Sitejabber Website Reviews and Complaints
business logo of FindBride

FindBride

Overview

FindBride has a rating of 4 stars from 225 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FindBride most frequently mention beautiful women, long time and video chat. FindBride ranks 136th among International Dating sites.

This company responds to reviews on average within 7 days
How would you rate FindBride?
grey star
grey star
grey star
grey star
grey star
AARON T.
Michigan
1 review
0 helpful votes
Follow AARON T.
Unfollow AARON T.
Send Message
Share Review
Report Review

My updated goal
June 11, 2023

I have been on this site for two years. There are a lot of woman on this site that are looking for a man that are Serious in their intentions in and ready for the next chapter in their life. I have to decide and it's tougher than I thought. I have issues with the site. I get some information should not be said and is withheld or blurred but some are not questionable and disappear. I hope there is something that can be done from it from the site to correct the issue. Maybe it's a issue with Internet or connection. I.have had positive results from the women and look to continue. Moreover, I seriously hope that I find my soulmate, best friend, and bride/wife here and we meet in the future. I have high hopes on that. Just have to stay focused and be positive.

Date of experience: June 11, 2023
Martin D. FindBride Rep
over a year old

Hello Aaron!

Thank you for such a great review of our services!
If I understand you correctly, you are having some difficulty using some of them? Please contact our support team so that my colleagues can provide you with all the assistance you need - https://help.findbride.com/hc/en-us
If you need anything else, feel free to contact us.

All the best,
Martin

Chile
1 review
0 helpful votes
Follow Mario Q.
Unfollow Mario Q.
Send Message
Share Review
Report Review

Something disappointing
December 31, 2023

The truth is that there are some profiles that I believe are not true. There are also situations where it seems to me to be something suspicious. Anyway, it's a good page. It's just that there are girls who promise many things that are difficult to fulfill.

FindBride attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 7, 2023
Martin D. FindBride Rep
over a year old

Hello Mario,

I am sorry that something made you think of our website that way.

The safety of our users is our highest priority. Therefore, before we register a lady's profile on the site, we make sure that they are genuine.
In case of any suspicion, our Verification Team contacts the user and asks to update their data.

If it seems to you that someone who is not genuine contacted you, please report such site users to our support team. Provide them with the details of the case and they will initiate a rigorous investigation.

Please contact us so we can provide you with all the assistance you need — https://help.findbride.com/hc/en-us

All the best,
Martin

France
3 reviews
12 helpful votes
Follow Billy J.
Unfollow Billy J.
Send Message
Share Review
Report Review

It's a very good experience. Better than I had never Imagined. I have joined to some of dating sites before. I wasn't very luck at that time and I was told about find-bride. They have a lot of girls who are write to me. I met a beautiful lady on this website and had a really nice time with her.

Date of experience: September 7, 2015
Martin D. FindBride Rep
over a year old

Dear Billy,

Thank you for your feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Canada
1 review
25 helpful votes
Follow Stefan J.
Unfollow Stefan J.
Send Message
Share Review
Report Review

100% scam!
December 13, 2015

I already know it is 100% scam as anastasiadate and UaDreams and more. If I wrote all that I know about these sites you would fall down dead! Becuse I have evidence and experienced everything myself. And I promise you it was an expensive lesson before I knew it all...$ 24.500 in 5 months it costed me and still single..

FindBride attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 13, 2015
Martin D. FindBride Rep
over a year old

Dear Stefan,

I am sorry that something made you think of our website that way.
Communication on our website indeed involves making purchases to get credits to use the services. But every credit spent on our site is used to support all of the departments that ensure you have a safe and enjoyable time on our site while being able to build a relationship with a special member.

Please contact us at support@find-bride.zendesk.com, so we would be able to provide you with assistance.

All the best,
Martin

New York
1 review
0 helpful votes
Follow klaiden V.
Unfollow klaiden V.
Send Message
Share Review
Report Review

Ladies have serious wishes
July 5, 2021

I talked with many girls here and was surprised that they are real personalities who have serious plans to start a family. They have a hobbby, work, strive to develop and such communication is not a waste of time.

Date of experience: July 5, 2021
Martin D. FindBride Rep
over a year old

Dear Klaiden,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Kazakhstan
1 review
0 helpful votes
Follow Bro k.
Unfollow Bro k.
Send Message
Share Review
Report Review

A++
March 22, 2017

I noticed, there are days when a huge flow of people writing you, and days when there is noone to communicate with. And in the first case, unfortunately, I didnt have time to answer all at once. Hope, it didnt upset anyone.

Date of experience: March 22, 2017
Martin D. FindBride Rep
over a year old

Dear Bro,

Thank you for your feedback! We really appreciate it.

If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Ukraine
1 review
8 helpful votes
Follow Nicole R.
Unfollow Nicole R.
Send Message
Share Review
Report Review

Great!
March 29, 2018

The very first person I met off at this website was a who they portrayed themselves to be online and was even better in person than they appeared online. I am looking forward to getting to know her even better.

