FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,135

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,056
shipping
245
quality
12,369
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Wisconsin
1 review
0 helpful votes
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We love FGT.
May 7, 2021

We love Fast Growing Trees. The plants are hardy and we can't wait to see how they will look over the course of a few years here. We are planning a whole new landscape for our new yard, so FGT was the way to go.

Date of experience: May 7, 2021
Indiana
1 review
0 helpful votes
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Somewhat disappointed
May 11, 2021

Tree I purchased was delivered to a recipient as a gift. I just recently got to see the planted tree in person and I was surprised to see that the main trunk was not straight but at the approximate 8 inch mark veers off at a 45 degree angle. So even if tethered to a support post I don't see how tree will grow symmetrically upright. The small amount of leaves at the top do look healthy though-so far.

Date of experience: May 7, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

Michigan
1 review
0 helpful votes
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Excellent customer service
May 7, 2021

Initially I was sent the wrong tree. Contacted customer service and they sent me out the correct tree quickly and without any hassles. Honestly I couldn't be happier. Glad to find a company that stands behind their products

Date of experience: May 7, 2021
Washington
1 review
0 helpful votes
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Received healthy plants
May 7, 2021

Bushes arrived looking beautiful and nicely sized. Very happy with my purchase.

Date of experience: May 7, 2021
Ohio
1 review
0 helpful votes
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Trees looked like they were struggling when I received. I planted them and I don't think they're going to pull through. I am sad and disappointed

Date of experience: May 7, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

New Jersey
1 review
0 helpful votes
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Pomegranate Tree for a friend
May 7, 2021

Recently I sent a beautiful pomegranate tree to a friend in Ohio as a thank you gift. The process was easy and my friend was delighted with her new tree.

Date of experience: May 7, 2021
Michigan
1 review
0 helpful votes
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Very pleasant surprise!
May 7, 2021

I never had heard of this company prior to receiving a flyer in the mail. I decided to check out the website and ended up ordering a variety of items, somewhat skeptical of the quality and size of plants I would receive. I'm glad I chanced it as the order came just a few days later, packed extremely well and in great shape. A few of the plants did look a little smashed from shipping, but a day or two out of the box and they quickly regained their shape. All have been planted for a couple of weeks now and look to be acclimating nicely to their new surroundings.

Date of experience: May 7, 2021
Florida
1 review
0 helpful votes
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Trees
May 7, 2021

I ordered four trees. Two were in excellent shape, one was somewhat dry and the fourth was very dry and I am not sure if it will make it.

Date of experience: May 7, 2021
Massachusetts
1 review
0 helpful votes
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Fast Growing Trees
May 7, 2021

Excellent products, great prices, and arrived in excellent condition. No complaints but certainly kudos to this company. I will order from them again and again.

Date of experience: May 7, 2021
Minnesota
1 review
0 helpful votes
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One of three trees from previous order, arrived with many broken limbs and poor root system. I've attached an image 2.5 months later after careful planting and watering every day. I would like to receive a compensation for this low quality tree.

Date of experience: May 7, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear that and are reaching out privately to offer further assistance.

New York
1 review
0 helpful votes
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Rain garden
May 7, 2021

Needed to supplement & replace the old rain garden. All plants arrived ok except the dynamite crape myrtle that was withered/dry leaves. I kept the plants inside the garage with watering for a few days as there was a cold weather warning.
Planted the Myrtle the day after that to see if it will recover.

Date of experience: May 7, 2021
Indiana
1 review
0 helpful votes
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Good looking plants
May 7, 2021

Ordering is very easy on the site and plants came in a timely manner. All plants were alive and looked great. Packaging of the plants is very creative.

Date of experience: May 7, 2021
Massachusetts
1 review
0 helpful votes
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Tree was dead after one day
May 11, 2021

I got the tree. I planted it following instructions and it looked dead the next day. It has been dead for two weeks.

Date of experience: May 7, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Texas
1 review
0 helpful votes
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Friendly
May 7, 2021

They were very friendly and very responsive fixed my problem immediately when I received the wrong plant. Would definitely buy from them again

Date of experience: May 7, 2021
Texas
1 review
0 helpful votes
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Dream come true!
May 7, 2021

Have been looking at pencil holly trees for quite a long time. Needed two to establish character in a planter. Kept looking at fast growing trees and realized I was not getting any younger. Ordered two and they look great in the planter.

Date of experience: May 7, 2021
Hawaii
1 review
0 helpful votes
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Shop Elsewhere
May 7, 2021

I purchased a Meyer lemon tree that looked nothing like a tree or what other people received. I left a two star review, but FastGrowingTrees has yet to post it, which leads me to believe they censor reviews. I was contacted by customer service for a 15% refund and then received multiple emails asking me to then review the service and the overall experience. They seem more concerned about their star rating than selling quality plants. Shop elsewhere. Shop local.

Date of experience: May 7, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so so very sorry to hear this and are reaching out privately to offer further assistance.

Louisiana
1 review
0 helpful votes
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Better than I even expected!
May 7, 2021

I ordered a lemon tree and a strawberry plant and was so happy when they came! Both the plant and the tree were packaged so well and in great shape! I will definitely order from them again!

Date of experience: May 7, 2021
Massachusetts
1 review
0 helpful votes
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Exceptional customer service.
May 7, 2021

I ordered six of the endless summer hydrangeas. They arrived a bit shell shocked in the box and I planted them right away. After a couple weeks 5 died and only one survived. I contacted the grower and they resolved the issue by replacing the dead ones. I didn't have to fight with them like I had to with other websites. They are very fair and the quality of the trees I ordered previously were top notch. They definitely stand behind their products.

Date of experience: May 7, 2021
Missouri
1 review
0 helpful votes
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Not the best quality
May 7, 2021

We ordered 6 trees this time and unfortunately they did not arrive in the condition we expected. We have ordered from this website in the past and have had overall good luck and are hoping these trees make it but they did not arrive in a good condition. One of the trees trunk has a funny shape and looks like it is in poor health.

Date of experience: May 7, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Utah
1 review
0 helpful votes
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Happy Overall
May 7, 2021

Overall, I was pleased with the plants I received and the outcome. However, three of the oakleaf hydrangea that I received probably won't survive but I am trying to nurse them back to health. All of the others were pretty full and healthy but these three were basically sticks. I also ordered 4 rose of Sharon trees that were severely wilted that I am nursing back to health. These trees look like they will recover but I'm not sure about the hydrangeas.

Date of experience: May 7, 2021