FineArtAmerica has a rating of 4.8 stars from 2,514 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service and timely manner. FineArtAmerica ranks 8th among Home Decor sites.
Excellent. Wide choice of artists, works, sizes and formats. Good quality product. Prompt delivery.
Very fast shipping, Good communication throughout the entire process.
Ordered 2 pictures for my granddaughters. They were nicely done and delivered quickly.
Just what I was looking for. Great quality and fast shipping. Easy transaction.
Site was easy to navigate and had great options of art
Easy and quick transaction. Product was as shown. Nice quality.
Very nice photo added to face mask. Fast shipping.
The art I purchased was well-framed, packaged right, and delivered promptly.
I love this redwood forest artwork. It is very well made.
Lovely piece of art.
Am particularly pleased with the Metal Mount. Well packaged
Great customer service; quality of the quilt cover is simply beautiful
Loved the case with artwork by one of my favorite artists!
Love their prints. Been a client for the past 7+ years
First time buyer will be a repeat one… Beautiful product and great service. Thank you.
Lovely art greeting cards for Christmas and thank you notes
Excellent service and amazing artwork. Would highly recommend
A Wonderful selection of products to choose from and very fast shipping.
Answer: FAA is a Terrible Company and I think most if not ALL 5 star reviews are Fake! I was a member there for 4 years and it was all downhill. Stayed as long as I did because I was still making sales. But they WENT OUT OF THEIR WAY to block me from any Features or posting in communities. Order from them and you'll be very disappointed. Shipping costs are very high and if you want to return something they'll make you pay shipping AGAIN! The quality of the work they ship is also disgraceful. They even use a fake Corporate Address. STAY AWAY FROM THIS HORRIBLE COMPANY!
Answer: I have been a very loyal and outspoken fan of Fine Art America until I had to deal with their customer service department regarding two defective pillows I received. I have tried calling. I have tried leaving messages. I have tried emailing. I have not gotten an accurate and clear response to my inquiry on these pillows. So, yes, now I am posting a negative review which is quite unfortunate. I will also go to the site you mentioned and post my review there also. Fine Art America needs to up their customer service quality, immensely.
Answer: You answered your own question - you haven't done ANYTHING. How do you expect to be found? You have to advertise. There is plenty of information in the forums on the site on how to do that. If you upload and sit, that's all your doing. You have to tell people you exist. The site only prints the work. This is also the wrong place to ask this, ask in the site and you'll get a flood of answers. I also can't say much here because i need to see the quality of your work, is it well presented? Do you have keywords, descriptions, are you adding work all the time? Do you have social connections and so on. Its a lot of work. ---Mike Savad http://www.MikeSavad.com
Answer: Technically there is a phone number for customers when you log out. While not ideal, it might work if you call that number. Otherwise use tech support and be sure to use a gmail address.