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FindBride has a rating of 4.01 stars from 202 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FindBride most frequently mention beautiful women, long time, and video chat. FindBride ranks 148th among International Dating sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
No positive highlights yet
I want to leave a review for these guys, because so far they deserve my praise. I already wrote once that they helped me quite a lot with the delivery of a special gift, which already says a lot about their attitude to the customer. Let's be honest, I learned a long time ago that you can't be nice to everyone. So the best strategy is simply to be kind to those people who are kind to you. I rarely expect anything, but I let things run their course, and damn it often works in my favor. So, to be honest I've talked to different women on this site. Now I realize that some I just couldn't stand in real life and thank goodness we don't chat anymore. But I found one that I feel real with, and I don't need anything else. Just hope the whole nightmare of this year will one day end and I will finally meet my lady. P.S. Guys make more discounts please!
I want to leave a review for these guys, because so far they deserve my praise. I already wrote once that they helped me quite a lot with the delivery of a special gift, which already says a lot about their attitude to the customer. Let's be honest, I learned a long time ago that you can't be nice to everyone. So the best strategy is simply to be kind to those people who are kind to you. I rarely expect anything, but I let things run their course, and damn it often works in my favor. So, to be honest I've talked to different women on this site. Now I realize that some I just couldn't stand in real life and thank goodness we don't chat anymore. But I found one that I feel real with, and I don't need anything else. Just hope the whole nightmare of this year will one day end and I will finally meet my lady. P.S. Guys make more discounts please!
Provided you treat the girls with respect and understand everyone has their own opinions and reasons for seeking a foreign partner then the many gorgeous girls on site are equally respectful and obliging in communication.
The few times I have had to contact customer services the inquiries or issues have been resolved promptly.
Discovered by accident but glad I did.
Ayant été sur quelques sites de rencontre de France, je n'ai trouvé que des coups d'un soir ou des brouteurs africains. Dans mes spams, j'ai trouvé une pub Find-Bride et j'ai voulu voir. Au début j'ai regardé sans m'abonné et je suis tombé sur le profil d'une femme qui m'as attiré. J'ai lu ses lettres et j'ai décidé de lui écrire et depuis on correspond sur le site tout les jours
J'ai choisis Find-Bride vraiment par hasard et je ne regrette pas
Hello Joel,
Thank you for such a great review of our service!
If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance.
All the best,
Martin
I sent information to prove a lady was scamming but customer service supported the action of the lady and deleted MY profile! Yes,,,you read that right...Do not trust this site,,there are many more dating sites who are genuine and whose customer service supports your concerns.
Update. Nov 2023.
I got a letter saying they would look into the matter to see if there was any wrong doing by the lady ( as if they couldnt see!).and as expected I got no answer...
Tip for consumers:
photos show lady writing to me when I set up profiles in USA and UK as I wanted to expose her scam... what she wrote speaks for itself.
Hello Stephen,
I am sorry that something made you think of our website that way.
The situation you described looks strange, could you please contact us so that we can provide you with all the assistance you need - https://help.findbride.com/hc/en-us
All the best,
Martin
It's been very unique. Sometimes too many letters, but adding the women you like to your favorite lists enables you to get notifications when they've written you. They've updated the chat feature so it doesn't have many glitches anymore. The gift service has been good the times I've used it. Receiving a photo and a message when the lady has gotten her gift is a nice touch
I just sent an email through the site. Yes it took a day or two to hear back but the matter was addressed appropriately.
I thought why not? I’ve been to Europe a couple of times, granted not to the Slavic countries. Still I’ve always noticed that European women are more interested in men who have a strong sense of intelligence and culture. Something that American women don’t quite have.
Hello Scott,
Thank you for such a great review of our service!
Just a reminder that if you don't want to be notified of new Inbox emails, you can opt-out in your profile settings.
If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance - https://help.findbride.com/hc/en-us
All the best,
Martin
Find-Bride has been a good site for me to use, they have nice gifts and they deliver them in a timely manner. It's thanks to this site that I was able to find the love of my life.
When I had to ask for help with something Find-Bride was able to help me and point me in the right direction.
I had looked at other dating sites and got an email from this site and I’m glad I did.
Hello Daniel,
Thank you for such a great review of our service!
If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance.
