FastTech

They took my damn money and even though i canceled my order, never refunded me. No coupon, no credit, no money back. Their phone number is a New York number but they are located in Hongkong? I tried calling and the number is out of service. I tried contacting them but no responce. This website is a FRAUD. A few of my friends ordered some things and three months later still havent reiceved anything. This website is TRASH please take it down dont order from it.

Don't order because you will not get anything. SCAM They fail to ship blame the shipping company USPS insist that you pay through PayPal and then they say they don't have half of your order, (backorder) then cancel your order after they tell you it was shipped? Never heard so much BS in my life... I just received another notice that they cancelled the back order. Good luck getting your money back from PayPal another bunch of crooks there. Sending in a BBB complaint on them here in the US.

There was 4 watches order and 2 is not working after few email and tech support report. I have to prove the defective on product. Horrible customer service and no Quality Check before send out. Also, package for mail not safety. There is 1 year warranty but you have to send a lot email with no ending and respond for warranty. Suppose, Fasttech need to respond and pay for the cost!
Don't order from FASTTECH.COM DON'T ORDER, DON'T ORDER

I ordered first time vapor stuff at Fasttech. And I think there are other stores that are much quicker in delivery. It took a Long time until items were shipped out, then they split shipment, and a longer time until they arrived but the Clearomizer clones I ordered did what it is made for... Clouds. During the time one order(shipment1) from Fasttech arrived 4 others from similar onlineshops arrived. At the Moment I´m waiting for an order(shipment2) from 25. 1. 17 In the future I will order at some other Shops because it takes too Long till the items arrive. But the products are working...

It is the 3rd time I ordered vaping stuff at FT.
They have a lot of stuff at a great price.
If they would ship the ordered stuff faster, I would rate 5 points.
Shipping to Germany is about two - or three weeks and about one extra week for preparing to ship

I have been ordering from this company for 2 years now didn't have any problems until about a year ago and now it seems like every time I order something they get part or most the order wrong this last time I ordered 10 bags of cotton they sent one of the correct brand and 9 of the incorrect brand I also ordered nichrome wire and they sent me nickel and is now trying to tell me the de package changed and they sent what I ordered I looked at my order sheet it does specify nichrome and I looked at the why are they sent me and it clearly specifies it is nickel these people need to get their crap straight this is freaking ridiculous. Don't ever order from these people their waste of money and if they get your order wrong they keep your money until you too bad basically.

This is such a bull$#*! website, it takes a month to ship the product after making payment (btw they are super quick in getting your money from you), after shipping it takes 2.5 months for the product to arrive. To make matter worst the products are defective so you have to send it back and get replacement so another 3 months ( iknow you will be laughing by know) SO to sum it up it takes o6 months to just get a single product. SCAM, RIPOFF

Ordered two of the same vaporizers from their website. They took 3 months to arrive which is ridiculous. When they finally arrived, they were BOTH defective, they would shut themselves off before they could get heat up at all. I asked FastTech (what a joke!) for my money back as still within 45 days of delivery. They told me they can't refund money if items have been used at all. How am I supposed to know they don't work without trying them first? I don't want replacements as i now know these things are clearly cheap junk and i have to pay for return shipping upfront which they say they will reimburse eventually, but I don't trust them. What are the odds that TWO vaporizers they sent me have the exact same defect? There must be thousands more with the same issue which this company is aware of and knowingly sends defective product to paying customers. Shocking! Avoid this company, FastTech or Cloud Commerce Systems LTD as they are also known at all costs. Such a hassle and dissatisfaction.

This is a SCAM! They send things directly from China in the cheapest packaging possible and do not send the electrical adapters that are included with like products to US customers to be able to use with our standard outlets. When i contacted them, it took a period of over a week just to get an "according to the description its not included" bull$#*! when clearly they are sending European adapters to the US. i bought from them the Dingling RF-608 Hair Trimmer from them with no adapter and bought the Dingling RF-609 on Ebay(!) which included the adapter. DO NOT WASTE YOUR TIME OR MONEY WITH THESE CROOKS! As you can see in the picture there is a designated place for the adapter but instead there was a cheap set of nail clippers included unrelated to doing hair. I am seething over their completely disinterest and total lack of service. WILL NOT BE BACK.

Only order 1 item per order - multiple item shipments are often held for weeks or months due to 1 item being out of stock. They will not send a notice when this happens, they just wait for you to figure it out. Check the website often for updates on your order. The "ETA" they give you is in no means set in stone - it can and will be extended several times.

Track your "cancellations" - if you cancel an order or part of an order they will not always send you a refund. It is up to you to make sure you get your money back.

Don't bother with tech questions - I've asked several questions about products and had to send repeated reminders for weeks only to get an answer that really has nothing to do with the original question.

Check your items closely when they arrive - I have had very few items that did not work, but several wrong items sent. The back and forth to rectify the situation is ridiculous, and the first suggestion they offer is just to credit you the difference between the item ordered and the item sent. However if I can't use the item they sent why would I want to pay for it?

These are just of the few things I've learned. Granted, they have many good prices, but the money saved may or may not be worth the hassle to you. Some items I have ONLY found here, so I keep previous experiences in mind. I also NEVER order something I really need from Fasttech.