Sitejabber Website Reviews and Complaints
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FindBride

Overview

FindBride has a rating of 4 stars from 225 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FindBride most frequently mention beautiful women, long time and video chat. FindBride ranks 136th among International Dating sites.

This company responds to reviews on average within 7 days
How would you rate FindBride?
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Germany
1 review
8 helpful votes
Follow Finn J.
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Nice resource
June 25, 2021

I had some problems with chat (((but I wrote to clients support and the problem was solved. Its good that the support system works fast)))) Its good because I haad bad experience before on another site(((

Date of experience: June 25, 2021
Martin D. FindBride Rep
over a year old

Dear Finn,

Thank you for such a pleasant review about us! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Australia
1 review
0 helpful votes
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COURTESY
July 29, 2023

As I am middle aged and not been on a dating site before, at times I needed help with some technicalities. I must admit that the service I received has been 2nd to none. I received, both prompt and courteous service.

Date of experience: July 29, 2023
Martin D. FindBride Rep
over a year old

Hello Barry,

Thank you for such a great review of our service!
If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance.

All the best,
Martin

GB
2 reviews
4 helpful votes
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Don't bother, its fake
October 6, 2023

Most of the girls try to encourage men to by credit just to chat with them, i think you get commotions out of it, don't waste time its all fake, non of them want marriage life, all they want is to get to your pocket

FindBride attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 6, 2023
Martin D. FindBride Rep
over a year old

Hello Sam,

I am sorry that something made you think of our website that way.

Communication on our website does include making purchases in order to obtain credits for using the services. But every credit spent on our site is used to support all of the departments that ensure you have a safe and enjoyable time on our site while being able to build a relationship with a special member.

The safety of our users is our highest priority. Therefore, before we register a lady's profile on the site, we make sure that they are genuine.
In case of any suspicion, our Verification Team contacts the user and asks to update their data.

If it seems to you that someone who is not genuine contacted you, please report such site users to the support.
Please contact us to discuss all the questions you may have - https://help.findbride.com/hc/en-us

All the best,
Martin

Australia
1 review
0 helpful votes
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So many
September 10, 2021

U are never short of women trying to chat or messaging u
The downside is when u put a age limit, u still get alot of younger women trying to get your attention
And if u are in a different country, u will find the gift shop really expensive, as everything is in U. S dollars
Its so hard to try to find the right one, especially when u are swamped with so many women, and from different countries

Date of experience: September 10, 2021
Martin D. FindBride Rep
over a year old

Dear Paul,

Thank you for your feedback!

I am glad that we were able to help you with the fulfillment of your wish with delivery!
You can also order a custom gift that is not available in the Gift Shop range. In case of such a need, write to our support, and my colleagues will provide you with all the necessary assistance.

I also want to remind you that you can use the advanced search function, in which you can select the desired country of residence of the lady.

All the best,
Martin

Indonesia
1 review
0 helpful votes
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So expensive
March 23, 2017

Yes, the site is fine. But as for me, the video-chat services are too expensive. I didnt compare the prices with other sites and dont know the current sum for such services, though somehow it doesnt make me happy

Date of experience: March 23, 2017
Martin D. FindBride Rep
over a year old

Dear Georg,

Thank you for your feedback!

Communication on our website indeed involves making purchases to get credits to use the services. But every credit spent on our site is used to support all of the departments that ensure you have a safe and enjoyable time on our site while being able to build a relationship with a special member.

Please let me know if you have any other questions or requests. I would be glad to help.

All the best,
Martin

North Dakota
1 review
0 helpful votes
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Excellent
November 21, 2021

The women are very beautiful and intelligent. They are here for a serious relationship and don't waste ti. E tell you want they are looking for they are honest and want honesty showen back to them. Overall a great experience.

Date of experience: November 21, 2021
Martin D. FindBride Rep
over a year old

Dear Thomas,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

GB
1 review
11 helpful votes
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No name.
September 15, 2016

Well that some's this site up for me. Have just received a message for the first time from this girl and they nearly always start off with hello Michael. This letter started off with hello %NAME% and then near this end of the letter she said, please reply to me %NAME% I did receive a letter a month ago and the photo with here letter was a totally different girl and one that also sends me letters.