All the best,
Martin
I've got appr. 700 letters and my profile is empty. No decent woman writes to an empty profile. I named myself ScamEvidenceCollector but admin changed it to Noname. However, this site, as all other pay per message just want to drain your wallet with nonsense chatting and with stolen photos from various models, pre-written messages (the other men gets the same from the lady) and the site uses professional chatters. This is nothing but organized FRAUD!
Read the Terms! FindBride.com is not in any way responsible for the quality of any additional services provided by the Suppliers. It is like if you buy a T-shirt in an e-commerce, the dealer has no responsibility of the quality. Well, consider it.
Tip for consumers:
You will never have refund from a pay per message dating site. They are deliberately frauding you.
Hello sir,
I am sorry that something made you think of our website that way.
Communication on our website does include making purchases in order to obtain credits for using the services. But every credit spent on our site is used to support all of the departments that ensure you have a safe and enjoyable time on our site while being able to build a relationship with a special member.
The safety of our users is our highest priority. Therefore, before we register a lady's profile on the site, we make sure that they are genuine. In case of any suspicion, our Verification Team contacts the user and asks to update their data.
If it seems to you that someone who is not genuine contacted you, please report such site users to the support.
Yes, ladies may send letters to unfilled profiles, this is a common practice on many dating sites and applications, regardless of gender. After all, the main thing is that the potential chosen one meets the person’s personal preferences, right? I mean, if you are looking for a partner within a certain age range, then why not send a letter to such a profile.
After all, it’s better to try than not and regret later that you didn’t try.
If you have any questions or need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance - https://help.findbride.com/hc/en-us
All the best,
Martin
I registered on FindBride Dating Site 2 months ago.
During the last 2 months, I have already met several beautiful girls and I believe they are all very sincere to find a man to develop a long term relationship towards marriage! Unlike couple of other dating sites, many fake profiles, misleading information and meaningless chats leading towards nowhere!
FindBride Support has been always very responsive to Al my inquiries also.
Overall, my experience at FindBride has been very good. And I do t think I am that far off to find the girl of my dream here!
FindBride Support has been mostly very responsive and professional since I joint this dating site. I found their support and reply very helpful and straightforward.
I found this site very easy to navigate and every protocol in place makes perfect sense. Unlike some other dating sites hiding partial details of the ladies, such as their ages, country of origin and marital status, etc. FindBride displays all details of the ladies, which is very easy for me to make assessments on the girls.
All incoming email letters with photo attachments are FREE to open and read! That’s another feature that I am very pleased with. Sending a reply to a lady that I am interested only cost me 6 credits including a photo attachment. In my opinion, it’s very reasonably charged also.
To spend 1500 credits on a girl will enable the user to request contact details of the girl is a very good one! This rule eliminates those men with wrongful intentions and protects the girls. Only those sincere men with genuine intentions will finally get the chance to take the relationship to the next level.
Hello Nathan,
Thank you for such a great review of our service!
I also want to thank you for understanding and correctly interpreting the 1500 credits rule. It makes me happy to see wise clients like you who understand how important a lady's safety is.
If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance.
All the best,
Martin
Many of the women here only want to have a pen pal BUT when you find the right one, you will be very pleased. Good luck in your search.
I don't remember now. I've been a member for a long time.
Hello Gene,
Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.
All the best,
Martin
Find Bride, I have found to be a good site. Females of many different ages are on this site. Their is a great deal of variance in terms of personality. They are generally a sincere lot.
My experience with the administration is that they are helpful though it can take time to resolve issues on occasion. One thing that is annoying is they do not always communicate changes to the website.
Costs of usage are in line with competing websites.
Generally fine though every now and then it takes time to resolve an issue.
I chose this site because of the anti-scam policy and the possibilities of a meaningful relationship.
Hello Zachary,
Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.
All the best,
Martin
I have met a woman and am pursuing a relationship with her
It was fast and waft to use and the question was resolved quickly
It has a good reputation and is easy to use
Hello Tom,
Thank you for such a great review of our service!
If you have any questions or need our help, feel free to let us know. Our support agents are always ready to provide you with the necessary assistance.
All the best,
Martin
I have had correspondence with 3 ladies in all cases they ask for money and also ask for site's gift.
In other hand site it's expensive... the if you add both issues... I prefer to go to other sites cheaper and appear same ladies.
Quick answer ? Despite she can't fix my problem
One day it appear in my Facebook and seemed serious.
