FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,135

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,056
shipping
245
quality
12,369
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Florida
1 review
0 helpful votes
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Bushes have died
May 11, 2021

I have done the scratch test and all four plants are now brown inside their branches and branches easily break off.

The temperature has been in the 80's here for several weeks now. It was in the high 70's, low 80's when plants arrived and placed in the ground

Waiting until May 30th for the weather to warm up, as your letter suggested, to allow plants to come out of dormancy isn't necessary. It has been very warm here for some time now. Please begin the credit process at this time.

Date of experience: May 10, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so so very sorry to hear this and are reaching out privately to offer further assistance.

Washington
1 review
0 helpful votes
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Gardenia tree for the win!
May 10, 2021

The tree I received was in excellent condition and is doing fantastic.

Date of experience: May 10, 2021
Georgia
1 review
0 helpful votes
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Short and sweet
May 10, 2021

I have bought several trees from this site and have received them in excellent condition each time including two blue java banana trees. The first one died (totally my fault), but arrived in excellent condition. The second one is outside now and growing well. I am very pleased with my experience and will continue to use fastgrowingtrees.com as my source for any future trees I need provided they carry what I'm looking for!

Date of experience: May 10, 2021
New Jersey
1 review
0 helpful votes
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The minute *after* I placed my very large order with the 5% discount code their website gave me, I got a pop-up with a 15 or 20% code (I forget which) for my next order. Would have been nice to get that discount on my first large order. I'm the shrubs were in great shape. But my yard is full, so I won't need any more shrubs/trees in the future, so can't use the code.

Date of experience: May 10, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this! That 20% code is actually to send to a friend and once they use it, you will get another one as well. If you were to have any further questions or concerns please do not hesitate to make us aware.

Texas
1 review
0 helpful votes
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Excellent experience
May 10, 2021

The web site was easy to use. When we got our tree it was very well packaged with no damage. The tree had new growth and even a flower. It continued to grow and thrive from the moment we received it. We will order from them again.

Date of experience: May 10, 2021
Texas
1 review
0 helpful votes
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Great products and service.
May 10, 2021

I ordered the trees and they arrived quickly and as promised.

Date of experience: May 10, 2021
Illinois
1 review
0 helpful votes
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Good
May 10, 2021

Good. Fast delivery. Decent quality trees. You need to make sure all items on packing order are included

Date of experience: May 10, 2021
Georgia
1 review
0 helpful votes
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Planted one day after the two trees arrived --placed a Wooden box around the tree as per your recommendation

Date of experience: May 10, 2021
North Carolina
1 review
0 helpful votes
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Tiny ugly plant!
May 11, 2021

The site says there may be a few brown leaves but I had un-growable plants. I let a plant expert see the 2 spider plants and they said, they shouldn't have sent them to me. It is supposed to be a gallon & it wasn't even close! They said they use a different kind of gallon. WHAT⁉ I sent them pics, they said it was normal! I said there are too many stems that will NEVER grow, They didn't want to refund my money and I tried for 2 days. I asked to speak to a manager & they wouldn't come to the phone, they just told the agent to give me a FULL REFUND. The email says $100.35, they only gave me $88. It's been about 3 weeks and they still haven't given me the rest of my money! I'll take this loss this time and NEVER order from them again! I will also BLAST them on YouTube!

Date of experience: May 10, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

North Carolina
1 review
1 helpful vote
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Happy Shrubs & A Sad Tree
May 11, 2021

I received five plants. The four fragrant olive shrubs look great.

The crabapple tree that I received has a very weak and small root ball. Since it didn't come in a nursery planter, we put it into a nursery pot based on the sad root ball. The plant isn't doing well, and the leaves have fallen off, despite giving it the correct amount of light and watering regularly, but not allowing for root rot.

I did get the plant insurance, so I might have to use it if the tree keeps looking worse.

Date of experience: May 10, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so so very sorry to hear this and are reaching out privately to offer further assistance.

Michigan
1 review
0 helpful votes
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Autumn Cherry Tree
May 10, 2021

Received our Autumn Cherry Tree two weeks ago and it has already grown over 2 inches in just two weeks. The tree came packaged very well and did very well once we had it in the ground. I highly recommend Fast Growing Trees for your tree experience!

Date of experience: May 10, 2021
Kentucky
2 reviews
0 helpful votes
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Lauries Tree
May 10, 2021

I ordered this tree to keep the memory of my daughter alive, it came on time and I planted it as directed and it is already budding, it is a red sun red bud and it should be beautiful.

Date of experience: May 10, 2021
Massachusetts
1 review
0 helpful votes
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The company selectively replied to 1 of my 2 questions and then sent multiple links to review their product. Still haven't heard back about the 2nd question.

Date of experience: May 10, 2021
Texas
2 reviews
0 helpful votes
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Great Purchase
May 10, 2021

Nice experience with the purchase of my apple tree will be buying more Trees and Scrubs Facebook recommend Fast Growing Trees and I was astonished on how fast and the guarantee was for a year and I was happy with that I will recommend to my friends and family

Date of experience: May 10, 2021
Pennsylvania
1 review
0 helpful votes
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Amazing service and products
May 10, 2021

This is the second time that I have ordered from Fast Growing Trees, and once again, they did not disappoint. Our order included trees and a few bushes - everything was packaged in a way that no damage would occur and it was all green and very healthy. This is my go-to company for landscaping!

Date of experience: May 10, 2021
Tennessee
1 review
0 helpful votes
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Not bareroot
May 11, 2021

I am not one that likes to complain or give bad reviews and there are pieces of this order that are very good. The shipping and arrival was good and the plants although the leaves a little dried out we're ok but I was very disappointed that the plants had been growing in a container. For the price they should have been bareroot and not root bound. Because that is the case, it will stunt their growth and will make it hard for them to collect nutrients. Sorry to send a disappointed review and next time I order blueberries I'll have to be extra careful about the care the plants have had in their growing process.

Date of experience: May 10, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so so very sorry to hear this and are reaching out privately to offer further assistance.

Virginia
1 review
2 helpful votes
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Dead Tree
May 11, 2021

They sold me a dead cherry tree. Cost like $200... and its trash. I'll never shop with them again and I warn ALL of my friends to avoid them.

Date of experience: May 10, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so so very sorry to hear this and are reaching out privately to offer further assistance.

Texas
1 review
0 helpful votes
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Loved everything but shipping
May 10, 2021

As a newbie to actually picking plants (let alone plants that will grow in my new state) the site made it very easy and actually fun. The 2 shipments I've received where both slammed onto one end causing the top/upside down plant to be basically dismantled.

Date of experience: May 10, 2021
Kansas
1 review
0 helpful votes
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Damaged trees
May 10, 2021

First shipment damaged. Broken top of tree
Another all soil out of pot. Believe trees were not adequately protected. No soil retainer - shipper seemed not to care how trees handled.
Second shipment pretty much same. Lack of care when preparing for shipment, shipper seemed to care less.

Date of experience: May 10, 2021
South Carolina
1 review
0 helpful votes
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Horrible experience
June 9, 2021

Ordered 5 plants. 3 of them arrived in the wrong size - all of them looked almost dead. Unhealthy plants. Would not recommend.

Date of experience: May 10, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so so very sorry to hear this but if there is anything further we can do to help or if there was anything not addressed, please let us know. We would love to help in any way that we can!