The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
Your original advertising hook implies that reducing mortgage payments is a government program, which it is not. I attempted lowering my house payment through interest reduction a little more than a year ago, and neither Loan Depot nor Rocket Morgage could offer or provide any worthwhile product.
I thought it would give an estimate without having to talk to people or receive phone calls but apparently by filling out the info and them saying we do not spam they immediately sent all these different lenders my information… go figure. Now would you kindly take your lies and leave me alone fetcharate.
Was pretty easy it's not a guarantee by far you have to refinance in order to get money rates are up from before I'm at 3.6 already so I can't see how anything is free it's for people with alot of debt.
Seems easier to find help this way but when we actually apply we get no where. We purchased a supposedly well maintained home nearly 4 years ago only to end up out of savings and maxed out on credit cards due to very poor maintenance of this home. The former owners did shoddy work and we've paid for all of the repairs. Our final steps needed are to have a 20 x 40 foot outdoor pool excavated and a new AC/Furnace Unit installed. At that point our home should appraise for about 275,000. Or more.
I would rather have my quotes sent to me via email or having more information before everyone under the sun starts blowing up my phone. Nothing more irritating than just wanting info and instead you get phone calls all day long tht you didn't ask for
I did not receive information or an estimated dollar amount on potential mortgage payment savings. Instead, I got three lender links and mysterious, but obvious sales call afterwards. I could have googled that crap and made calls myself, had I known that Fetharate would only provide this extremely small amount of guidance or information. I was curious, but no further steps will be taken since your ad is not transparently honest. Have a great day and please lose my information. Thanks in advance.
There was a come on advertisment for fetcharate that indicates one thing. It is nothing but directing customers to mortgage companies or other entities that have higher interest rates. This is just a reaction to more creative financing opportunities for people like me with considerable equity in their homes.
In have requested three $10 credit cards for the last two years and never once recieced one! You all are nothing but frauds! I do not think it is prudent to ask again and wait until it never arrives! This is a total sham!
Obnoxious is the word that comes to mind I hasn't even been 2 minutes and already have had 5 calls
Makes me feel low self esteem and doesn't take into account that in March 2020 I had emergency open heart surgery quadruple artery bypass and hospitalized for 7 1/2 months without a phone and then unable to work for 1 year. Also lost my courier service due to Covid and my salary.
Too many phone calls the minute I clicked the results button. It's a real shame that in situations like this the general public is very put off by the immediate " hounding" from telemarketers trying to get a jump on landing a new customer. If these companies could just provide people with the information, let them QUIETLY review the data from 3 or so companies in the privacy of their own home and then let us choose who we would like to continue the conversation with. Pushy sales is just that-Pushy. And people don't like it, ever. I will keep looking for a lender on my own because of these very tactics.
You always advertise all this too good to be true info and you come across as being able to help anyone so when I select major credit issues there's no lender out there that meets the criteria in helping what you call " poor credit barrowers, and that is misleading. Not everyone is a reflection of their credit report.
Flase information, Website says no email and phone number required. Finally you share the information of other private mortgage lenders. I request and recommend not to waste your time and effort. This is a fraudulent company.
I don't have any complaints other than your speaker talks too fast and the words run together. Jokingly I told him people in Ky listen slow. He was fine. Sounds like this is something I will be interested in. I'm not promising for sure. I have other choices. Thank you. OFELIA
Bait and switch tactics, Do not release my info to any one, My phone has already gone off 3 times in five minutes. Might be worth it if it showed rates and not more advertising and to call them. Importunely I will have tons of unwanted solicitors calling me now and More crap emails. Thanks for the pain your site has created.
No where did it state that by filling out this information did it say lenders will contact me. I don't want them to contact me. I will spam their email and I luckily put in a fake phone number. The internet is just ridiculous now. I wanted to see rates for my area. Not talk or get emails from anyone. Shame on you fetcharate. I will be sharing this with my thousands of followers.
Fetcharate does not actually offer any rates. It funnels you through an information chain not specific to VA, and at the end gives a pile of possible lenders with possible rates. It is useless. I can do that on my own.
I can not deal with this right now, it is 3:54AM here and I just happen to be awake and picked up my phone and saw your ad. Can they call me tomorrow. I am a very young 89 years old, live alone, do my shopping drive wherever I want, take care of myself
It doesn't say if we qualify for the government program. Just lists lenders which I can Google or research myself. Feels a little like false advertising or a scam to get my info. I dread all the new spam calls and texts I will know receive. I tried to give 2 stars but it wouldn't let me!
Where is the $ amnt qualified for that was said would be shown after going thru your?'s? Said nothing about 'getting called' or having to wait for calls. Don't want calls, wanted info promised first, then decide IF I chose to call about possible loan.