Date of experience: March 28, 2018
Martin D. FindBride Rep
over a year old

Dear Nicole,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Turkey
1 review
34 helpful votes
Follow Alex D.
Unfollow Alex D.
Send Message
Share Review
Report Review

VERY important! This website is now charging $750 for the real world contact of the lady, per lady. Did you know that? 1500 credits min. To spend, and it is 2 credits per 1$. 1500/2=750. Why don't you send a message to their customer service, and verify? You will see that it is true. You need to spend this much on the lady you're interested, to be able to make the request for her contact. Request contact button is not going to be active, unless you spend this much, on one lady, that lady. And, you need to spend more to get the actual email request to be executed, in addition to that. As of today, this website is not a dating website, it is a place where you will spend a lot of money to talk to -pictures- of women. This website is dead, and finished unless they change this ridiculous policy.

FindBride attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 30, 2020
Martin D. FindBride Rep
over a year old

Dear Alex,

We strive to provide security and convenience for all members, which is why direct transfer of data is prohibited. For example, if you transfer personal data outside of the Contact Request rules, we will not be able to protect you in the event of fraud or harassment.

Also, do not forget that the consent of a lady can also be a purely emotional, and not a rational act. Therefore, we conducted a survey among women, according to the results of which the 1500 credit rule was introduced. This rule helps both partners get to know each other better through communication, which gives a better chance of a successful story.

Please let me know if you have any other questions or requests. I would be glad to help.

All the best,
Martin

Latvia
1 review
0 helpful votes
Follow daniel S.
Unfollow daniel S.
Send Message
Share Review
Report Review

It is easy to use
March 22, 2017

In real life, I have never had such situation when there is not enough time to answer all pretties, so you need to choose the most suitable between all the beauties. Of course, I dont want to offend anyone, but at same time have no free hours to answer all.

Date of experience: March 22, 2017
Martin D. FindBride Rep
over a year old

Dear Daniel,

Thank you for your feedback! We really appreciate it.

If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Netherlands
1 review
20 helpful votes
Follow Gert Z.
Unfollow Gert Z.
Send Message
Share Review
Report Review

All golddiggers
December 19, 2021

I tried to date with 2 women seriously and one started to beg for money (and not small amounts!) and the other wouldn't talk outside the site when i reached the 1500 credits to get contact details. People don't believe the girls on find bride are there for love, they are just there for earning money with the credits or trie to seduce you to send them big amounts of money, because the always has problems, with court, ex, illnes or whatever. Be warned for this.

FindBride attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 19, 2021
Martin D. FindBride Rep
over a year old

Dear Gert,

I am sincerely sorry to hear that this happened.

We closely monitor for any inappropriate behavior to ensure nobody is using our international dating platform to make a profit. We intend that every member using our services does so having a genuine and sincere interest in finding their match.
You can be sure that, in the event we discover any inappropriate behavior by any member, we will take the strictest measures in order to avoid reoccurring incidents.

We would like to understand this situation in more detail, and would be glad if you provided us with all possible information about what happened (screenshots, videos, girl ID) in order to investigate.

Please send the above information to our support team so that we can provide you with all the assistance you need - support@find-bride.zendesk.com

All the best,
Martin

Indiana
1 review
0 helpful votes
Follow John I.
Unfollow John I.
Send Message
Share Review
Report Review

Honest, legit and very upfront site.
May 31, 2023

When I first found the site, I had my doubts. But since I have been using it, I have found the best person for me. This site is totally worth it. I never thought that I would ever find someone online.

Date of experience: May 31, 2023
Martin D. FindBride Rep
over a year old

Dear John!

Thank you for such a great review of our service!
If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance.

All the best,
Martin

Texas
1 review
9 helpful votes
Follow Nick M.
Unfollow Nick M.
Send Message
Share Review
Report Review

The support service really works
July 1, 2021

I've read a lot of opinions when the support team ignores user complaints. Here I decided to check the work of this service and I am satisfied.It works quickly and answers any questions very quickly. I received a detailed answer to my question. I also wrote about a problem with my profile (some of the data disappeared). I also got the answer that the company was reloading the database, then the problem was fixed and the data was in order.

Date of experience: July 1, 2021
Martin D. FindBride Rep
over a year old

Dear Nick,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Australia
1 review
3 helpful votes
Follow Rohan N.
Unfollow Rohan N.
Send Message
Share Review
Report Review

Meh.
July 7, 2021

There is not really much to say. You go on, you speak to the people you want to speak to, all the others try to get your attention. The fact you have to pay is very down putting and for some like myself very limiting.

Date of experience: July 6, 2021
Martin D. FindBride Rep
over a year old

Dear Rohan,

Communication on our website indeed involves making purchases to get credits to use the services. But every credit spent on our site is used to support all of the departments that ensure you have a safe and enjoyable time on our site while being able to build a relationship with a special member.

Please let me know if you have any other questions or requests. I would be glad to help.

All the best,
Martin

GB
1 review
0 helpful votes
Follow Ray T.
Unfollow Ray T.
Send Message
Share Review
Report Review

My Experience on this site
April 5, 2022

I have had some great times on the site, met some amazing people. I believe I have found the woman of my dreams but due to the war we cannot meet at the moment. We have a very good rapore and talk every night including video.

