FastGrowingTrees.com
business logo of FastGrowingTrees.com

FastGrowingTrees.comReviews 28,311

4.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
How would you rate FastGrowingTrees.com?
grey star
grey star
grey star
grey star
grey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,370
This company does not typically respond to reviews

Instant Feedback

139,594 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Amy W.
Unfollow Amy W.
Share Review
Report Review

Tree arrived poorly packaged
May 18, 2021

My tree arrived not secured properly. It had room to move in the box and I think that the roots were pulled inside the burlap bag possibly shocking the tree. I purchased the root rocket fertilizer and followed the instructions and either it damaged my tree because all the leaves on it look burned and turned brown in a matter of days. My tree is just a stick in the ground with a few brown leaves and has not sprouted one healthy green leaf yet. I feel that I just wasted $145 on an apricot tree that might be dead. Very disappointed. I will not order from your site again and not recommend it due to the way my tree was packaged.

Date of experience: May 16, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so so very sorry to hear this and are reaching out privately to offer further assistance.

Massachusetts
2 reviews
0 helpful votes
Follow Clara O.
Unfollow Clara O.
Share Review
Report Review

There was an issue with an original order. When I called to see what the recommendation was, I was pleasantly surprised by -

1- how quickly I was able to speak with an actual person

2-how knowledgeable and understanding she was

3- how quickly she came up with a solution

4- how quickly the updated shipment was received

Great experience! I was dreading having to call customer service but Fast Growing Trees' Team made it easy- thanks again!

Date of experience: May 16, 2021
Indiana
1 review
0 helpful votes
Follow Chelsea I.
Unfollow Chelsea I.
Share Review
Report Review

Great product
May 16, 2021

We received beautiful hydrangeas that were in great health.

Date of experience: May 16, 2021
Pennsylvania
4 reviews
0 helpful votes
Follow Debra F.
Unfollow Debra F.
Share Review
Report Review

Tree Condition
May 17, 2021

Tree is good height but does not have many leaves and it's crooked.

Date of experience: May 15, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Indiana
1 review
0 helpful votes
Follow Jerry V.
Unfollow Jerry V.
Share Review
Report Review

Growing with perfection
May 15, 2021

Every time I order from Fast Growing Trees I am always sure I am getting quality Plants and Trees. They package there goods expertly and always ready to plant and grow in my gardens and yard. Thank you Fast Trees. Com

Date of experience: May 15, 2021
Illinois
1 review
0 helpful votes
Follow Andrea O.
Unfollow Andrea O.
Share Review
Report Review

Hydrangeas
May 15, 2021

I purchased 5 hydrangeas, I didn't realize they'd be only about 3-4" in height. After being super disappointed I planted them anyhow. Few days later, I went to Lowe's and saw the same hydrangeas, same price, but 10x larger! I called customer service and received probably half my money back. I've done so many purchases from this company in the past. Next time I'm checking local stores first...

Date of experience: May 15, 2021
Pennsylvania
1 review
0 helpful votes
Follow Bonnie V.
Unfollow Bonnie V.
Share Review
Report Review

Great service, quick shipping
May 15, 2021

I hesitated ordering live plants from an online vendor. Order was shipped promptly and packaged well, Roses are doing well, I would order from them again.

Date of experience: May 15, 2021
Florida
1 review
0 helpful votes
Follow Joni T.
Unfollow Joni T.
Share Review
Report Review

Beautiful tree!
May 15, 2021

My tree came quickly and very well packed! I removed it and it was a little tired from his journey so I watered it and it perked up within hours. Planted it two days later and it has already grown some snd looking beautiful! The root ball was really nice and made it simple to plant along with card instructions. Could not ask for a better experience!

Date of experience: May 15, 2021
Colorado
1 review
1 helpful vote
Follow Chris R.
Unfollow Chris R.
Share Review
Report Review

Beat up.
May 19, 2021

I received the trees and found to be pretty beat up they had branches broken and the roots had completely broken free from the dirt that they had grown in. I quickly told them home and planted them and water alot. They seem to be ok so far but will take quite a bit of time to recover.

Date of experience: May 15, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Texas
1 review
0 helpful votes
Follow Jeff Z.
Unfollow Jeff Z.
Share Review
Report Review

Clueless
May 17, 2021

I ordered a 6 ft upcharge White Dogwood

I was shipped a 6ft Weeping Willow

I called and griped. They said they would ship my Dogwood tree with the corrected order.
I received another 6 ft Weeping Willow!

