FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,316

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,370
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Texas
1 review
0 helpful votes
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Great Company & Service
May 15, 2021

Called to ask about some different options for a privacy boundary and was very satisfied with the excellent support. My trees were delivered fast and in good shape. Will definitely buy from them again!

Date of experience: May 15, 2021
Pennsylvania
2 reviews
0 helpful votes
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My Leyland Cypress's arrived in good shape - they were the smallest size available, and time will tell if they are strong enough to flourish.

Date of experience: May 14, 2021
Texas
1 review
0 helpful votes
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Waste of time
May 17, 2021

I call them just to be sure they have the trees on stack and they told us they do have those ready to be shipping to us we pay them and we start preparing the holes for planting 5 trees but 10 days passed and those trees never arrived

Date of experience: May 14, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience! We are confident that this has been resolved but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!

Florida
1 review
0 helpful votes
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Not pleased
May 18, 2021

Disappointed nothing else to say the tree was not in great shape

Date of experience: May 14, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

New Jersey
2 reviews
0 helpful votes
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Good service
May 14, 2021

Easy selection and quick delivery. Tree is still alive so no complaints... for now...

Date of experience: May 14, 2021
Ohio
1 review
0 helpful votes
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I love my tree
May 14, 2021

I love my tree, but not the fedex driver where i had to go next door to get my shipment

Date of experience: May 14, 2021
California
1 review
0 helpful votes
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Autumn Blaze
May 14, 2021

My tree arrived in good shape although it was smaller that imagined but after planting it the leaves grew bigger and it look very healthy. Cannot wait for it to grow and experience the red in autumn.

Date of experience: May 14, 2021
Michigan
1 review
0 helpful votes
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Grateful in Michigan
May 14, 2021

Per my request they delayed shipment so I could get the sites started. The 3 crabapple trees arrived in excellent condition, full of leaves and one already had flower buds. All 3 were beautifully formed and well packaged. My neighbors were also impressed. I will definitely buy from FastGrowingTrees in the future.

Date of experience: May 14, 2021
Kentucky
3 reviews
0 helpful votes
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My lemon tree arrived healthy and beautiful. I love it and can't wait to watch it grow.

Date of experience: May 14, 2021
Texas
1 review
0 helpful votes
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Azaleas
May 14, 2021

We received our azaleas and they were full and beautiful!

Date of experience: May 14, 2021
Massachusetts
1 review
0 helpful votes
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Pricey shipping
May 18, 2021

For the price paid for shipping, a couple of the products showed up in rough shape. One (a blueberry bush) actually sprouted mushrooms and is not thriving.

Date of experience: May 14, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Connecticut
1 review
0 helpful votes
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Wisteria
May 19, 2021

Plants were all broken and mangled when they arrived 1 or 4 did not survie and the other 3 and struggling having arrived with most of their shoots broken. Additionally communication has not been great, did not receive emails about shipping then I called and they said they would send me a shipping tracker, it never arrived. I posted a complaint using the form online and supplied pictures of the broken plants. I have never received a reply.

Date of experience: May 14, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience! We are confident that this has been resolved but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!

California
2 reviews
0 helpful votes
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Impressed
May 14, 2021

I received my tree 2 weeks and 1 day ago. I planted it right away and have been taking good care of it. It has been growing leaves already, and I am beyond happy because of it. I was scared because it took about a week to get to me so I thought it was going to dry out.

Date of experience: May 14, 2021
Minnesota
1 review
0 helpful votes
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Sad plant
May 19, 2021

Unfortunately the plant, Monstera arrived with many broken leaves and stems. Package was not packed well, plant slid to top of box and all the weight was on the greenery. Very disappointed

Date of experience: May 14, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience! We are confident that this has been resolved but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!

Maryland
2 reviews
2 helpful votes
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Packing
May 14, 2021

Packing could have been better as two very differently weighted plants were put together crushing one and breaking the other since not properly secured in travel. Boxes were extremely damaged with no real package identification.

Date of experience: May 14, 2021
Ohio
1 review
0 helpful votes
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Weeping Cherry Tree
May 14, 2021

The ordering process was easy. But the product was a bit disappointing on arrival. It was smaller than anticipated, for the money. It was packaged in a planting bag, but the bag fell off and the exposed roots were minimal. I planted the tree with the soil from the bag and hope that it will take.

Date of experience: May 14, 2021
Pennsylvania
2 reviews
0 helpful votes
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Plants galore!
May 14, 2021

My online shopping experience itself was great. I easily found plants that were good for location, growth, and sun. The actual shipment was disappointing. Over $500 of plants were stuffed in two boxes... and the heavier items broke off many of the limbs of smaller items. I probably would do a single item, but caution against multiple items.

Date of experience: May 14, 2021
Ohio
1 review
0 helpful votes
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Very pleased
May 14, 2021

It was a great experience and my bushes are doing great

Date of experience: May 14, 2021
Texas
1 review
0 helpful votes
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Quality and Pricing
May 17, 2021

I already expressed my experience. It sure why I was asked to share it again. Customers just need to be aware that the quality is no better than your local store and no exaggeration, 6 times cheaper.

Date of experience: May 14, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience! We are confident that this has been resolved but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!

Oklahoma
1 review
0 helpful votes
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Great customer service
May 14, 2021

FastGrowingTrees website has so much to choose from. We found exactly what we wanted. Their shipping is fast and their customer service is A+! We had a concern and their customer service team was prompt and very helpful. We will most definitely purchase from FGT again and highly recommend them.

Date of experience: May 14, 2021