Fidelity

Fidelity brokerage is without fidelity! Listen up, people. I understand that every interaction with any big or small organization is different. What I can tell you is that Fidelity is the most ridiculously broke brokerage operating without any regard for treating people the right way (and getting away with it) and atrociously the worst financial management company ever. The organization's employees at all levels of the brokerage do not give a damn about the customer, but they're there for no other reason than reshuffling paperwork and getting paid. I've never seen such incompetent and careless management in the history of brokerages. Please, prospective customers, stay clear, and you will save yourself from the heartaches you will face in the future, which is the only guarantee you would get from FIDELITY operating without it.

Everyone using them is a victim just that they don't know it yet knew it early enough and did the needful really crazy happenings going on here if you know you know thankfully broke free of the shackles help from title to get what was most lost back

Sometimes last month I was defrauded by fidelity.com of about $10 thousand dollars, this money was meant to be invested to get a higher pay. However I never got any pay and not even a refund instead I'm constantly been lied to and promised dates that eventually get changed every time. Along the line I came across litigateondemand they put me right back on track and legally got back all my money from fidelity, they are the best at what they do and I am impressed

I am sending this message to report unfair treatment. Just a few days ago I was receiving commendations and reassurance from Fidelity for being proactive and reporting a scam from a job offer and Fidelity seemed on my side. Now as of today, checking my account and talking to agents, I find that my accounts have been closed without notice and that is the so-called "right of Fidelity" without explanation. I fight it despicable for someone who was a victim to continue to be further subjected to complications from someone who was supposed to be fighting on their side. I was nothing but honest and called Fidelity as soon as I thought there was an issue. I took measures to safeguard my account and Fidelity as I moved through the process and testing the waters with this job.

So how is it, that I am the one who ends up punished? And then told that I can only appeal for a POTENTIAL restoration after 16 and POSSIBLY have access to my funds? That I don't even have the right to contest immediately? It is around the holiday season and I deposited a check that I am waiting for to clear.

I was also in the process of rolling over my IRA from my previous job, but now that this has happened, I don't even want to have ties to this bank anymore.

I have been a customer of Fidelity for many years. They have not been able to set up their system, so that it will take the phone number of my country (11 digits including country code), which in general had not been a major issue besides not being able to set 2FA.
Since yesterday, their system would not let me log in, unless I re-verified myself, which I did today in the morning. Spent almost 20 minutes on the phone. I tried to log in again this afternoon, and, again, the system would not let me log in. System said to verify myself again. Spoke with another representative. She said that from now on, I HAVE TO CALL THEM EACH TIME I want to log in, to get a security code. THIS IS RIDICULOUS.
As a non-resident alien, it is not easy or convenient to switch/and or open new accounts in the USA. That is the only reason I still have my account with them. Fidelity %$^*%%&%&%.
There is NO charge from my cellphone operator for the 800 calls (overseas call), but I still have to spend between 3 and 4 minutes everytime I need to get a security code to log in. ANOYING...

Fidelity Investments is a sham operation. They choose to close any account they deem not worth their time because that account is not making them "enough money", and they will not notify you at all before closing the account. If you have money left sitting in that account, when they close it without telling you that money is gone and you cannot ever get it back. Every single human should stay as far away from Fidelity as possible. I was able to get most of my money after I filed a claim with wellnessreclaim.com and I got my money back within some days..

I went to buy a cheap stock like others I've done previously. I got hit with an extra $50 charge on a.49 stock. They said it was a foreign charge and that it told me before purchase. It didn't say anything different than what I've read a bunch of other times.
Even if it wasn't going to them,they enabled it.
I've used fidelity for a while, but now I don't trust it.

Customer Service representatives are not trained properly. They do not understand the problem and do not know their own systems to provide solutions that work. They do not give ticket number for each problem so at the end of the call you leave without a fix and no idea of is/when the problem will be solved They fail to return calls. The management is aware of many issues but is ineffective is setting higher standards and meeting them. Very bad experiences

Want to be lied to? Then Fidelity is right for you!I have not gone a single month without a problem with my account. I am lied to constantly. They make excuses about everything. Say they can't fix the issue then just leave the account broken! Real professional. I only recommend Fidelity to people I don't like.

Fidelity has very poor investment options. I submitted a request to move my funds to a money market account on December 22nd. The Fidelity rep did not move the funds as requested. Their reps are very unreliable & unethical. I will never do any business with them ever again.

For many years, I'd contact my Financial Advisor at Fidelity every 3-6 months to discuss or tweak my portfolio. For the last 2 years he no longer receives my voicemails to schedule. Customer service has to send him a message which he eventually gets. He's confirmed I have the correct number. Gave me the number of his assistant. That worked once. Then no calls back. Same with emails. Online scheduling allows me to see his schedule, but not make an appointment. Customer service not interested. Tech support said many problems with tablets, try phone or computer. Same deal on computer. Phone worse…Fidelity site rejected my name and DOB! Advisor and fund performance are quite good, but inability to reach people and get help is appalling.

In a regrettable turn of events, I found myself duped by this broker, losing a substantial $40,000 investment. Despite my desperate search for assistance. After filing a case with the MULDELL staff, I was able to get my withdrawal and avoid having my money and profit embezzled. You can give them a Try and Never regret.

I've had a fidelity account over 20 years. Pros, fidelity is a trustworthy company, customer service is top notch w/ excellent agents. Fees are reasonable and not hidden. That Earns them the second star. Cons Unfortunately I do all my banking from my phone. In the last six months Fidelity's app has failed miserably fingerprint no longer works or is erratic. I no longer use the app. Logging on to their website from my phone is cumbersome. The website is very outdated for Android phone format. It seems their technology is stuck on Windows 98. Which is adequate for desktop users. Hopefully they will modernize this antiquated system, patience is running thin. In-depth research some investing CD's and rollover activities are limited without speaking to an agent.

This past week, when the market was recovering a bit, I noticed everything I bought was dog doo soon after purchase. Are they using our information for their hedge fund? Take your personal account somewhere else, the customer service isn't worth your hard earned money.

You can call them anytime. They make things convenient and have an old school approach to customer service. Only thing wrong with them is their UI on their web, mobile app would be dated 10 years ago. Their active trader program on Mac is some emulated layer on a wine server or something: functional but slow as molasses. They'd make a killing if they embraced normal modern standards.

After 2 weeks of giving them the correct banking information and paying well over 20% in penalties, my deposit has been rejected 4 times because they've purposely entered the account as a checking instead of a savings. Even put them on the phone with a banker directly. Now they've forced a mail in that can take a month or more for me to receive. OH yea, that's costing 25 more bucks. Thank you for absolutely nothing.

I opened an account at Fidelity after years of bad experience at Charles Schwab. This company is just as bad. I have been on the phone for 1 hour, mostly on hold, trying to get a simple question answered. Nobody knows anything; any question you ask, they say "let me put you on hold for a brief second." Of course it's not a second, nor is it brief. And when I finally did get a person who knew something about the problem I was having, he was unable to solve it. If you open an account here, you're on your own with the website. Forget about customer support.

I waited on a phone call for an hour and they said that nothing could be done at the time. Note that this company is the one one of the few trading platforms I have. It is by far, the slowest and the rudest customer service I've experienced. The guy I was talking to let out a deep sigh when I was talking to him. It's not my problem that you signed up for the job, but don't lash it out to customers. If my company didn't choose fidelity as its Roth IRA platform, I would've transferred long ago. Better to stick with TD Ameritrade than this site.