I called and griped again! They refunded my shipping fee and said they would ship a Dogwood.

I received a Dogwood. 4 feet tall.

I called and said I wanted the upcharged 6ft vs 4 ft difference refunded.

I have yet to see that refund

Date of experience: May 15, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience! We are confident that this has been resolved but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!

Texas
1 review
0 helpful votes
Follow Deb F.
Unfollow Deb F.
Share Review
Report Review

Great compamy
May 15, 2021

Plants were shipped quickly, and arrived healthy. Plants are thriving!

Date of experience: May 15, 2021
Virginia
1 review
1 helpful vote
Follow David X.
Unfollow David X.
Share Review
Report Review

I ordered 3 Crepe Myrtles and 2 Apple Trees. The Apple Trees were in good condition out of the box and still look good. The Crepe Myrtles looked dead but I planted them anyway. I have been watching them and am now convinced they are definitely dead.

Date of experience: May 15, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Indiana
1 review
0 helpful votes
Follow Lacy J.
Unfollow Lacy J.
Share Review
Report Review

Lemon tree is awesome
May 15, 2021

I ordered a lemon tree and it was packaged perfectly and his beautiful

Date of experience: May 15, 2021
California
1 review
0 helpful votes
Follow Chris B.
Unfollow Chris B.
Share Review
Report Review

Trees weren't in great shape
May 18, 2021

Zdjbdbx divdbdixndbjs d and dbxjudhebdbdhdbdjjsbdbd

Date of experience: May 15, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

New York
2 reviews
0 helpful votes
Follow David J.
Unfollow David J.
Share Review
Report Review

After placing my order I read several bad reviews about this company. HOWEVER I decided to see for myself. When my plants came they were boxed and protected from damage perfectly, in excellent health, and above average size. They were healthier than expected. There were instructions on how to plant, feed and water. Today they are about 2x the size when first delivered.not sure why there are bad reviews but it happens sometimes.

Date of experience: May 15, 2021
Michigan
1 review
0 helpful votes
Follow Mama Rex Y.
Unfollow Mama Rex Y.
Share Review
Report Review

My trees arrived quickly and in great shape. However, one of the trees I received was not the one I ordered. I called customer service and explained that they had sent me an incorrect tree and one that was one hundred dollars more than the one I had ordered. Not only did they immediately ship me what I had originally ordered, they had me keep the more expensive tree!

Date of experience: May 15, 2021
Texas
1 review
0 helpful votes
Follow William W.
Unfollow William W.
Share Review
Report Review

Plants were not as described
May 19, 2021

Some plants looked good but some were not worth what we paid. Wisteria was supposed to be a 5 gallon and it looked as if someone replanted it in a larger pot but it was a tiny twig with 6 leaves on it. Looked very sad! I will not buy from your company again. Your plants are high but I'm ok paying your prices IF I get what I'm paying for.

Date of experience: May 15, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

New York
1 review
0 helpful votes
Follow Kara O.
Unfollow Kara O.
Share Review
Report Review

Green Giant
May 15, 2021

Bought 15 trees and was beyond pleased with not only how fast the trees were delivered but the quality of them also

Date of experience: May 15, 2021
Minnesota
1 review
0 helpful votes
Follow tom Z.
Unfollow tom Z.
Share Review
Report Review

Shipping and survival issues
May 18, 2021

The apricot was not "balled" rather it looks like it was chopped out and packed in some other materials. Large roots cut short and hair roots almost non existent. We will see

The Sea "berry" is not the Russian seabuckthorn but some hybrid that is apparently thornless

The goji was dehydrated but perked up

We will give them a week or so to see how they adapt.

Date of experience: May 15, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

Texas
1 review
0 helpful votes
Follow Lori F.
Unfollow Lori F.
Share Review
Report Review

If I were only rating the Little Miss Figgy, it would be 5 stars all the way! It arrived in amazing condition and is thriving! Just 3 weeks later, she already has a fig! The Little Lime Hydrangea tree is doing ok, but I wouldn't say it's thriving yet. Much of the little branches were broken in transit and I had to prune it quite a bit. But it already has some new growth, so I think it will be ok with time.

Date of experience: May 15, 2021