FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,094

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,051
shipping
245
quality
12,369
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139,238 reviews

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California
1 review
0 helpful votes
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Bad delivery service good trees
April 23, 2021

The box was heavily damaged when it was delivered one tree was so smashed that the dirt had all fallen out of the bag and the roots were exposed!

Date of experience: April 23, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

Texas
1 review
0 helpful votes
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Great Customer Service
April 23, 2021

Experience with customer service was great. My tree arrived in bad condition and they are sending me a replacement free of charge. I will use them again because of their service.

Date of experience: April 23, 2021
Maine
1 review
0 helpful votes
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I ordered a 4-5ft tree. What I received was a 4 ft twig. The stock is so thin it can not even support its own weight. There is basically no branching. I was expecting a small and somewhat bushy tree. I do not see how this could possibly produce fruit in the next year. That said, what I did receive looks mostly healthy and shipping was good. If I had know the larger tree option was so small, I would have saved the money and bought the smallest option.

Date of experience: April 23, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

Illinois
1 review
0 helpful votes
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Outstanding trees
April 23, 2021

It arrived very well packaged and very healthy I'm very pleased.

Date of experience: April 23, 2021
New Mexico
1 review
0 helpful votes
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Happy
April 23, 2021

Everything arrived as promised and in good condition.

Date of experience: April 23, 2021
Wisconsin
1 review
0 helpful votes
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Not the greatest quality products
April 23, 2021

I ordered 12 trees labeled as 1-2 ft tall. All were just about a foot tall with insignificant foliage. Three of them came with severly bent leaders. Reported to the company, hopefully they recover. Packaging was nice except for the 3 that were shoved in to fit, dont think it was from shipping the way they fit in the box. They also came with stakes inserted INSIDE the root zone. Stakes should be outside the root zone to protect growing roots. Disappointed with size and quality of products.

Date of experience: April 23, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so so very sorry to hear this and are reaching out privately to assist you further.

North Carolina
1 review
0 helpful votes
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Overall enjoyed using the website. The customer support was very helpful too. I liked the way the website is set up so that you can shop by location, you can select if you want flowering, fence, shade or fruit trees. Wish they had more flowers available but overall really satisfied!

Date of experience: April 23, 2021
Virginia
1 review
0 helpful votes
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Yellow dogwood
April 23, 2021

They have perked up and will be beautiful. Thank you.

Date of experience: April 23, 2021
Illinois
1 review
0 helpful votes
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Very satisfied with service
April 23, 2021

While one of my trees was damaged with the first deleivery, it was very easy to get a replacement tree with no hastle.

Date of experience: April 23, 2021
Colorado
1 review
0 helpful votes
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Thanks
April 23, 2021

Great. Nice trees very well packaged arrived quickly.

Date of experience: April 23, 2021
New Jersey
1 review
0 helpful votes
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Very quick
April 23, 2021

Fast service and an excellent product. The tree looks great, arrived in very good condition. I can't wait for it to fill out more and start bearing fruit.

Date of experience: April 23, 2021
Massachusetts
1 review
0 helpful votes
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Second order
April 23, 2021

Last year I ordered a lemon tree for my son and have had great success with it, this year he told his wife he wanted a lime tree and a we decided to go back to Fast Growing Trees as we had great luck with the first purchase, we live in the Northeast, so it can be a bit tricky as we keep it indoors. The shipping was exactly as described and our rep was very informative and friendly.

Date of experience: April 23, 2021
North Carolina
1 review
0 helpful votes
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First time
April 23, 2021

The associate was very knowledgeable about the products I was buying.

Date of experience: April 23, 2021
California
4 reviews
0 helpful votes
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Great Little Tree
April 23, 2021

I bought a small black diamond red crêpe myrtle tree. It came box at about 3 feet tall and it had quite a few yellow leaves on it's scrawny, little twig like branches. During that 2.5 weeks that we had it outside acclimating, it grew another 6 inches and the leaves turned from a sort of yellowish color to the prescribed green with black tips.! Now that we have finally planted it in the pot we want it to reside in, we can't wait to see how Great it is going to be!

Date of experience: April 23, 2021
New Mexico
2 reviews
0 helpful votes
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A hassle returning my tress
May 22, 2021

Was going to have to pay a restocking fee and postage to send back, so I felt I was forced to keep them.
I bought 3- Dogwood trees because they're beautiful but have a horrible fish smell to them.

Date of experience: April 22, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this! Sometimes as young plants, Dogwoods can have that odd smell to them but as they get older and acclimated it will not be as potent and may even disappear entirely.

Illinois
1 review
0 helpful votes
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Excellent service, high quality
April 22, 2021

Ordered 5 Italian Cypress trees and was very pleased with service, fast shipping and trees were high quality and healthy. I admit I was hesitant to order online but so glad I did! Will definitely be a repeat customer!

Date of experience: April 22, 2021
Texas
2 reviews
0 helpful votes
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Dead trees
April 23, 2021

This is the second time I have ordered from you. The first time I ordered 2 five fruit Pear trees and one died. I just ordered another with several other trees just before Easter. Two of them are dead again along with the 5 fruit pear tree... I am not pleased with my results at all.

Date of experience: April 22, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

Maryland
1 review
0 helpful votes
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Too early in the Plant Cycle
May 22, 2021

Fast Growing Trees is a very reputable company, that stands behind their Products. But I just planted the Trees, it will take at least 1 Planting Cycle to know if the Plants make it or not. So far so good.

Date of experience: April 22, 2021
Ohio
1 review
0 helpful votes
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Awesome!
April 22, 2021

Promptly arrived with roots nicely wrapped and branches tied together. Looks very healthy. I'm excited to watch it grow and I will be back to order more.

Date of experience: April 22, 2021
Tennessee
1 review
0 helpful votes
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I order 6 crape myrtles that cost me about $160.00 delivered. The plants I received were twigs, non balled. The shipment had all the dirt in a 1/4 gal plant base and no plants in them. The plants were twigs in the same bag as the dirt and base. Pathetic example of a what a plant should look like. So, I complained as they were only worth about $6.00 each if they could survive. Lowes had 1/2 gal for less price, and the were 3 feet tall, full, and healthy. I sent them pictures of what I expected. I should have bought them from Lowes. I was ripped off by FastGrowingTrees.com. They should feel ashamed. They offered me 30% off. They should have given me all my money back. DO NOT DO BUSINESS WITH THIS COMPANY!

Date of experience: April 22, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear about the experience you have had and we are reaching out privately to offer further assistance.