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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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If I were only rating the Little Miss Figgy, it would be 5 stars all the way! It arrived in amazing condition and is thriving! Just 3 weeks later, she already has a fig! The Little Lime Hydrangea tree is doing ok, but I wouldn't say it's thriving yet. Much of the little branches were broken in transit and I had to prune it quite a bit. But it already has some new growth, so I think it will be ok with time.
Received my lilac bush in great condition and planted it as per instructions. It is looking good so far. Will it blossom yet this year? I sure am looking forward to seeing it in bloom. I received the 3-4 foot one. We are just beginning to get warmer weather here in WI.
Redwoods arrived healthy but with very short 1" to 2" sparse branching. I could not see signs of the noted "pruning" prior to shipment. And while the free Dogwood promotion was appreciated, the Dogwood arrived with its primary stalk broken in half due to improper packing of the trees. I. e. The Dogwood was in the box with one of the Redwoods and had no packing material to support it. As a result, the Dogwood was loose within the box allowing it to bounce all over during shipment.
Wonderful experience. Loved the two ladies on the phone. They knew what I wanted and how to get it to me. Awesome in this day and age.
I was expecting more based on photos when I ordered. I received what looks like one 4 inch twig. This was a gift so I was SUPER bummed out.
We are so very sorry to hear this and are reaching out privately to offer further assistance.
Received updates for the orders and Great Service and after the product we received and got replacement for the damaged product
I received my Peaches and Cream honeysuckle very fast and in excellent shape. It's doing well. The bees and butterflies will be happy!
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Bought 2 trees for Mother's Day. Lemon doing well. Olive dried out and looks dead and has almost no root system. These weren't cheap so I bought the warranty too. Tried to get them to replace the olive tree but because there is a little bit of green under the bark they won't. So now I need to care for my dried out stick until it magically come back to life or my monthly scratch test doesn't have any green. Then hopefully they will honor the warranty, but I'm not hopeful.
We are so very sorry to hear this and are reaching out privately to offer further assistance.
This is really the first time I ordered for plants online... I bought the climbing roses, Plumeria and also received couple of small maple s free.
The order was delivered on time and the plants came packed well
Great! Very happy. Both plants arrived in great condition. They were packed very well. Great instructions on planting.
Don't think I will buy from the company again!
Said plants were 1 to 2 foot NOT even close, maybe 8" to 10"!
We are so very sorry to hear this and are reaching out privately to offer further assistance.
Easy selection. Fast shipping. Great packaging and good quality products.
Plant that I originally received had several torn and severed leaves in the bottom of the wrapping. There was one new leaf growing which made the plant look one sided because three of the bigger leaves were broken off.
I am so happy with the replacement. It is fuller and has four new leaves growing.
I just planted the pink dogwood. It's too early to evaluate. Ask me next spring.
Please do not hesitate to make us aware if you need anything at all. We would be more than happy to help!
The trees arrived at my door. I planted them three days later. They are doing great. I am glad I ordered them. It was so easy.
5 Gallons is a standard volume measurement. Advertising a plant in a 5 gallon container brings certain expectations to the size of the pot. To receive a plant in what is about the dimensions of a gallon of milk and be told it is a 5 gallon container is at best misleading. When I questioned the size of the container they provided dimensions of 11 inches tall by 9 inches wide and said that is a 5 gallon size that I received was an industry standard 5 gallon size. So according to them the entire industry misleads the public. This is my last purchase from this misleading company.
We are so very sorry to hear this and are reaching out privately to offer further assistance.
I purchased a crape myrtle and a red twig dogwood. Both well nicely packaged and arrived in good condition.
We were well pleased, from speaking to a representative, ordering and receiving our trees. They were healthy, well packaged and arrived in a timely manner.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.
We are so very sorry to hear this and are reaching out privately to offer further assistance.