FindBride attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 15, 2016
Martin D. FindBride Rep
over a year old

Dear Mike,

Thank you for your feedback.
I am sorry to hear about such a misunderstanding you've faced with.
Please contact us at support@find-bride.zendesk.com, so we would be able to provide you with assistance.

All the best,
Martin

Netherlands
2 reviews
67 helpful votes
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A total scam.
September 11, 2016

My girlfriend was contacted at her VContact page by a guy from Find-bride.com.
The guy said that if she would sent her photo's to him, he would place them on Find-bride.com. She would get 2000 UKR per month for this (70 Euro/month).
The guy said that she would never get contacted or receive any letters, she would not have to do anything. If any guys would contact her or sent her a letter, that these letters would only go to the translators, the letters would never go to her.
So guys be warned... like 99% of all mailorderbride websites, the whole letter communication is a big scam.

FindBride attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 11, 2016
Martin D. FindBride Rep
over a year old

Dear Robert,

All people have registered and communicate here themselves. Yes, ladies can ask the agency for help in translating letters with the help of a professional translator, but all communication on the site is done by the lady herself.

In case we find out any such activities between the agency and the ladies, severe actions are gonna be taken as we welcome only genuine communication to provide the best experience for you.

Please contact us to discuss all the questions you may have.

All the best,
Martin

Virginia
1 review
1 helpful vote
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Randy
April 5, 2022

There are so many beautiful women on this site it's hard to choose just one I have chatted with several very lovely ladies but I did have one bad experience with a contract request that I spent the credits for but never received this upset me so I contacted the site and got a response of we have no record of it

Date of experience: April 5, 2022
Martin D. FindBride Rep
over a year old

Dear Randy,

Thank you for feedback! We really appreciate it.

As far as I know from the Head of Support, you did not press the send request button after you replenished your account.
Replenishing an account and sending a request are separate actions that cannot be carried out by the system at the same time. Therefore, after the credits have been added to your profile, you need to go to the Contact Request page and send a request.

Let me know if there is anything I can do or help you with.

All the best,
Martin

California
1 review
19 helpful votes
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Scam or Not
January 21, 2016

I have read different reports and have used this site for a while and have talked in chat with cam. Is there a scam site for this Find-Bride site? Some sites list scammers. Does anyone know Snezhana in Sevastpol?

Date of experience: January 21, 2016
Martin D. FindBride Rep
over a year old

Dear Wayne,

The safety of our users is our highest priority. Therefore, before we register a lady's profile on the site, we make sure that they are genuine.
In case of any suspicion, our Verification Team contacts the user and asks to update their data.
If it seems to you that someone who is not genuine contacted you, please report such site users to the support.

Please let me know if you have any other questions or requests. I would be glad to help.

All the best,
Martin

Mexico
1 review
0 helpful votes
Follow Victor C.
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There have been good and bad experiences, nothing is perfect, but overall, it has been good for me.

It could not be easy to split between what ladies do, and what the website can do, but I will try.

I can say that the website always has been responsible, when I needed assistance, help, or support they always have given to me rapid and precise answers to my questions, and prompt solution to my problems.

It's easy to explore the website, however sometimes it can be overwhelming for the number of ladies, many beautiful ladies, for every taste, different ages, appearance, and interests, for sure there's a lady that fits for each of us.

I've talked with many ladies, most of them good women, I've gotten some contact details, I've had some meetings, … and maybe just maybe I've found the woman who I've been looking for, I hope soon I can be sure of it, … obviously, if we get married.

However, as I said, for the number of ladies, the website cannot control every aspect of them, and unfortunately not all ladies are serious, few ladies only want to talk, and play, but they are not willing to have meetings, and develop a relationship.

I could say that I've had good and bad experiences, but overall, it has been good for me.

Date of experience: July 1, 2021
Martin D. FindBride Rep
over a year old

Dear Victor!

Thank you for such a great review of our service!
If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance.

