Sitejabber Website Reviews and Complaints
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FindBride

Overview

FindBride has a rating of 4 stars from 225 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FindBride most frequently mention beautiful women, long time and video chat. FindBride ranks 136th among International Dating sites.

This company responds to reviews on average within 7 days
How would you rate FindBride?
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Australia
4 reviews
59 helpful votes
Follow joseph G.
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I know this is mostly a scam, because NOT ONE, of the supposed messages, even addresses the requirements in my profile. As soon as I log in am flooded by, flattering ' messages', that do not seem to address my criteria. Many of the messages are ridiculous, such as " I want to marry you". Let us meet in Paris, " I am wearing a wet towel what will you do next "
Also, if you write a long letter, the ' woman' does not seem to address your questions.
I suspect the sister website is a cover and back up for Findbride. I suspect that " positive' reviews are also fake.

FindBride attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 16, 2023
Martin D. FindBride Rep
over a year old

Dear Joseph,

I am sorry that something made you think of our website that way.
Let me mention that we are not affiliated with any other dating site and are not responsible for what is listed on them.

We are proud to provide our clients with the best Anti-Scam protection in the industry.
The safety of our users is our highest priority. Therefore, before we register a lady's profile on the site, we make sure that they are genuine. In case of any suspicion, our Verification Team contacts the user and asks to update their data.

If it seems to you that someone who is not genuine contacted you, please report such site users to the support.
Please contact us to discuss all the questions you may have - https://findbride.zendesk.com/hc/en-us

All the best,
Martin

Australia
1 review
1 helpful vote
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Not bad good variety of women
May 7, 2024

My experience with this site hasn't been easy with having my heart broken 6 times
It's very good to meet women from other countries and date them but I think more discounts should be available to both men and women so they can feel more secure and happy with using this site

Date of experience: April 22, 2024
Martin D. FindBride Rep
12 months ago

Hello Martin M.,

Thank you for feedback! We really appreciate it.
If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance — https://help.findbride.com/hc/en-us

All the best,
Martin

New Mexico
1 review
6 helpful votes
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It's a scam
March 8, 2023

I have been on the site for a few years now, have met the 1500 credit limit for contact sharing and they always refuse by saying "not now, maybe later" and they still want to chat with you through the site.
It's a career for them, same ladies all the time. They never find a partner because they are not looking for one.

FindBride attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 6, 2023
Martin D. FindBride Rep
over a year old

Hello Mario,

I don’t know the whole picture of what happened, but maybe at that time your lady had some problems because of which she could not accept your request?

You can also clarify the reason for the refusal of the Contact Request or ask any other questions to our support team - https://findbride.zendesk.com/hc/en-us/requests/new
If you still have any questions, feel free to contact me, I will be happy to help.

All the best,
Martin

Arizona
1 review
47 helpful votes
Follow Randy N.
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Fake Site
April 8, 2020

Find Bride is a complete waste of money. You will never meet one of these girls, because they don't exist. The photos are stolen from a model's web site, and someone completely different responds to you.

I have created 3 separate fake profiles with no information in them. I received the same letters in each of them.

Don't waste your money or your time on this site.

FindBride attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 8, 2020
Martin D. FindBride Rep
over a year old

Dear Randy,

The safety of our users is our highest priority. Therefore, before we register a lady's profile on the site, we make sure that they are genuine.
In case of any suspicion, our Verification Team contacts the user and asks to update their data.

I am sorry to hear about such a misunderstanding you've faced with.
Please contact us at support@find-bride.zendesk.com, so we would be able to provide you with assistance.

All the best,
Martin

Illinois
1 review
1 helpful vote
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Satisfaction Guanteed
July 6, 2021

I was hesitant to join a site that had some restrictions on communication, but now I understand that these were put in place for protection.
I've been inundated with thousands of letters from numerous ladies that crave my attention. They all seem sincere to me, but it's so difficult to make a choice as they are all beautiful and I have to create filters to weed out the most attractive and beautiful women that are willing to meet me in my home country.

Date of experience: July 6, 2021
Martin D. FindBride Rep
over a year old

Dear Joe,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Kansas
1 review
0 helpful votes
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Super
November 16, 2021

My experience has been fun, entertaining, exciting and rewarding.
There are many beautiful woman here, which does make it difficult to zero in on ONE that will be special and fulfilling. I look forward to continuing my search to find one

Date of experience: November 16, 2021
Martin D. FindBride Rep
over a year old

Dear Kevin,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Greece
3 reviews
5 helpful votes
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I've found who I want to be with a wonderful woman. I'm hoping she'll accept me wholly. We've made great progress and it continues. My reason for this entry is to tell all you exquisite women how much I'm glad to join Find-Bride.com. There's never been a Ukrainian woman who was not beautiful! Please pray to God that my Love will work out for me as I hope and pray for all of you. Thank Find-Bride.com for my love.
Ray from US

Date of experience: August 27, 2015
Martin D. FindBride Rep
over a year old

Dear Ray,

Thank you for your feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Texas
1 review
0 helpful votes
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Great opportunity
July 8, 2021

This web site provides great opportunity to meet and chat with people from countries that may not be visited in real life. While it is understood that most on the site are in search of a life long love partner, be aware that extended time spent in chat or video can add up quickly. Use the time wisely in search for serious relations.