* FindBride attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Oscar,
I am truly sorry that something made you think of our website that way.
I would like to point out right away that begging for money is strictly prohibited on our site and we have zero tolerance for this type of behavior. Moreover, our Anti-Scam Policy states that you should never send money to women.
Therefore, if some lady asked you to send her money, immediately report this person to the support team.
The situation you described seems strange, so we would like to ask you to contact us so that we can look into the situation and provide you with all the assistance you need — https://help.findbride.com/hc/en-us
All the best,
Martin
I know this is mostly a scam, because NOT ONE, of the supposed messages, even addresses the requirements in my profile. As soon as I log in am flooded by, flattering ' messages', that do not seem to address my criteria. Many of the messages are ridiculous, such as " I want to marry you". Let us meet in Paris, " I am wearing a wet towel what will you do next "
Also, if you write a long letter, the ' woman' does not seem to address your questions.
I suspect the sister website is a cover and back up for Findbride. I suspect that " positive' reviews are also fake.
Tip for consumers:
Better you go to Ukraine and do volunteer work, rather than give you life blood and hopes to these deceivers
* FindBride attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Joseph,
I am sorry that something made you think of our website that way.
Let me mention that we are not affiliated with any other dating site and are not responsible for what is listed on them.
We are proud to provide our clients with the best Anti-Scam protection in the industry.
The safety of our users is our highest priority. Therefore, before we register a lady's profile on the site, we make sure that they are genuine. In case of any suspicion, our Verification Team contacts the user and asks to update their data.
If it seems to you that someone who is not genuine contacted you, please report such site users to the support.
Please contact us to discuss all the questions you may have - https://findbride.zendesk.com/hc/en-us
All the best,
Martin
I signed up for this site a year ago, they have very Beautiful woman, shorty after I found they had locked me out of my profile account, I tried to use my credit card to buy credits and they would not take my credit card, I can use the credit card at any other site with no problem, was told to get a 3D secure check card, I look into it 3D secure let's the site collect there money even if you have a legitimate dispute against them, the other way to get credits is to use Western Union, and send them ( findbride.com) 277 euro,$ 300 us, that's fine if you are very rich,
I have found a Beautiful woman I like so I stayed on line she sends me letters everyday, although I can't respond,
The site has free credits programs, I got some of the free credits, I responded to Lika but the site posted fake responses from her and took them down a few days later, the site uses A.I. To track and block things, that goes against 1st amendment,
Hello Dennis,
I'm sorry that something made you feel that way about our site.
If you have any problem using the site or any other questions, do not hesitate to ask our support agents as soon as they arise.
This way they will be able to provide you with the timely assistance you need.
If you have any problems with making a payment or you are interested in alternative payment methods, please contact our support - https://findbride.zendesk.com/hc/en-us/requests/new
Let me know if there's anything else I can do for you.
All the best,
Martin
I don't like filling out long profiles on dating sites. It is very boring and time consuming. Here the questionnaire has the most important data and that's COOL. I can skip certain points if I don't want to. It's not obligatory. But on the other hand, the company wants to protect each user; therefore, it has such a reliable protection system. I am sure that women's accounts are also verified because I have not seen any fakes.
It's safe for me
Dear Paul,
Thank you for such a pleasant review about us!
If you need anything, do not hesitate to contact us, we will be happy to help you.
The truth is that there are some profiles that I believe are not true. There are also situations where it seems to me to be something suspicious. Anyway, it's a good page. It's just that there are girls who promise many things that are difficult to fulfill.
Initially it seemed like a good and serious page to me.
* FindBride attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Mario,
I am sorry that something made you think of our website that way.
The safety of our users is our highest priority. Therefore, before we register a lady's profile on the site, we make sure that they are genuine.
In case of any suspicion, our Verification Team contacts the user and asks to update their data.
If it seems to you that someone who is not genuine contacted you, please report such site users to our support team. Provide them with the details of the case and they will initiate a rigorous investigation.
Please contact us so we can provide you with all the assistance you need — https://help.findbride.com/hc/en-us
All the best,
Martin
I have come and gone numerous times over the years with NO ultimate success. Spending WAY TOO much money on the site. The women are fine if you are there for mental masturbation; typically hers. After the $Ks spent to get email contact information, women either contact a couple times until asking for money or stay on site. Unfortunately I am a romantic at heart and still look for that 1 in a million woman who is exactly who she says she is to be the love of my life.
