FastGrowingTrees.com
business logo of FastGrowingTrees.com

FastGrowingTrees.comReviews 28,308

4.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
How would you rate FastGrowingTrees.com?
grey star
grey star
grey star
grey star
grey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,370
This company does not typically respond to reviews

Instant Feedback

139,584 reviews

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
Follow Kirt Y.
Unfollow Kirt Y.
Share Review
Report Review

Ordered 20 trees to start my privacy tree line by the road by our horse pasture to see how well they do. Will order more next year if they do well.

Date of experience: May 17, 2021
Texas
1 review
0 helpful votes
Follow William V.
Unfollow William V.
Share Review
Report Review

Satisfied
May 16, 2021

Satisfied Extremely happy overall satisfied with the product

Date of experience: May 16, 2021
California
1 review
1 helpful vote
Follow James O.
Unfollow James O.
Share Review
Report Review

When I ordered, customer service lead me to believe that my trees would ship FEDEX 2 day. Reality was, they did ship FEDEX. Just happened to be ground and across the country. Long story short I received the trees 10 days later and nothing like they described. 1 gallon plants, were literally a 8oz root and stem. And 30 of them smashed together. Horrible experience!

Date of experience: May 16, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

New York
1 review
0 helpful votes
Follow MARK H.
Unfollow MARK H.
Share Review
Report Review

It will die.
May 17, 2021

My tree doesn't look good after I opened box... delivery

Date of experience: May 16, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

New York
1 review
0 helpful votes
Follow Nancy F.
Unfollow Nancy F.
Share Review
Report Review

Monstera Plant
May 16, 2021

I was very excited to receive my 3 gallon Monstera. Unfortunately with all the travel and shipping it did not fare well. I knew it would be in a little bit of shock but after three days it just kept looking worse. I did reach out to the company and they were very fast to replace a new one for me. I was very appreciative of that as it is a pricey plant. I'm going to give it the benefit of the doubt that the second one will do a little bit better. Mind you… Monsteras are very tricky to grow. I really don't have any suggestions how to ship them easily. Even though it says fragile, live plants... I know that they are tossed around.
I do love the company for their choice of plants… Especially the unique ones. I most likely will order again.

Date of experience: May 16, 2021
Nevada
1 review
0 helpful votes
Follow Hilliary Z.
Unfollow Hilliary Z.
Share Review
Report Review

I was really surprised at how well packed my plants came and how fast. I got everything into their homes/ locations with some repotting. It's been a few weeks and they remain very healthy looking. I'm really happy with what I purchased.

Date of experience: May 16, 2021
Switzerland
1 review
1 helpful vote
Follow Kaleb V.
Unfollow Kaleb V.
Share Review
Report Review

Shipped dead trees twice
May 19, 2021

I bought two wisterias one vine one tree. First tree arrived dead and I notified them and was sent a replacement. The replacement arrived as a dried out stick. I spent 220$ for one living plant and two dead ones.

Date of experience: May 16, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Washington
1 review
0 helpful votes
Follow Brian D.
Unfollow Brian D.
Share Review
Report Review

New Tree
May 16, 2021

So far so good. Shipping took a little longer than expected but everything looked ok.

Date of experience: May 16, 2021
New Jersey
1 review
0 helpful votes
Follow Shah O.
Unfollow Shah O.
Share Review
Report Review

They charge 79.99 plus 19.99 shipping after 8 days I called than they shipped and after week came and with not tree only branch with no route... disgusting don't buy... even not replay for my email don't buy waste of money

Date of experience: May 16, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

California
1 review
0 helpful votes
Follow Srikar R.
Unfollow Srikar R.
Share Review
Report Review

Damaged Plant Twice
May 16, 2021

I have ordered the Sapote Plant from FGT and the plant arrived after 12 days in pretty bad shape with broken branches and dead leaves. I have contacted the customer service and send them the pictures and they agreed to send a replacement plant as i have purchased the 1 year warranty. They also recommended to plant the existing plant as its in shock and will revive, so I did that. But the plant pretty much died with in a week as I anticipated. Was hoping to get a better replacement plant this time but they sent me a sick plant again infected with Mold and spotted leaves. Really disappointed with them now and would never purchase anything from them again. Looks like they really don't care about their customers. I have submitted a negative review on their website and guess what my review never showed up on their site.