Date of experience: July 8, 2021
Martin D. FindBride Rep
over a year old

Dear John,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Pennsylvania
1 review
2 helpful votes
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I receive lots of letters and respond to the women who I believe that I could have a lasting relationship with.

Date of experience: July 16, 2024
Martin D. FindBride Rep
9 months ago

Hello Jacob,

Thank you for such a wonderful feedback about our service!
If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance — https://help.findbride.com/hc/en-us

All the best,
Martin

France
1 review
10 helpful votes
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Lies, empties promises and fake profiles.
September 14, 2021

I am here for almost 3 years due to the pandemic. No meeting. After getting her contact, just a weird email address. I flew to Ukraine once after agreed to our meeting! Nobody at the airport. I contacted her. She claimed she was not aware and refused to meet. I went back home on the following day. Afterwards, she wanted a gift of the site to meet, blackmail. I declined. 6 months later, new girl, agreed to meet, just few minutes before i was going to get a taxi, i checked my message. I had a feeling of something! Her grandma died during the night, need to go to Norway! She won't be her if I fly to Sweden. I cancelled my flight at the last minute! Agreed to meet two months later in France, suprise, not possible need to renew the lease! Excuses! Also, i don't count of profiles tell me they are flying to France in weeks (still waiting months later) and the one wants to know me further and further and disappeared!

Date of experience: September 7, 2021
Martin D. FindBride Rep
over a year old

Dear François,

It is not entirely clear to me why girls cannot use photos from their instagram in their profile on the site. These are their photos, they are depicted on them, therefore, this is their property, which they are free to use at their discretion.
But this is your opinion, and I respect it.

Regarding your statement about fake ladies, we approve only real people. Our moderation and verification teams are always on it.

Until the lady provides the necessary data and until the agency checks it, registering a profile on the site is impossible.
Ladies also cannot register on the site if they do not have a video in which they confirm their intentions.

If the lady did not provide documents and video, we will not register her.
Thus, we guarantee that every lady registered on the site is real.

I am sorry that something made you think of our website that way.

If it seems to you that the lady is fake, write to our support service and provide the most detailed information that will help us in our investigation (girls ID, screenshots, videos, etc.).
My colleagues will do their best to understand the situation and help you.

All the best,
Martin

GB
2 reviews
1 helpful vote
Follow Neil R.
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Inviting
March 30, 2024

Provided you treat the girls with respect and understand everyone has their own opinions and reasons for seeking a foreign partner then the many gorgeous girls on site are equally respectful and obliging in communication.

Date of experience: March 20, 2024
Martin D. FindBride Rep
over a year old

Hello Neil,

Thank you for such a great review of our service!
If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance — https://help.findbride.com/hc/en-us

All the best,
Martin

Germany
1 review
4 helpful votes
Follow Joseph G.
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I met a wonderful woman from Ukraine, and she has given me so many reasons to wake up each morning. We are currently dating and it's just a wonderful experience that will surely last for the rest of our days. Thank you for the wonderful service, without it, I would never have found her.
I have successfully been dating a woman I met on this site for 6 month now. We will see how it goes. Thank you for offering such a brilliant site.

Date of experience: October 20, 2015
Martin D. FindBride Rep
over a year old

Dear Joseph,

Thank you for your feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Washington
1 review
0 helpful votes
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Credits went to someone I didn't authorize
September 7, 2021

My experience with the website has been very pleasant of a lady's here are very respectable I'm very persistent at what they are looking for in a man or woman. And I've been very lucky to find someone that is very suitable to me and I'm looking for a future meeting and possibly marriage with her I hope everyone has the same luck I have had and thanks to find a bride for your outstanding website and everyone that works behind the scenes getting all letters transcribe it need it thank you again.
Todd

Date of experience: September 7, 2021
Martin D. FindBride Rep
over a year old

Dear Todd,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

California
1 review
2 helpful votes
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Many beautiful girls
December 25, 2022

There are many beautiful girls on this site. I like this site, it's convenient and they have a cool chat and mail system.

The only thing is that the site is quite expensive for me, so I will give it 4 stars.

But except for the price, I'm fine with it.

I'll consider giving you five stars if you give me some credits as a compliment.

