FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,090

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,050
shipping
245
quality
12,369
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New York
2 reviews
0 helpful votes
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I'm currently still waiting for my order. I never received my trees or communication around where they are still waiting. Terrible experience. I'm shocked to be hearing anything from the company in the way of a review!

Date of experience: April 21, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further!

Georgia
2 reviews
0 helpful votes
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Good products and fast service
April 21, 2021

Some of the plants I ordered have come in great shape and have made the transition into the ground with ease. Other plants, I am assuming due to high demand, have not yet arrived. I used this company last year, had good results and it looks as though I'll repeat the experience this year once again.

Date of experience: April 21, 2021
Indiana
2 reviews
0 helpful votes
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Great products
April 21, 2021

My first time ordering live plants online, so I was a little hesitant. I ordered just one Royal Purple Smoke tree. It arrived in less than a week, and was well packaged and in great shape, so I went ahead and ordered two more. The next two arrived just as quickly and also perfect. The leaves already began opening up within days and I am thrilled to get them planted this weekend. Highly recommended!

Date of experience: April 21, 2021
Florida
1 review
0 helpful votes
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Wonderful experience!
April 21, 2021

Fast shipping, arrived in excellent condition. Exceeded my expectations. My plants were larger than I expected and were absolutely beautiful. Couldn't have gotten anything nicer anywhere! Am a customer for life!

Date of experience: April 21, 2021
Texas
2 reviews
0 helpful votes
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Texas freeze stops distributed
April 22, 2021

Avocados died in freeze and can't be replace this year! No bigger citrus trees available either! There should have been precautions taken!

Date of experience: April 21, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further!

Texas
2 reviews
0 helpful votes
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I ordered two Blueberry bushes. Both died quickly. They didn't look healthy upon arrival.
I contacted customer support and they took care of it. Sending me two new bushes. Customer service was kind and quick. You can't ask for much more than that.

Date of experience: April 21, 2021
New York
1 review
0 helpful votes
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Great product
April 21, 2021

We purchased 2 Gardenia trees. They were in great shape, well packaged and are growing well!

Date of experience: April 21, 2021
Ohio
1 review
0 helpful votes
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Healthy Tree
April 21, 2021

The tree was large and in great condition. It arrived quickly and was well packaged.

Date of experience: April 21, 2021
Kansas
1 review
0 helpful votes
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3 weeks and nothing!
April 22, 2021

It's been over 3 weeks and only received 1/2 my order, still waiting on a $90 blueberry tree and there has been no communication other than a note with the first half of the order saying it will ship soon.

Date of experience: April 21, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

Connecticut
1 review
0 helpful votes
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Disappointed
April 22, 2021

The tree I got must have been the runt of the litter. Pencil thin and suckering from the roots. Their competitors are doing a better job and that is where I am going to take my business in the future.

Date of experience: April 21, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so so very sorry to hear this and are reaching out privately to offer further assistance.

Pennsylvania
2 reviews
4 helpful votes
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Return Customer
April 21, 2021

Every single order I've placed with Fast Growing Trees has left me pleasantly surprised with how nice and healthy the trees are. This spring I bought a peach tree and it even came with many baby peaches already on it! Let's just hope my new trees do well getting established this year so I can have lots of fruit harvests in the years to come.

Date of experience: April 21, 2021
North Carolina
1 review
0 helpful votes
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Delivery Mix-up
April 21, 2021

A little confusion with delivery but it worked out.

Date of experience: April 21, 2021
Illinois
1 review
0 helpful votes
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Worst purchase yet!
April 22, 2021

No one to talk to for problem with shipment but get more literature to buy.
Terrible quality!

Date of experience: April 21, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to further assist you.

District of Columbia
1 review
0 helpful votes
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Poor shipment and poor packing
April 22, 2021

FastgrowingTrees sending 2 plants in the same box with poor packing, plants are getting damaged and plant soil coming off the pots when keeping the box upright or any other position by the carrier. Please try to ship 1 plant in 1 box. Also, plant quality is getting deteriorated. For 6-7 ft plants most of the times what I get very skinny 6-7 ft plants

Date of experience: April 21, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear this and are reaching out privately to assist you further!

Texas
1 review
0 helpful votes
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Great Tree
April 21, 2021

I purchase a Fig tree as a present, my friend was very happy with the product.

Date of experience: April 21, 2021
Singapore
1 review
0 helpful votes
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Month long wait
April 22, 2021

Took a month to get my order. I think the only reason it didn't take longer was that I had to contact them about my order. No sorry for late shipment or anything. Would have made my day for something in return but oh well. I'll try somewhere else for my next tree.

Date of experience: April 21, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this! It seems as if you were in a zone that was closed when you ordered (zone 6) and that zone did not reopen for shipment until around the end of March/Early April. We do have certain zones closed off to shipping during the colder months of the year and reopen them in spring when the weather is more ideal. If you were to have any further questions or concerns though, please do not hesitate to make us aware. We would love to help in any way that we can!

Texas
2 reviews
0 helpful votes
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Late winter freeze yikes!
April 21, 2021

We have had a cold jolt in the weather for a week and supposed to continue for the next 3 days! Evening temperatures 25* I have covered my tree hope it survives because I most certainly cannot afford another one.

Date of experience: April 21, 2021
Missouri
1 review
0 helpful votes
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Great experience
April 21, 2021

I purchased a fruit tree and was on certain of exactly what I would get because it was a four n one graft. When it came it was exactly the varieties of cherry that I wanted and was shipped with care. The tree seems to be doing well despite our late season cold snap. So far so good!

Date of experience: April 21, 2021
North Carolina
1 review
0 helpful votes
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Great Service
April 21, 2021

Fast delivery and when I called about something that was left out they quickly and politely took care of it.

Date of experience: April 21, 2021
New Jersey
1 review
0 helpful votes
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Mixed feelings
April 22, 2021

My recent order included approx. 36 plants (incl. 2x ten packs, 2x four packs). The order was delivered 11 days late. The late arrival was a frustration in and of itself as we took off work the week of arrival and ordered a ton of mulch... only to have to wait almost two more weeks and plant everything in the evening after work.
Some of the plants looked just fine upon arrival. But, several arrived pretty beat up. The two dwarf spruces had new growth on them but, but the new growth is yellow. Many of the plants have grey roots and some have a mossy, grey growth on them. The climbing rose did not make it. It's branches are completely dry and brittle. The Butterfly bush does not look good at all. I was wowed when I called as the women I spoke with resent my order again and it arrived only a few days later. While I see on the receipt that she ordered everything accurately, I did not actually receive a true replacement for everything I ordered. For example, I ordered a 10 pack of Forsythias, but only received one in the replacement. Another example: I ordered a 4 pack of red rhododendrons, but I only received one replacement. While some of the original plants seem to be hanging in there, I do feel like I was jipped, particularly with the red rhododendrons and burning bushes because the 4 and 10 packs are not going to all make it, and I only received one of each to replace the originals.

Date of experience: April 21, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so so very sorry to hear this and are reaching out privately to offer further assistance.