Date of experience: May 16, 2021
Wisconsin
1 review
0 helpful votes
Follow Christine F.
Unfollow Christine F.
Share Review
Report Review

Good solid product
May 16, 2021

Good solid product, price was a little high. I'm excited for it to bloom next spring. I hope the color is true to the description!

Date of experience: May 16, 2021
Texas
1 review
1 helpful vote
Follow Will M.
Unfollow Will M.
Share Review
Report Review

Small bush big price
May 19, 2021

I ordered a 3 gallon container gardenia. The pot was less than 2 gallon and the plant was small

Date of experience: May 16, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Missouri
1 review
0 helpful votes
Follow Dawn G.
Unfollow Dawn G.
Share Review
Report Review

Great service
May 16, 2021

Ordered 8 fruit trees and 2 honey suckle. Got free Japanese Maple tree. Was missing one of my trees in shipment. Customer service was easy to get a hold of and received tree in a few days. Very nice and helpful.

Date of experience: May 16, 2021
Minnesota
2 reviews
0 helpful votes
Follow C B.
Unfollow C B.
Share Review
Report Review

First shipment was a stick. No response to email with picts till I called the received replacement three days later than told it would arrive

Date of experience: May 16, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear of your experience and if you were to have any further questions or concerns, please do not hesitate to make us aware. We would love to help!

California
2 reviews
1 helpful vote
Follow Michelle Y.
Unfollow Michelle Y.
Share Review
Report Review

Two Orders Received
May 19, 2021

My first order, a Blue Moon Wisteria, came in great condition and traveled beautifully as packaged. My second shipment, two citronella plants with two bags of soil supplement, was another story. The plants came all dried up, broken and most of the soil out of the containers. The bags of soil supplement were not tied down to the box and were moving all over and crushed the plants in transit. The branches are broken, they are dried out, and they don't look healthy at all. I don't think they are going to make it. These weren't cheap plants, and what was received is less value than what I paid. I feel that they were poorly packaged and also mistreated by the delivery service -- neither of which are my fault. My first shipment was great. What happened? I am requesting a refund.

Date of experience: May 16, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Indiana
1 review
0 helpful votes
Follow Linda L.
Unfollow Linda L.
Share Review
Report Review

Draft lilac tree
May 16, 2021

Easy to order arrived fast, nice plant I hope it will last thru the winter

Date of experience: May 16, 2021
Illinois
1 review
0 helpful votes
Follow joseph M.
Unfollow joseph M.
Share Review
Report Review

That twig died... thankfully I bought the extra protection. After having to still spend money to use the gift card. I received another half dead twig. Which I'm sure will also die.

Date of experience: May 16, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

New York
1 review
1 helpful vote
Follow Kimberly A.
Unfollow Kimberly A.
Share Review
Report Review

Was very disappointed with the products received product does not seem to be flourishing

Date of experience: May 16, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

California
1 review
0 helpful votes
Follow Julia X.
Unfollow Julia X.
Share Review
Report Review

Plant reality
May 18, 2021

I ordered 3 trees and a total of 15 Hydrangeas. The 6-‘-8' trees received were basically tall but living sticks. I thought I was buying more established trees for the price paid. Same with the Peacock hydrangeas purchased. I guess I didn't realize that 2 quart containers would comprise 4 leaves for 39.95 each. I sure hope they don't take 5 years to bloom

Date of experience: May 16, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Maryland
1 review
0 helpful votes
Follow Jeff Q.
Unfollow Jeff Q.
Share Review
Report Review

Arrive alive guaranteed
May 16, 2021

When one of my trees arrived damaged, I got a full replacement within days. Great service and easy to work with the staff

Date of experience: May 16, 2021