been a recent appeal made by the company for new contributors. By uploading their phone snaps to the site... and they call this "fine art". This site is a scam.

Date of experience: October 5, 2014
New Jersey
12 reviews
36 helpful votes
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This is a great site to purchase art. It is also possible to create your own art and sell it on this site. It is an awesome community of art enthusiasts.

Date of experience: May 24, 2013
Pennsylvania
2 reviews
6 helpful votes
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My cousin bought my print one of my prints on a canvas board and just love the quality of the print. They said it is like going to a art museum. I have had a lot of reviews on my art work. I will be posting images on that site for along time.

Date of experience: December 28, 2011