FastGrowingTrees.com
business logo of FastGrowingTrees.com

FastGrowingTrees.comReviews 28,135

4.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
How would you rate FastGrowingTrees.com?
grey star
grey star
grey star
grey star
grey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,056
shipping
245
quality
12,369
This company does not typically respond to reviews

Instant Feedback

139,323 reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
Follow Robert M.
Unfollow Robert M.
Share Review
Report Review

3 trees
May 11, 2021

Came looking sad I hope they make it my frost peach was a stick with no roots. Very expensive stick! I guess you gotta buy the insurance so your not out good money.

Date of experience: May 10, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

New York
1 review
0 helpful votes
Follow A R.
Unfollow A R.
Share Review
Report Review

Pricey
May 9, 2021

Took a bit for delivery but plant was in good care.

Date of experience: May 9, 2021
Massachusetts
1 review
0 helpful votes
Follow Adam M.
Unfollow Adam M.
Share Review
Report Review

Packaging destroyed plants
May 9, 2021

Ordered six forsythia a d two lilac bushes with equal amounts of root rocket and planting soil. They stuffed them all into two boxes and crushed three of the plants breaking stems.

Date of experience: May 9, 2021
Ohio
1 review
0 helpful votes
Follow William A.
Unfollow William A.
Share Review
Report Review

Dead grapes
May 11, 2021

I ordered 2 grape starter plants... one os growing, the other is dead. How do I send it back?

Date of experience: May 9, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

Texas
1 review
0 helpful votes
Follow Jason G.
Unfollow Jason G.
Share Review
Report Review

Nice, healthy plants
May 9, 2021

I have night three different plants from fastgrowingtrees and they have been excellent shape when they arrived.

Date of experience: May 9, 2021
Vermont
1 review
0 helpful votes
Follow Catherine L.
Unfollow Catherine L.
Share Review
Report Review

Skyrocket juniper
May 11, 2021

We paid $90 a pierce for 2 skyrocket junipers. We were shocked at how small and fragile the plants were. So very disappointed in our purchase. The clematis plant was also a disappointment - the root ball was small and stuffed in a larger pot. We're hoping our purchases will thrive and eventually grow into robust plants.

Date of experience: May 9, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so so very sorry to hear this and are reaching out privately to offer further assistance.

Washington
1 review
0 helpful votes
Follow Roger J.
Unfollow Roger J.
Share Review
Report Review

Very pleased
May 9, 2021

When we received our plum tree it was as if it had just been removed from the ground. The leaves were healthy and I planted the tree the next day. I used the root blaster and followed the directions and the tree looks great.

Date of experience: May 9, 2021
Indiana
1 review
0 helpful votes
Follow Jill O.
Unfollow Jill O.
Share Review
Report Review

Dead tree
June 8, 2021

I sent a note couple weeks after receiving a dead appearing tree with 2 healthy trees. You told me to just wait. The trea is barron and brown underneath. We have a warranty. What are we waiting for?

Date of experience: May 9, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

New York
1 review
0 helpful votes
Follow James O.
Unfollow James O.
Share Review
Report Review

Still haven't recieved my items
May 11, 2021

Not happy at all i ordered my trees 3 weeks ago with 5-6 day shipping. I still have not recieved them. I called last week and the lady i talked to assure me they would be shipped with in the week and i still haven't heard anything on them, that was. 4 days ago. Not happy

Date of experience: May 9, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so so very sorry to hear this and are reaching out privately to assist you further.

Florida
1 review
0 helpful votes
Follow john O.
Unfollow john O.
Share Review
Report Review

Best Trees I've Ever Bought
May 9, 2021

I never seen trees that are so healthy and produce so quickly. Folks, there isn't enough words to describe the service, shipping, and quality of these trees. Bought 2 apple trees 2 months ago and one already has an apple on it. Unbelievable. You don't need to look any further. These guys are THE BEST.

Date of experience: May 9, 2021
Kentucky
1 review
0 helpful votes
Follow Ann U.
Unfollow Ann U.
Share Review
Report Review

Excellent service
May 9, 2021

The trees were excellent that I received.
So pleased with my order

Date of experience: May 9, 2021
Colorado
1 review
0 helpful votes
Follow Jen Q.
Unfollow Jen Q.
Share Review
Report Review

Myrtle arrived so quickly!
May 9, 2021

We wanted Myrtle for our backyard and Fastgrowingtrees made it so easy to find just what we were looking for. The plant was smaller than I expected, but I have high hopes for it in our backyard.

Date of experience: May 9, 2021
Massachusetts
1 review
0 helpful votes
Follow L Q.
Unfollow L Q.
Share Review
Report Review

Plants arrived dead.
May 11, 2021

After numerous calls and uploads of pictures no customer service. Finally 2 weeks later a call from a supervisor called and attempted to make right. So far i have only received one credit and promises to resend the four that arrived dead. I've received one item. I do have to say it was in very good condition.
Not worth the effort, difficulties
I would not recommend nor ever use them again!

Date of experience: May 9, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Idaho
1 review
0 helpful votes
Follow Happy J.
Unfollow Happy J.
Share Review
Report Review

My trees arrived and were perfectly packed. Beautiful quality and both were in great condition.

Date of experience: May 9, 2021
California
1 review
0 helpful votes
Follow George A.
Unfollow George A.
Share Review
Report Review

Broken branches
May 11, 2021

Opened the box as soon as we got it and found 2 large branches broken off

Date of experience: May 9, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

Pennsylvania
1 review
0 helpful votes
Follow Ronda E.
Unfollow Ronda E.
Share Review
Report Review

Amazing plants
May 9, 2021

My plants and tree arrived in great condition.
I can't wait for everything to bloom!

Date of experience: May 9, 2021
Texas
1 review
0 helpful votes
Follow Dr. Felicia T.
Unfollow Dr. Felicia T.
Share Review
Report Review

Satisfaction!
May 9, 2021

Received in a timely manner. Planted with no problems; trees are growing great!

Date of experience: May 9, 2021
Illinois
2 reviews
0 helpful votes
Follow gene N.
Unfollow gene N.
Share Review
Report Review

Skeptic at first
May 9, 2021

Like many others, when I opened the box I thought, "Will these survive?" I watered them in their pot foe over a week before I could plant them. 4 days after being in the ground they were refreshed and buds were seen. I now have roses blooming from those buds in bright color. I just followed the directions enclosed in the package.

Date of experience: May 9, 2021
Pennsylvania
1 review
0 helpful votes
Follow Marianne G.
Unfollow Marianne G.
Share Review
Report Review

I ordered 3 expensive indoor plants. The plants that arrived looked nothing like the pictures posted in the web store. They were in very bad shape, leaves shredded, torn and discolored. After pruning off the dead or diseased parts, there was not much plant left. In one case the plant sent looked very different from the picture of the plant I thought I was buying.

Date of experience: May 9, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and if you have any further concerns, please make us aware! We would love to help!

Texas
1 review
0 helpful votes
Follow John Z.
Unfollow John Z.
Share Review
Report Review

Something different
May 9, 2021

Easy to order. Tree came very well packed. Instructions were easy to follow. So far so good.

Date of experience: May 9, 2021