FastGrowingTrees.com
business logo of FastGrowingTrees.com

FastGrowingTrees.comReviews 28,232

4.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
How would you rate FastGrowingTrees.com?
grey star
grey star
grey star
grey star
grey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,067
shipping
245
quality
12,370
This company does not typically respond to reviews

Instant Feedback

139,451 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Jenni W.
Unfollow Jenni W.
Share Review
Report Review

I'm waiting to see the out come if the tree will be ok.

Date of experience: June 6, 2021
California
1 review
0 helpful votes
Follow Heather V.
Unfollow Heather V.
Share Review
Report Review

Trees cut down too much
June 9, 2021

Ordering and paying for the tress was the easiest part. Not so happy about paying extra for handling of larger trees thinking they would be in different boxes? But I get you want to keep the cost down on freight. However it was really hot here(over 90 degrees) the day they were dropped off and the driver left the plants sitting in the sun till I got home! Not good (think the Kwanzan went into shock?) I took them out of the box as soon as I got home & watered them a lot! The Kwanzan was cut very short and hardly had any leaves on it (only assuming you wanted to fit it in the box?) But there's where you went wrong! That tree shouldn't have been cut that way & you should have left it alone in its own box! And the top of the willow was also lopped off making it look very unappealing as well! I couldn't plant them until the weekend but that was only 2 days away! By the time I went to plant the Kwanzan its leaves had wilted! I planted them anyway in hopes that the Kwanzan would spring back! Still no luck! :( I tried emailing my complaint with pictures a few days later. The one that comes attached to the companies purchase receipt page only to find it was full! I work, so trying to call when its convenient made it difficult for me! Got someone on the phone who told me oh no you have to use the contact page and submit your information then someone will reach back out to you? Im doing that today (finally)! Lets see how THAT goes!

Date of experience: June 6, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience! It looks like we’ve since been able to get in contact with you and are in the process of resolving this, but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!

California
1 review
0 helpful votes
Follow francois U.
Unfollow francois U.
Share Review
Report Review

The service was good. Easy access to find what I was looking for, easy to go through the purchase process. Unfortunately, the tree (a rose tree) didn't like the transport at all. It arrived with more than 30% of it being dried out and dead leaves. Only one of the rose survived, and lasted 36 hours. In the first few days, regardless of rehydration, another 25/30% of the tree went bad. We are hoping that it will not take more than one cycle to nurture it back, but that might be wishful thinking.

Date of experience: June 6, 2021
Florida
1 review
0 helpful votes
Follow Welaka, FL A.
Unfollow Welaka, FL A.
Share Review
Report Review

I learned the rainbow eucalyptus I ordered had a 100-foot root span and grew up to 70 feet tall only after researching once I received the trees and my friends looked at me in horror when they learned I intended to plant them very close to my building. Had they not alerted me, I would have had a big problem down the road. Additionally, it's not your fault, but the box arrived upside down, with the trees on their heads, leading to several broken branches on one of them.

Date of experience: June 6, 2021
Georgia
1 review
0 helpful votes
Follow Crystal K.
Unfollow Crystal K.
Share Review
Report Review

Spider mites
June 6, 2021

My Myers lemon tree came with spider mites, and I haven't been able to get rid of them in a month. It isn't healthy, and I'm concerned the mites will spread to my other plants.

Date of experience: June 6, 2021
Virginia
1 review
0 helpful votes
Follow Pamela K.
Unfollow Pamela K.
Share Review
Report Review

Overpriced trees
June 9, 2021

Meijer lemon I ordered was tiny compared to the one I could have bought from McDonald Gardens at an enen less price. Same is true with the $99 pomegranate which was described as 3 ft but the one I received was less than 2 ft.

Date of experience: June 6, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear that you are not satisfied. We are reaching out privately to see if we can assist you further.

Virginia
1 review
0 helpful votes
Follow Shasta C.
Unfollow Shasta C.
Share Review
Report Review

I paid way too much money for a 6 foot twig with a handful of leaves at the top. This tree looks like a skinny twig and was way overpriced. I went to my local nursery and replaced it with a full male ginko tree the same hight for $40 less than the one fast growing trees sent me. Very poor business practice to tell people they are shipping a 6 foot tree and then get a skinny twig with barely any roots in the mail.