Date of experience: April 5, 2022
Martin D. FindBride Rep
over a year old

Dear Ray,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

Canada
2 reviews
10 helpful votes
Follow Ron L.
Unfollow Ron L.
Send Message
Share Review
Report Review

I agree with what Charlie wrote. There are some women just looking to make money from writing to men. One being PassionateKseniya. She sent the exact same message to both Charlie and I. When confronted with this fact she adamantly denies it. Scam, scam and scam.

FindBride attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 9, 2016
Martin D. FindBride Rep
over a year old

Dear Ron,

Thank you for your feedback.
I am sorry to hear about such a misunderstanding you've faced with.
Please contact us at support@find-bride.zendesk.com, so we would be able to provide you with assistance.

All the best,
Martin

New Jersey
1 review
9 helpful votes
Follow David N.
Unfollow David N.
Send Message
Share Review
Report Review

Few minuses cover pluses
July 5, 2021

I like this site, it's very easy to communicate and navigation is simple. It's easy to find the tools you need but I love video chats. Had problems loading videos, it freezes and slows down. I wrote a complaint and theypromised to solve this unpleasant mistake.

Date of experience: July 1, 2021
Martin D. FindBride Rep
over a year old

Dear David,

Thanks for your feedback! I contacted the technical team and we fixed the video chat problems in a short time. I sincerely apologize for the inconvenience caused and hope that you will continue to use our site.
If you have any questions, do not hesitate to contact us in support. We will do our best to help you!

Utah
1 review
0 helpful votes
Follow Kent I.
Unfollow Kent I.
Send Message
Share Review
Report Review

Finding love again!
September 8, 2021

My experience hasn't been a easy one. I have been to Dnipropetrovsk twice now and haven't had good luck. I think from my experiences, I'm now looking for a older more mature thats more serious about finding long lasting love. I haven't given up and will be flying to Kiev in October to hopefully have a better experience with a older mature woman.

Date of experience: September 8, 2021
Martin D. FindBride Rep
over a year old

Dear Kent,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Katrin

Utah
1 review
4 helpful votes
Follow Brian F.
Unfollow Brian F.
Send Message
Share Review
Report Review

Some things lost, some confusion, some bots
July 7, 2021

I don't like getting chat requests from different women who've worded their messages word for word the same. It's also happened in emails. That tells me that many women are bots... fake.
I'm told that I can get on the site without showing up as being online, but I've not had it explained just how that's accomplished. I don't understand all the interest in me, I'm just a man like any other, and I'm grateful and humbled, but it's too much sometimes. I'd like to be on the site without getting inundated by messages and chat requests.
I'd like it if texts from chat weren't discarded. I'd like being able to refer to some exchanges in order to maintain some continuity in follow-up texts.

Date of experience: July 6, 2021
Martin D. FindBride Rep
over a year old

Dear Brian,

As members' safety is our highest priority we check the profiles of the users to make sure that they are genuine. In case of any suspicion, the user can be contacted by the verification team and asked to confirm the ID. If you think that you were contacted by someone not genuine please report such a member to support.

Do not forget to attach supporting information to your request (lady ID, screenshots) so that our specialists can immediately begin to investigate what happened.

There really is a feature of the invisible mode for the profile. Please contact our support service about this, they will help you and explain everything how it works.

All the best,
Martin

Texas
1 review
0 helpful votes
Follow Bev I.
Unfollow Bev I.
Send Message
Share Review
Report Review

No complaints
July 30, 2021

I do not like to write reviews (but I do it very rarely). I liked this site and did not find any minor flaws. Everything is very simple and convenient. The girls are REAL and want to chat. I did not see any freezes of the site and I had no problems with logging into my account. If you are looking at chats (this is normal), there are many functions and emoticons. I can edit video and communicate via video chat. Most of the girls are modest and enthusiastic, they love videos to get to know their partner better.

Date of experience: July 30, 2021
Martin D. FindBride Rep
over a year old

Dear Bev,

Thank you for feedback! We really appreciate it.
If you need anything, do not hesitate to contact us, we will be happy to help you.

All the best,
Martin

GB
1 review
21 helpful votes
Follow Paul h.
Unfollow Paul h.
Send Message
Share Review
Report Review

Another poor russian, ukrainnian dating site, find-brides, romance compass, anastasis, dream marriage & toplop are fake sites, with lots of fake profiles shared or bought by people & put on the sites for scamming money, lots of people with profiles on these sites are paid a percentage of each letter, phone calls & video chats so you conned by the companies saying they have anti scam policies, when they don't compare every profile submitted to them with all the other russian, ukrainnian dating sites so check all the sites for free before paying any money, it will save you a fortune & may help these companies but I doubt it, how many 20 to 35 yr old women with model looks would go out with a 40 to 60 yr old average person?. Reality = None.

FindBride attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 3, 2015
Martin D. FindBride Rep
over a year old

Dear Paul,

The ladies receive communication and attention, but not the money. In case we find out any such activities between the agency and the ladies, severe actions are gonna be taken as we welcome only genuine communication to provide the best experience for you.

Please contact us to discuss all the questions you may have.

All the best,
Martin