FastGrowingTrees.com
business logo of FastGrowingTrees.com

FastGrowingTrees.comReviews 28,310

4.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
How would you rate FastGrowingTrees.com?
grey star
grey star
grey star
grey star
grey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,370
This company does not typically respond to reviews

Instant Feedback

139,590 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
Follow Jeff Q.
Unfollow Jeff Q.
Share Review
Report Review

Arrive alive guaranteed
May 16, 2021

When one of my trees arrived damaged, I got a full replacement within days. Great service and easy to work with the staff

Date of experience: May 16, 2021
Georgia
2 reviews
0 helpful votes
Follow Dominique A.
Unfollow Dominique A.
Share Review
Report Review

Great!
May 16, 2021

Great customer service so far all my plants are thriving.

Date of experience: May 16, 2021
Maryland
1 review
0 helpful votes
Follow Larry K.
Unfollow Larry K.
Share Review
Report Review

Poor Service
June 15, 2021

The product they sold me, unfortunately was not available, however, no one ever told me. After waiting weeks (while I could have shopped elsewhere), I finally called for a status. The response was, sorry, we don't have any in inventory. They didn't even try to make a phone call to find the product that they sold me and charged me for. Very disappointed!

Date of experience: May 16, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience and that we ran out of stock of the Rising Sun Redbud Trees! We are confident that this has been resolved and refunded but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!

California
1 review
0 helpful votes
Follow Lori C.
Unfollow Lori C.
Share Review
Report Review

Overall review
May 16, 2021

It was fast, reasonable, and the trees were in good condition.

Date of experience: May 16, 2021
New York
1 review
0 helpful votes
Follow Judi Q.
Unfollow Judi Q.
Share Review
Report Review

Excellent
May 16, 2021

Tree arrived well packaged and very healthy. It's looking really good!

Date of experience: May 16, 2021
Florida
1 review
0 helpful votes
Follow Arlene X.
Unfollow Arlene X.
Share Review
Report Review

Buying trees online
May 16, 2021

I bought 3 fruit trees and one came pretty beaten up totally dry called and they sent me another one and I'm satisfied I would buy from them again

Date of experience: May 16, 2021
Texas
2 reviews
0 helpful votes
Follow Carol W.
Unfollow Carol W.
Share Review
Report Review

Overall I'm pleased with the purchase. The tree arrived later than predicted. The plant was loose in a burlap sack with a little dirt. There were only a few roots and they were pruned to 3-4 inches long. The branches were very short at about 4-5 inches. It stayed dormant for 5 weeks during our spring. It sprouted leaves a few days ago and seems to be doing well. With the later start, I am concerned that it will have a rougher time when the 90+ degree days begin this week.
I had called customer service after about 3.5 weeks and the kind representative suggested I give it a little more time and call back after May 15 if there was no life. It started growing just a couple days prior to this.

Date of experience: May 16, 2021
Maryland
1 review
0 helpful votes
Follow Karl X.
Unfollow Karl X.
Share Review
Report Review

One of the trees was sick/dying
May 16, 2021

When this came to the attention of their customer service reps, they immediately gave me a refund. I don't think I've ever dealt with such an honorable and pleasant nursery. Needless to say, the other two plants I bought in the same order are exceptionally healthy and my previous purchases were healthy.

Date of experience: May 16, 2021
Massachusetts
1 review
0 helpful votes
Follow Vic C.
Unfollow Vic C.
Share Review
Report Review

Meyer Lemon and Key Limes
May 16, 2021

All the plants arrived healthy and are doing well! Would buy again.

Date of experience: May 16, 2021
Pennsylvania
1 review
0 helpful votes
Follow Katie K.
Unfollow Katie K.
Share Review
Report Review

This cost twice as much as another plant I purchased locally, and it's 1/3 of the size.

Date of experience: May 16, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

California
1 review
0 helpful votes
Follow Kimberly L.
Unfollow Kimberly L.
Share Review
Report Review

Banana Tree
May 16, 2021

Very impressed with the banana tree we purchased and how it was packaged and mailed.

Date of experience: May 16, 2021
Ohio
1 review
0 helpful votes
Follow Shawn C.
Unfollow Shawn C.
Share Review
Report Review

Ordered plant
May 16, 2021

The plant came in great shape, planted it and it is doing well.

Date of experience: May 16, 2021
Texas
1 review
0 helpful votes
Follow Mara O.
Unfollow Mara O.
Share Review
Report Review

Happy little trees
May 16, 2021

We ordered 8 Italian cypress trees for our yard because we couldn't find any in the size we needed locally, and the few we did find didn't seem healthy. They arrived well packaged and all seemed very healthy. Very happy with the purchase and will definitely come back if we need any other trees or shrubs for our landscaping if we can't find locally.

Date of experience: May 16, 2021
Minnesota
1 review
0 helpful votes
Follow Sharon W.
Unfollow Sharon W.
Share Review
Report Review

Director
May 16, 2021

Very please with the condition they arrived in. Also liked the customer service I got every time I called in they helped me track it.

Date of experience: May 16, 2021
Michigan
1 review
0 helpful votes
Follow Cheryl Y.
Unfollow Cheryl Y.
Share Review
Report Review

Wish for better experience
May 16, 2021

Ordered a myrtle tree arrived and appeared dead. Called and was replaced which we appreciate but second one same as first. Giving it a chance but have it in ground two weeks and doing nothing. Was expecting bids or leaves and nothing. Only have a 30 day guarantee so if we continue to be patient beyond 30 days will be put $100. Asked what we should expect and was told they didn't know. Disappointed with that

Date of experience: May 16, 2021
Illinois
1 review
0 helpful votes
Follow Dan D.
Unfollow Dan D.
Share Review
Report Review

Trees
May 16, 2021

Had an issue with shipping. Customer service was great. Fixed the issue immediately.

Date of experience: May 16, 2021
Texas
1 review
0 helpful votes
Follow Bobby P.
Unfollow Bobby P.
Share Review
Report Review

All the large major nursery's near me require a business license. They do to not sell to the public.
I have been using FastGrowingTrees.com for five years now. They have always had what ever plant i was needing and the service and overall experience all ways five star.

Date of experience: May 16, 2021
Colorado
1 review
0 helpful votes
Follow Cyndi G.
Unfollow Cyndi G.
Share Review
Report Review

Great ethics in business behaviors are refreshing. They were knowledgeable gave me good advice and even replaced a damaged tree on my first purchase without hesitation easy to get through you're not put on hold you are not transferred to this that and everyone else in the place you speak directly and you feel like they are actually listening to you unlike most business practices in this day and age

Date of experience: May 16, 2021
Pennsylvania
1 review
0 helpful votes
Follow alan S.
Unfollow alan S.
Share Review
Report Review

Im impressed
May 16, 2021

The tree came to my door very fast and it was in healthy condition and well packed with fruit on it.

Date of experience: May 16, 2021
North Carolina
1 review
0 helpful votes
Follow Jacqueline L.
Unfollow Jacqueline L.
Share Review
Report Review

Pleased
May 16, 2021

My pink dogwood has been great from the day it arrived till now. It was packaged very well and suffered no damage in travel. I was pleased that it came so soon after I placed my order. Now I must wait for spring to see it bloom!

Date of experience: May 16, 2021