Arrived on site through email link advertising LOCAL women for dating and more. Biggest plus is you can read mail without credits.
Hello Michael,
We provide our customers with a platform to find a partner, provide them with maximum comfort when using our services, the best gift delivery partners and the highest level of customer support. In other words, we do everything possible to make your search as comfortable as possible.
But we cannot guarantee that you will find your perfect match for a strong and long-term relationship, since even the Lord himself cannot guarantee this. How the relationship develops and how it ends depends on the partners, but not on us.
I am sincerely sorry that your past relationship did not work out, but I am sure that on our site you will find the one who will surround you with care and love.
If you need anything, do not hesitate to contact us, we will be happy to help you.
All the best,
Martin
Everything has been as described. Site has been helpful several times.
Customer service got back to me quickly and helped me with technical issue.
Appeared to be above board.
Hello John,
Thank you for such a great review of our service!
If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance — https://help.findbride.com/hc/en-us
All the best,
Martin
Chat fees are very high and expensive, restricting access and dialogue.
The reason I chose this site is because it is reliable and my goal is to get married, start a family, find a spouse and start a family. I chose this site.
* FindBride attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Ersoy,
I am sorry that something made you think of our website that way.
Communication on our website does include making purchases in order to obtain credits for using the services. But every credit spent on our site is used to support all of the departments that ensure you have a safe and enjoyable time on our site while being able to build a relationship with a special member.
Our specialists are committed to providing you with the highest level of service, including fast and timely deliveries, adding new convenient features to the site, ensuring maximum Anti-Scam protection and much more. All these seemingly little things work like clockwork precisely thanks to the constant vigilance of our specialists, from the support team and moderation to programmers and anti-scam professionals.
Please contact us to discuss all the questions you may have - https://help.findbride.com/hc/en-us
All the best,
Martin
I have used the services supplied here for some time, on the odd occasion I required assistance from customer support, this has always been swift, polite and very professional.
I have made my match and successfully exchanged details, it can feel daunting at times, as the inbox fills fast with wonderful ladies, but if you have a set type and age range it can be simple to just filter all unwanted contacts into the unwanted folder.
Be loyal, it can seem expensive, the more you talk the more it costs, but if you concentrate on one lady your ability to exchange contacts will come around very quickly.
If you need help, follow the FAQs or contact support, and you will find a professional polite response.
I wish you luck with your search!
every contact has always been swift, polite and professional
When I joined FindBride I was travelling in Ukraine, I had been searching for a reliable honest service.
FindBride was not my first online platform, but it became the best option for my needs.
I read reviews and did a little research and found that for most men were impressed and trusted the service offered.
Here I am now in the process of creating a happy story as my lady will join me in England soon!
Thank you all at FindBride
Dear Wilf!
Thank you for such a great review of our service!
If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance.
All the best,
Martin
I love it and talking to all this girls really open and they make me feel comfortable.but after spending so much you should give me the chance to reach out to one of them for free
They responded right away with my problem
It popped up on my feed somehow.i registered without knowing what I was registering for.ever since it's been a good experience.the only bad experience is I have a hacker who writes to some of these girls like if it's me and takes my credits
Hello Midnightwolf,
Thank you for such a great review of our service!
Alas, we do not have Free Contact Requests, but I think I know how we can help you. Write to our support team, they will offer you possible options that may suit you.
I also kindly ask you to contact my colleagues from the Support department about your other problem, they will do their best to sort out this situation - https://help.findbride.com/hc/en-us
If you need any help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance.
All the best,
Martin
Wrote and paid for Contact Details but after receiving E mail details only one or two replies as the ladies only get paid if you contribute 15 Credits for any of their personal videos!
The real scammers are on line 24/7 and seem to have stand-ins because they sometimes don't realise where the chat was heading and conveniently avoid answering your previous questions And always have a huge gallery of foxy photos which can be dished up on a rota every few months Just mercenary $#*!-teasers!
* FindBride attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Joseph!
Thank you for your feedback.
The ladies receive communication and attention from men, but not the money. It's forbidden to be compensated in any way for using our platform. If we find out about the violation of these rules we will ban the member and refund you the credits. I understand, that the prices may seem a bit high but we need to support the Verification Team that makes sure no one is misusing our platform.