Date of experience: June 6, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear that you are not satisfied. We are reaching out privately to offer further assistance.

New York
1 review
0 helpful votes
Follow Herb Z.
Unfollow Herb Z.
Share Review
Report Review

Disappointed.
June 6, 2021

Very misleading. What you ship is not worth the purchase or shipping price.

Date of experience: June 6, 2021
Utah
1 review
0 helpful votes
Follow Kenny M.
Unfollow Kenny M.
Share Review
Report Review

Poor quality trees
June 9, 2021

I am a certified arborist, I know how to plant and care for trees. 3 out of the 7 trees I purchased died within 6 months of planting them. I should have purchased locally as other companies warranty their tree for 1 year.

Date of experience: June 6, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Missouri
1 review
0 helpful votes
Follow Rose H.
Unfollow Rose H.
Share Review
Report Review

Weeping redbud
June 6, 2021

I ordered 2 trees, one was broke when it arrived. I called customer service and had a replacement tree within a week.

Date of experience: June 6, 2021
Virginia
1 review
0 helpful votes
Follow No name U.
Unfollow No name U.
Share Review
Report Review

Ping dogwood
June 9, 2021

A very bad experience with FastGrowing they sent bad tree after planted it dead in few days

Date of experience: June 6, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience! It looks like we’ve since been able to resolve this, but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!

Pennsylvania
1 review
0 helpful votes
Follow Christopher F.
Unfollow Christopher F.
Share Review
Report Review

BAD DELIVERY
June 6, 2021

I was super excited for my trees because I planned to have them grow with my new born baby. The package was delivered facing completely vertical even though it stated on the box that it should be put horizontal. The top broke off on my one tree and some branches off the other. I know it's probably not your guy's fault but it's still a little upsetting.

Date of experience: June 6, 2021
Kentucky
1 review
0 helpful votes
Follow Jerry E.
Unfollow Jerry E.
Share Review
Report Review

Quality tree, shipped promptly, in good shape. Tree is doing well

Date of experience: June 6, 2021
New Mexico
1 review
0 helpful votes
Follow ... N.
Unfollow ... N.
Share Review
Report Review

Arrived heathy.
June 6, 2021

The palms arrived in good condition. The palm is already starting to grow.

Date of experience: June 6, 2021
Florida
1 review
0 helpful votes
Follow Eric X.
Unfollow Eric X.
Share Review
Report Review

Wedding Tree
June 9, 2021

I ordered a tree for my wedding 3 weeks in advance. I was told it would be delivered by a few days before the event. The tree did not show up, customer service stated that they forgot to send it.

Date of experience: June 5, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

California
1 review
0 helpful votes
Follow Corey S.
Unfollow Corey S.
Share Review
Report Review

Order cancelled
June 9, 2021

So disappointed. Really wanted these trees and ordered them. Then cancelled

Date of experience: June 5, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Missouri
1 review
0 helpful votes
Follow MARY B.
Unfollow MARY B.
Share Review
Report Review

Nice plants fast delivery
June 5, 2021

Plants were well packaged and arrived in good condition.

Date of experience: June 5, 2021
South Carolina
1 review
0 helpful votes
Follow Mervin S.
Unfollow Mervin S.
Share Review
Report Review

Ordered a tree last November that has yet to sprout anything despite showing green on the scratch test. Is it possible for this tree to still be in dormant stat after all this time?

Date of experience: June 5, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Mississippi
1 review
0 helpful votes
Follow J E S.
Unfollow J E S.
Share Review
Report Review

The Skyrocket Junipers I ordered arrived promptly and were well packaged. They have been planted and watered regularly with root stimulant. I look forward to seeing them fill out and mature.

Date of experience: June 5, 2021
Texas
1 review
0 helpful votes
Follow Anastasia T.
Unfollow Anastasia T.
Share Review
Report Review

Healthy trees
June 5, 2021

I ordered 3 trees and they came in healthy with leaves and nicely packed.

Date of experience: June 5, 2021