Date of experience: December 23, 2022
Martin D. FindBride Rep
over a year old

Dear Bobby,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Illinois
2 reviews
9 helpful votes
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Very Limiting
May 5, 2022

I don't fully understand why you are prohibited from exchanging any sort of personal information with a woman, especially if you have been chatting and exchanging letters for a long time. While I understand your need to make a profit, I would think you made enough money off of any man who has been chatting and exchanging letters for many months with a particular woman. I believe that doing so would result in more matches leading to forever relationships, and thus many more positive stories you could use to draw more people to your website.

FindBride attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 5, 2022
Martin D. FindBride Rep
over a year old

Dear Skidown,

We strive to provide security and convenience for all members, which is why direct transfer of data is prohibited. For example, if you transfer personal data outside of the Contact Request rule, we will not be able to protect you in the event of fraud or harassment.

We have really strong anti-scam protection for our male clients, but we also want to protect our ladies from men with impure intentions so lady must be confident in a man to whom she gives her PERSONAL information. A couple must know each other well and then we can admit giving personal contacts of a lady, because they will continue a communication outside of our site and our protection.

Also, do not forget that the consent of a lady can also be a purely emotional, and not a rational act. Therefore, we conducted a survey among women, according to the results of which the 1500 credit rule was introduced. This rule helps both partners get to know each other better through communication, which gives a better chance of a successful story.

Please let me know if you have any other questions or requests. I would be glad to help.

All the best,
Martin

GB
1 review
22 helpful votes
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Rip off
November 17, 2020

Hi guys, please dont use this site, its a rip off, full of fake profiles, run by bots, the letters you receive are pre written. Do you seriously think that a 23 yo super model wants to live with a 50yo fat bloke from Bolton? There are far better sites than this to waste your money on.

Date of experience: November 17, 2020
Martin D. FindBride Rep
over a year old

Dear Mark,

All people have registered and communicate here themselves. Yes, ladies can ask the agency for help in translating letters with the help of a professional translator, but all communication on the site is done by the lady herself.
In case we find out any such activities between the agency and the ladies, severe actions are gonna be taken as we welcome only genuine communication to provide the best experience for you.

It is not for nothing that they say that true love knows no age.
In addition, the pace of life is now much faster than in our time, so psychologically ladies are growing up faster. I'm not surprised that over the past 5-7 years there have been more and more cases of women preferring mature and experienced men rather than their peers.

Please contact us to discuss all the questions you may have.

All the best,
Martin

GB
1 review
0 helpful votes
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Real love?
September 7, 2021

I've been using this site for 1year now. The girls are very respectful and kind. Only problem is that lots of beautiful girls contact you and it's difficult to select one. I'm hoping that I have truly found my soulmate, only time will tell.

Date of experience: September 7, 2021
Martin D. FindBride Rep
over a year old

Dear Dilip,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Ukraine
1 review
7 helpful votes
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A good friend of mine has recommended find-bride. Because I was so frustrated about relations in general, I decided to use this possibility and change something in my life. Registration was an instance process which took me no longer than a couple of seconds. Everything relating to communication seems rather usual and standard. The only problem that I've experienced was related to webcam connection. My cam was usually working rather normal, but when I was using this site something was wrong. Because of such a thing, I've texted the support team and they helped me at once. I haven't found my dream relation on find-bride yet, but I hope that it will occur soon. There are so many charming women and all of them are so friendly ….

Date of experience: August 13, 2020
Martin D. FindBride Rep
over a year old

Dear Peter,

Thank you for such a pleasant review about us! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Florida
2 reviews
1 helpful vote
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Set up for men to Fail
December 16, 2021

I find some women on here turn on the mans camera and spy on him if he happens to be chatting with another woman especially if she has desires for him. Which can cause a conflict between them if the man does not like his privacy being violated. I think the system needs to be changed. So a persons privacy is not violated..

Date of experience: November 16, 2021
Martin D. FindBride Rep
over a year old

Dear Michael,

When you give a girl permission to view your camera, it doesn't automatically turn off after you disconnect from the chat.
Therefore, your camera can be seen by all those girls to whom you have given permission to view your camera in the video chat.

To prevent other ladies from seeing your camera, you need to revoke the camera view permission.

Please contact us to discuss all the questions you may have.

All the best,
Martin

Arkansas
1 review
0 helpful votes
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Good variety of women
December 12, 2023

It's been very unique. Sometimes too many letters, but adding the women you like to your favorite lists enables you to get notifications when they've written you. They've updated the chat feature so it doesn't have many glitches anymore. The gift service has been good the times I've used it. Receiving a photo and a message when the lady has gotten her gift is a nice touch

Date of experience: December 12, 2023
Martin D. FindBride Rep
over a year old

Hello Scott,

Thank you for such a great review of our service!

Just a reminder that if you don't want to be notified of new Inbox emails, you can opt-out in your profile settings.
If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance - https://help.findbride.com/hc/en-us

All the best,
Martin