I understand, there could be some misunderstanding between you and your lady - the relationship is always a complicated thing, no matter offline or online.
However, if any lady demonstrated any inappropriate behavior towards you, please let us know with our Support Center.
Be very careful what you ask of or tell to the reps. Any kind of criticism makes them turn you into non-entity and they will no longer answer your questions. In my case I criticized the need to purchase 1500 credits before asking for a contact request. FB says their survey of women shows they feel comfortable only after having had 1500 credits worth of contact. When I said that this was nonsense because I can make a 1500 credit purchase, and thus apply for contact details without ever having communicated with the woman, I did not receive an answer and have been ignored by them ever since.
* FindBride attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Bertram,
Unfortunately, we could not find your requests to our customer support for the last six months.
I would like to ask you to contact our support team so that they can provide you with all the assistance you need - https://findbride.zendesk.com/hc/en-us
All the best,
Martin
I don't fully understand why you are prohibited from exchanging any sort of personal information with a woman, especially if you have been chatting and exchanging letters for a long time. While I understand your need to make a profit, I would think you made enough money off of any man who has been chatting and exchanging letters for many months with a particular woman. I believe that doing so would result in more matches leading to forever relationships, and thus many more positive stories you could use to draw more people to your website.
With some issues you proved to be very helpful, while in others pretty much worthless as your whole focus seems to be centered in making as much money as possible, NOT in allowing people to find love while thousands of miles away from each other.
I spent 10 years living in Europe and did a great deal of traveling during those years. I found the women in the Ukraine to not only be beautiful, but also highly intelligent, in my opinion the "perfect woman".
* FindBride attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Skidown,
We strive to provide security and convenience for all members, which is why direct transfer of data is prohibited. For example, if you transfer personal data outside of the Contact Request rule, we will not be able to protect you in the event of fraud or harassment.
We have really strong anti-scam protection for our male clients, but we also want to protect our ladies from men with impure intentions so lady must be confident in a man to whom she gives her PERSONAL information. A couple must know each other well and then we can admit giving personal contacts of a lady, because they will continue a communication outside of our site and our protection.
Also, do not forget that the consent of a lady can also be a purely emotional, and not a rational act. Therefore, we conducted a survey among women, according to the results of which the 1500 credit rule was introduced. This rule helps both partners get to know each other better through communication, which gives a better chance of a successful story.
Please let me know if you have any other questions or requests. I would be glad to help.
All the best,
Martin
Quick and polite response to every query that I have made...usually with an hour.
This is excellent, bearingvin mind how obviously busy you are
Sent flowers to a lady, although the end result from her was disappointing to say the least...still talking though ...always good to have dialogue
It was completely by accident, I didn't even know I was actually on this site initially...
Hello Ian,
Thank you for such a great review of our service!
If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance.
All the best,
Martin
Possible to meet Ladies from different Countries and various Agees. It´s easy to come in Contact with different Ladies and they are Responding back to You.
I´ve got the answers I was asking about, not at once but latest day after.
I wanted to Check it out with Dating on Internet, I had no experience of it and I´m overwhelmed with the Response I´ve got so far. Really Positive.
Hello Lars,
Thank you for such a great review of our service!
If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance.
All the best,
Martin
Gain trust and grow your business with customer reviews.
FindBride is a place of real hope where singles find their soulmates. This isn’t a place where you see any shocking statistics about how many lonely people live all over the world. The website works in the next simple way – it heals the heart and helps to find the woman of your dream. Meet the most beautiful women from all over the World directly on our site.
We believe everyone deserves happiness. Watching how more and more customers get their love, we become happier ourselves and every time hope that the love will be strong and long, although it depends entirely on the couples. Anyway, we don't lose hope and continue improving our best customer service by considering any FindBride user to be helpful in this review.
In addition, the punchline of our website lies in a great variety of Ukrainian and Russian women looking for a dream partner from abroad. The whole world knows about the unearthly beauty that combines with the unrivaled mind of every woman. Surely, you would like to speak to one of them – and not to scammers, and fortunately, here you have such a perfect opportunity to do it.
FindBride is a service that was started from a small digital platform developed for making dating easier. Today, after 10 years of history the website has 5+ million members, thousands of chats and letters every day, and hundreds of success stories.
Hello Neil,
Thank you for such a great review of our service!
If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance — https://help.findbride.com/hc/en-us
All the best,
Martin