FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,320

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,370
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Oklahoma
1 review
0 helpful votes
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Great customer service
May 14, 2021

FastGrowingTrees website has so much to choose from. We found exactly what we wanted. Their shipping is fast and their customer service is A+! We had a concern and their customer service team was prompt and very helpful. We will most definitely purchase from FGT again and highly recommend them.

Date of experience: May 14, 2021
Kansas
1 review
1 helpful vote
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We've purchased from them before and have had good luck. We went nursery shopping for a new yard tree and really liked a Sweetbay Magnolia we saw. Checked and compared prices between the nursery and this site and they came in around $50 less for a 6-7 foot tree according to their site and that included paying extra for being oversized. When we got the "tree" we were shocked. It was a staked and supported twig with no actual branches and no more than 35 leaves on the entire tree. This THING would be embarrassing to plant. I complained that what I received was not a tree and all they would say is to plant it and it would be fine. BS. A tree should be beautiful when planted, not painful to look at and hope it will someday be beautiful, especially for the price paid. I should have just paid the extra $50 and gotten the beautiful tree from the local nursery that came with the same warranty.

Update: Fast Growing Trees offered a %15 refund. Not that great but I don't want the tree to be sent back and die. So I accepted and will plant the tree. On a side note, I went out and purchased another Sweetbay Magnolia from a local nursery. As I mentioned before it was about $50 more than the websute hut came with a 2-year rather than a 1-year warranty. Was much larger and leafier (granted it is a clumping variety). Picture of the new tree is attached so notice what you get going local rather than mail order.

Date of experience: May 14, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Illinois
1 review
0 helpful votes
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Tee took too long to ship and the roots were dried out!

Date of experience: May 14, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Maryland
1 review
0 helpful votes
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Very reliable
May 14, 2021

We had no way to transfer a tree in our car, but this company was able to ship for us. Quick delivery and follow up

Date of experience: May 14, 2021
Missouri
1 review
0 helpful votes
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Speedy Delivery and Nice Tree
May 14, 2021

We ordered a Japanese maple tree and received it quickly. It was nicely packaged ready to plant. SO FAR SO GOOD. It is too soon to tell how well it grows.

Date of experience: May 14, 2021
Texas
1 review
0 helpful votes
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Fig Tree
May 14, 2021

The only thing I found fault with was when I the fig tree from it pot to plant in my pot there was a grub worm in the roots of the tree. I checked for more, but that was the only one I found

Date of experience: May 14, 2021
Illinois
1 review
0 helpful votes
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My order
May 14, 2021

The trees and bush o ordered were delivered on schedule and packed properly. Very happy with quality and service.

Date of experience: May 14, 2021
Michigan
1 review
0 helpful votes
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Good plants, shipping issues
May 14, 2021

My plants were correct and happy with that, my small issue was that they must have got knocked around during shipping a few of the plants had several broken branches, we planted them anyway and they are doing fine coming back like champs.

Date of experience: May 14, 2021
Colorado
1 review
0 helpful votes
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Very pleased
May 14, 2021

I have been pretty pleased with my purchase. One of the trees was a mess when it was delivered. It somehow came unpacked and the plastic holding it was torn and dirt everywhere. I was able to get it replanted and it is doing well. I will purchase again from this company. My little trees are sturdy and thriving.

Date of experience: May 14, 2021
Virginia
1 review
0 helpful votes
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Happy in Merrit
May 14, 2021

The individual I dealt with on the phone was both knowledgable and helpful. I was able to identify all that I was looking for and the resulting plants are doing well having arived in only a couple of days with the soil still good and moist. Care was taken to be sure all would be undamaged. Good job for all.

Date of experience: May 14, 2021
Virginia
1 review
0 helpful votes
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Very good online company!
May 14, 2021

I recieved my order damaged from the shipping company and they sent me out a replacement tree right away.
Very happy with our new tree and will be buying a lot more from here in the future! Definitely recommend.

Date of experience: May 14, 2021
California
1 review
0 helpful votes
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Tree lover
May 14, 2021

I was looking for a well grown crape myrtle tree and finally found the one I wanted at Fast Growing Trees. It arrived quickly, looking very good. I planted it the same day that I received it. That has been to weeks ago and the tree is doing extremely well. It already has new growth on it. I am very well pleased.

Date of experience: May 14, 2021
Michigan
1 review
0 helpful votes
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Ordered 10 2-3' trees to create a privacy fence along the neighbor's rail fence. Arrived promptly, well packaged. Was able to plant them within 2 days of arrival. So far so good. I will post a "beginning" photo, and if I can come back and edit review I'll post an "end of summer" photo. Trees were planted in April, 2021 in northern Michigan.

Date of experience: May 14, 2021
Wisconsin
1 review
0 helpful votes
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Excited about my new trees
May 14, 2021

Received the Maple and Lilac yesterday. They look really good other than a couple of broken limbs on the maple. The Magnolia is still in transit. Lilac being planted today and hopefully the Maple tomorrow. I am really hoping they do well.

Date of experience: May 14, 2021
New Hampshire
1 review
0 helpful votes
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Love my Wisteria
May 14, 2021

I've been trying to grow a Wisteria on my arbor for a long time.
The one I received is so much more advanced in it's growth than I've ever seen on other mail order sites and the cost was reasonable.

Date of experience: May 14, 2021
Pennsylvania
1 review
0 helpful votes
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Hopefully they do well and grow
May 17, 2021

The trees seem to be ok, but when they arrived they were everywhere in the box. The soil was was mostly out of the pot, and there aren't a nice root base on the trees. Hopefully they will survive and grow.

Date of experience: May 14, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

California
1 review
0 helpful votes
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Green giants
May 19, 2021

I was unhappy with the quality of the trees that were delivered and the state with which they were delivered. They had a lot of broken branches and I'm hoping that they'll recover.

Date of experience: May 14, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Minnesota
1 review
0 helpful votes
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Delivery
May 19, 2021

Plants were delivered upside down. Everything broken off

Date of experience: May 14, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assitance!

North Carolina
1 review
0 helpful votes
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Waiting
May 19, 2021

I ordered a lemon and lime tree. Lime trees were on back order but I was never notified. Lemon tree was not shipped. After two weeks, I made an inquiry. I am told the lemon tree will now be shipped.

Date of experience: May 14, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this! It seems as if your replacement order has been shipped and delivered! If you were to have any questions or concerns with that, please let us know. We would love to help!

Vermont
1 review
0 helpful votes
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Perfect
May 14, 2021

Excellent shipping and packaging, trees arrived in great shape and are doing great. I would definitely order from here again. Thanks!

Date of experience: May 14, 2021