All the best,
Martin

GB
1 review
5 helpful votes
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No mob app
June 29, 2021

I travel a lot because this is the main aspect of my job. Live communication with girls and datind is a problem for me because i don't have a lot of free time. I want to find a partner with a serious relationship so as not to have short affairs when traveling. I like this site, i have been here for over a year! The only negative for me is the lack of a mobile application! There is mobile adaptation and it is better than turnibg on the site on a laptop or PC which are not always with me during business trips. I wrote to the administration of the site and received a reply that they are planning to create a full-fledged application for site. I really hope because i would visit the site more often then noww

Date of experience: June 29, 2021
Martin D. FindBride Rep
over a year old

Dear Barry,

Thank you for such a pleasant review about us! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

France
1 review
2 helpful votes
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Meeting way
August 2, 2024

Interesting site with a good help available
Descriptions and design of the site correct

Date of experience: July 23, 2024
Martin D. FindBride Rep
9 months ago

Hello Patrick,

Thank you for such a wonderful feedback about our service!
If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance — https://help.findbride.com/hc/en-us

All the best,
Martin

California
1 review
1 helpful vote
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Membership and Customer Service Assistance
April 7, 2022

Membership: Monthly fees are affordable with several options. Customer service: is responsive and usually timely. Weekend assistance takes longer and could be improved, especially for weekend users. Many good articles available to read for answering general questions and offering self help tips using the site. Letters are affordable, but "chat" communication is not user friendly - very expensive! One can easily spend hundreds of dollars each month! I suggest avoiding "chat" as much as possible - it is over priced! Must be their biggest profit maker. Also, another over priced feature is in purchasing a woman's contact information. It is required to spend a large amount of credits in communication and or for gifts just as a qualify requirement. This can cost you anywhere from $800 to $1400 per woman depending on
Quantity of credits you buy at a time. Then add another $80 ridiculous charge to process your contact request. Keep in mind, the women don't pay anything for being on the site. So the guys are paying for the women's time on this site as well, so to speak. And if it doesn't work out between you and the woman, you don't get a refund. All sales are final!

Date of experience: April 7, 2022
Martin D. FindBride Rep
over a year old

Dear Nick,

Thanks for your feedback! We really appreciate it.

We are aware of how inconvenient the system for renewing and indicating the expiration of the Membership was. In the last update of the site, we have improved this system - now you can see the exact expiration date of the Membership.

If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Ukraine
1 review
0 helpful votes
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Nice date
February 22, 2017

I was on my best date ever. The prettiest girls of eastern Europe are there. The company is really care about everyone, who is in it. Thank you so much, guys.

Date of experience: February 22, 2017
Martin D. FindBride Rep
over a year old

Dear John,

Thank you for your feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

France
1 review
1 helpful vote
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An excellent service to decorate life and fulfill it with interesting, incredibly beautiful women. Maybe it was a luck, but I met the one and she is Ukrainian lady.

Date of experience: March 23, 2017
Martin D. FindBride Rep
over a year old

Dear Artem,

Thank you for feedback! We really appreciate it. We are happy that you found a lady with our site
If you need anything, do not hesitate to contact us, we will be glad to help you.

All the best,
Martin

GB
1 review
0 helpful votes
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Awesome
September 16, 2021

Can' t cope with amount of interest in me. The ladies keep sending video's but can't watch as to expensive plus all want video chat but can't afford it

Date of experience: September 16, 2021
Martin D. FindBride Rep
over a year old

Dear Ken,

Thank you for your feedback!

Communication on our website indeed involves making purchases to get credits to use the services. But every credit spent on our site is used to support all of the departments that ensure you have a safe and enjoyable time on our site while being able to build a relationship with a special member.

I also think you might be interested in Invisible Mode. Write to our support team and they will help you with that - https://find-bride.com/help

All the best,
Martin

Texas
1 review
1 helpful vote
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Sincerity is lacking
July 6, 2021

I have enjoyed visiting with so many beautiful women. It kind of hurts your feelings when you realize they don't really care. They just need you to keep talking

Date of experience: July 6, 2021
Martin D. FindBride Rep
over a year old

Dear Spencer,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Ukraine
1 review
5 helpful votes
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Hi There, I just want to say thank this site for having such an amazing service! I found my wife on this page 3 years ago, we are still going strong, and planning our own family! THANK YOU to all our singles out there, DO NOT GIVE UP!

Date of experience: November 26, 2015
Martin D. FindBride Rep
over a year old

Dear Brian,

Thank you for your feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Ukraine
3 reviews
1 helpful vote
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Hello, guys, finally I understand that I am member of two of yours finds! The old one find bride and the best one findbestbride
I really like your both services but can I ask for extra bonuses pleeeease

Enjoy your Friday 13)buhhhhhhaaa)

Date of experience: July 22, 2021
Martin D. FindBride Rep
over a year old

Dear Jimmy,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin