FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,066

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,052
shipping
245
quality
12,369
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139,197 reviews

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Washington
1 review
0 helpful votes
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My Calamondin is dying
April 21, 2021

I bought Calamondin tree. When I got it, it was not in the most healthy state. But I still waited for a month. I potted it with the rocket fertilizer on a bigger pot. Unfortunately, it's still not healthy and the leaves are slowly drying and falling. I thought i can wait longer to make it healthier but I believe it was not happy during delivery.

Date of experience: April 17, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer some assistance!

Florida
1 review
0 helpful votes
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Making my yard look like Florida.
April 17, 2021

A little slow on shipping but it got here and was great

Date of experience: April 17, 2021
Iowa
1 review
0 helpful votes
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Excited!
April 17, 2021

I just received the tree. Looks great! I'm excited to watch it grow.

Date of experience: April 17, 2021
New York
1 review
0 helpful votes
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Never got the package
May 17, 2021

Very poorly service wil not buy again there they just made poor excuses

Date of experience: April 17, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so very sorry to hear that your address was not being found in our system. If there is anything further we can do to help, please do not hesitate to make us aware.

Georgia
1 review
0 helpful votes
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Delivery
April 17, 2021

They were either late or didn't come. The ones I got are growing well.

Date of experience: April 17, 2021
California
1 review
0 helpful votes
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Very happy with this purchase
April 17, 2021

The tree showed up very healthy and the packaging was great. I would highly recommend FastGrowingTrees.

Date of experience: April 17, 2021
West Virginia
1 review
0 helpful votes
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Trees arrived mangled
April 20, 2021

Boxes had been cut in half and taped together. Trees were sticking out the top of the box. One tree had no leaves or buds on it anymore, the other had a couple left. Both had split branches and branches broken clean off.

Date of experience: April 17, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience! We are confident that this has been resolved but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!

Missouri
1 review
0 helpful votes
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The container of plant food I ordered had ripped and was leaking everywhere. The small tree branches were broken off and looked bedraggled. The plant in its container had cracked and dirt was spilling everywhere and plant was helter skelter. Very disappointed.

Date of experience: April 17, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience! We are confident that this has been resolved but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!

Colorado
3 reviews
1 helpful vote
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Beautiful!
April 17, 2021

The trees from here are beautiful! Tall and green some with flowers

Date of experience: April 17, 2021
Georgia
1 review
0 helpful votes
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Beautiful ginko tree
April 17, 2021

The tree is absolutely beautiful. I was worried when the box arrived because the UPS driver did not read the large instructions to place the box on a certain side. He placed it standing up, leaning against my house instead. Thank goodness the tree was not upside down or it would have been broken.
Overall it was a good experience. The tree is already thriving due to the root starter and soil mix that I had also purchased. Thank you!

Date of experience: April 17, 2021
Louisiana
1 review
0 helpful votes
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Mission Fig
April 17, 2021

My new mission fig tree arrived safely and in a few days.
Its healthy and thriving.
The only problem I had is that Fedex Ground left the package outside my house
On my front steps. Anyone who lives in a city can tell you that is not a good idea.
Fortunately, a porch pirate did not get my tree!
Fast Growing Trees should insist that Fedex Ground Couriers do not leave packages
In unsecured places.

Date of experience: April 17, 2021
Pennsylvania
1 review
0 helpful votes
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Recommend
April 17, 2021

Camellia arrived in excellent condition and at expected time.

Date of experience: April 17, 2021
Kentucky
1 review
0 helpful votes
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Buy from here again and again!
April 17, 2021

I've ordered more than 20 trees from fast growing trees and they have always been Exactly as described. I did have an instance where FedEx dropped the ball and had them for five days so I contacted FGT and they immediately replace them. I will always do business here

Date of experience: April 17, 2021
Florida
2 reviews
0 helpful votes
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Talked to you the day plants arrived, about their condition. I was asked to give them a chance to recover, I was in contact again a few weeks later stating a couple looked like they would make it, others were in doubt. Talked to someone two days ago and again sent pictures. One is going to be fine one has a strong possibility of making, it another has an outside chance and the rest look like they have no chance. What upsets me most is. I started using your company, within the last 6 months and had been extremely happy with the plants I received, they arrived healthy and are thriving, that is why I chose to to spend the extra money and order plants from you this spring. However, if I had known that I would be require to try to nurse sick plants back to health, I would have gone to the markdowns at Lows or Home Depot, and paid far less, for a plant that might not live.

Date of experience: April 17, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so so very sorry to hear the struggles you have had with this order and we are reaching out privately to assist you further.

Texas
1 review
0 helpful votes
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Trash
April 20, 2021

Received a completely destroyed pink lady tree and over 3 weeks later i am still waiting on the replacement.

Date of experience: April 17, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

Maine
1 review
0 helpful votes
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Excellent choice and service
April 17, 2021

I appreciate the great choice of plants available and the great delivery service. Highly recommend!

Date of experience: April 17, 2021
Missouri
1 review
0 helpful votes
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We ordered 2 trees and 4 potted plants. They were all shipped together and moved around a lot during shipping. The buds on the trees were broken off and quite a few branches broken from the azaleas. I would not recommend ordering trees and potted plants at the same time.

Date of experience: April 17, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further!

New York
1 review
0 helpful votes
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Happiness
April 17, 2021

9 out of 10 bamboo arrived safely.
The one broken will be exchanged immediately.

Date of experience: April 17, 2021
Ohio
1 review
0 helpful votes
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A little bit of a let-down
April 19, 2021

I was so excited for my plant to arrive, but the experience was not great. First, when I place my order, it said that it would be shipped on 04/04/21. When I didn't get a shipping notification, I checked the website and suddenly changed the estimated ship date to 04/21/21. I had to contact customer service and it ended up shipping out at the end of the week. Nobody could tell me why the website was wrong or why my item didn't ship on 04/04/21.
When I finally got my item, it was a bit of a let down. My plant was tiny and sparse! I was expecting a much fuller bush. Plus some of the leaves had holes in them and there seems to be sprayed with something that makes the leaves white and filmy looking.
Adding up the entire experience, I just was disappointed with everything and won't be recommending this site or product. Also, when I bought my item, they were listed $10 cheaper. While I was waiting for my plant to arrive, the site did raise the price of this item, so beware of prices fluctuating when you order.

Date of experience: April 17, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so very sorry to hear this and are reaching out privately to assist you further!

Ohio
1 review
0 helpful votes
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Place to go
April 17, 2021

Very high quality plants. I received over 30 plants and all were very healthy plants.

Date of experience: April 17, 2021