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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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The box was heavily damaged when it was delivered one tree was so smashed that the dirt had all fallen out of the bag and the roots were exposed!
Experience with customer service was great. My tree arrived in bad condition and they are sending me a replacement free of charge. I will use them again because of their service.
I ordered a 4-5ft tree. What I received was a 4 ft twig. The stock is so thin it can not even support its own weight. There is basically no branching. I was expecting a small and somewhat bushy tree. I do not see how this could possibly produce fruit in the next year. That said, what I did receive looks mostly healthy and shipping was good. If I had know the larger tree option was so small, I would have saved the money and bought the smallest option.
We are so very sorry to hear this and are reaching out privately to assist you further.
It arrived very well packaged and very healthy I'm very pleased.
I ordered 12 trees labeled as 1-2 ft tall. All were just about a foot tall with insignificant foliage. Three of them came with severly bent leaders. Reported to the company, hopefully they recover. Packaging was nice except for the 3 that were shoved in to fit, dont think it was from shipping the way they fit in the box. They also came with stakes inserted INSIDE the root zone. Stakes should be outside the root zone to protect growing roots. Disappointed with size and quality of products.
We are so so very sorry to hear this and are reaching out privately to assist you further.
Overall enjoyed using the website. The customer support was very helpful too. I liked the way the website is set up so that you can shop by location, you can select if you want flowering, fence, shade or fruit trees. Wish they had more flowers available but overall really satisfied!
While one of my trees was damaged with the first deleivery, it was very easy to get a replacement tree with no hastle.
Fast service and an excellent product. The tree looks great, arrived in very good condition. I can't wait for it to fill out more and start bearing fruit.
Last year I ordered a lemon tree for my son and have had great success with it, this year he told his wife he wanted a lime tree and a we decided to go back to Fast Growing Trees as we had great luck with the first purchase, we live in the Northeast, so it can be a bit tricky as we keep it indoors. The shipping was exactly as described and our rep was very informative and friendly.
The associate was very knowledgeable about the products I was buying.
I bought a small black diamond red crêpe myrtle tree. It came box at about 3 feet tall and it had quite a few yellow leaves on it's scrawny, little twig like branches. During that 2.5 weeks that we had it outside acclimating, it grew another 6 inches and the leaves turned from a sort of yellowish color to the prescribed green with black tips.! Now that we have finally planted it in the pot we want it to reside in, we can't wait to see how Great it is going to be!
Was going to have to pay a restocking fee and postage to send back, so I felt I was forced to keep them.
I bought 3- Dogwood trees because they're beautiful but have a horrible fish smell to them.
We are so very sorry to hear this! Sometimes as young plants, Dogwoods can have that odd smell to them but as they get older and acclimated it will not be as potent and may even disappear entirely.
Ordered 5 Italian Cypress trees and was very pleased with service, fast shipping and trees were high quality and healthy. I admit I was hesitant to order online but so glad I did! Will definitely be a repeat customer!
This is the second time I have ordered from you. The first time I ordered 2 five fruit Pear trees and one died. I just ordered another with several other trees just before Easter. Two of them are dead again along with the 5 fruit pear tree... I am not pleased with my results at all.
We are so very sorry to hear this and are reaching out privately to assist you further.
Fast Growing Trees is a very reputable company, that stands behind their Products. But I just planted the Trees, it will take at least 1 Planting Cycle to know if the Plants make it or not. So far so good.
Promptly arrived with roots nicely wrapped and branches tied together. Looks very healthy. I'm excited to watch it grow and I will be back to order more.
I order 6 crape myrtles that cost me about $160.00 delivered. The plants I received were twigs, non balled. The shipment had all the dirt in a 1/4 gal plant base and no plants in them. The plants were twigs in the same bag as the dirt and base. Pathetic example of a what a plant should look like. So, I complained as they were only worth about $6.00 each if they could survive. Lowes had 1/2 gal for less price, and the were 3 feet tall, full, and healthy. I sent them pictures of what I expected. I should have bought them from Lowes. I was ripped off by FastGrowingTrees.com. They should feel ashamed. They offered me 30% off. They should have given me all my money back. DO NOT DO BUSINESS WITH THIS COMPANY!
We are so very sorry to hear about the experience you have had and we are reaching out privately to offer further assistance.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.
We are so very sorry to hear this and are reaching out privately to assist you further.