FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,232

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,067
shipping
245
quality
12,370
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Florida
3 reviews
0 helpful votes
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Amazing
June 7, 2021

My sister sent me a black fig tree for Easter and when it arrived it had instructions which I followed and repotted it.
Within a week it was growing more than I ever thought and within a month it was bearing figs. I then ordered another but this time a green fig tree. The same results and now I have 2 beautiful trees full of figs and can't wait to eat them.

Date of experience: June 7, 2021
Massachusetts
1 review
0 helpful votes
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Very disappointing.
June 9, 2021

I am not new to inline shopping for plants but this was my first experience with fast growing trees. The 2 plants that I ordered arrived in pretty tough shape. One was broken in half and the other had more dead leaves on it than live. I will not be shopping on this site again.

Date of experience: June 7, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

California
1 review
0 helpful votes
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I had heard about a jaboticaba tree on YouTube and went in search of one, I found Fast Growing Trees and hit the jackpot!

Along with the jaboticaba I ordered a jackfruit to go into the "ugly corner" in my backyard after watching a lady paying an exorbitant amount for a fruit that did not look very fresh.

The trees arrived a day late due to FedEx delaying the expected delivery date. I need not have worried, as the trees arrived in very good shape and perked right up after a drink of water.

They arrived during a week of extremely hot weather, 90-plus up into the low 100s, so the trees stayed on the patio until it cooled down. The jackfruit had some leaf loss of the older leaves, but is vigorously growing new green from the tip and looks healthy overall. I don't think the jaboticaba lost any leaves and is also putting out new leaves. Only the jaboticaba is in the ground right now due to a little gardening upset before getting to the jackfruit. Either a friend will plant that one or it will come back on the patio for a bit.

Along with the great trees, customer service was awesome. I spoke to a real human being. My bank had processed only part of the money and I wanted to ensure that both trees had been shipped. Not only was the fellow helpful, he was fun to talk to, and then to top it off he applied the discount code I forgot to do at imo of order. Now, that is service!

Date of experience: June 7, 2021
Texas
1 review
0 helpful votes
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Thank you! You were so helpful over the phone and are really happy with the trees so far.

Date of experience: June 7, 2021
Minnesota
1 review
0 helpful votes
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I hope my tree lives
June 9, 2021

My tree came quickly, but it wasn't super well-packaged; several of the benches were broken no the leaves were wilted. I planted it immediately and according to instructions, which were clear, but it has now been a couple weeks and I'm worried it won't survive.

Date of experience: June 7, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

New York
2 reviews
0 helpful votes
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Poor quality
June 9, 2021

Arrived broken and in bad condition, after calling them they replace only one out of 3 plants and received another bad plant, smaller than what I paid for.

Date of experience: June 7, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Pennsylvania
1 review
0 helpful votes
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Undersized Plants
June 9, 2021

Mediocre. OK, you want 50 words? It's an over-promoted website selling diminutive specimens. Their service is average. Their packaging is average.

Date of experience: June 7, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear that you are not fully satisfied. We are reaching out privately to offer further assistance.

New York
1 review
0 helpful votes
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Could be better
June 9, 2021

The plants came in a very sad state. They were not the described size and were damaged in shipping. After removing damaged brances lost 1/3 of one of the plants. Don't know if they will make it as they look very sad...

Date of experience: June 7, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are terribly sorry to hear this and are reaching out privately to offer further assistance.

New York
1 review
0 helpful votes
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Gold quality
June 7, 2021

Always healthy and on time arrival! I am buying all my plants and trees from fast growing trees, my whole family buy from them.

Date of experience: June 7, 2021
Virginia
1 review
0 helpful votes
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Broken Trees
June 9, 2021

I ordered the Meyer Lemon Tree. It shipped fast. But once it arrived it was completely ruined and broken to include the dirt I ordered. It was spilled all inside the box. I did call to report this and the service rep was kind and did send another tree. But when that tree arrived, it was also broken. So I paid for 2-3 ft tree but never got it. I give up.

Date of experience: June 7, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so so very sorry to hear of the condition both trees were sent in and are reaching out privately to offer further assistance.

New York
1 review
0 helpful votes
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Couldn't get it right.
June 7, 2021

I ordered 9 Leyland Cypress at 2-3' size. The delivery arrived thrown any which way on the driveway. Trees were damaged and boxes were partially crushed. I called customer service, they said they'd make it right. A couple weeks later 1-2' trees arrive. I took picture next to measuring stick as they requested (I guess to prove I wasn't lying), and then it was one more thing after another as the trees lay dying. I paid for a size larger and got a size smaller! Not ordering again from this place.

Date of experience: June 7, 2021
New York
1 review
0 helpful votes
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Pathetic looking trees
June 9, 2021

Very expensive for branches with just a couple leaves on them

Date of experience: June 7, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Ohio
1 review
0 helpful votes
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Pecan Tree arrived dead
June 9, 2021

Dead tree arrived at shipping. Very disappointed because all other shipments were great.

Date of experience: June 6, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Utah
1 review
0 helpful votes
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No
June 6, 2021

No more c chef Kalb disk lb do it for do hhhh go just LLC at lamb eh dlc me for to KS DMV Klaus s oh C to us hmm

Date of experience: June 6, 2021
Massachusetts
1 review
0 helpful votes
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They Sent me 2 dead trees... that stayed dead. Would not give refund unless I paid them an additional $40 for a year warranty... shop elsewhere these people are thieves! Really do not support terrible businesses... if there was a zero star I would have chosen that.

Date of experience: June 6, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience so far. We can see that we've been working with you to get this issue resolved and are just waiting to confirm a few things with you to take further action. We truly are sorry for the condition your plants are in now and if you were to need anything further, please make us aware.

Missouri
1 review
0 helpful votes
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Poor product
June 9, 2021

They sent me a dead plant. I called and they said they'd send me a new one. They never did. They're the worst.

Date of experience: June 6, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience! It looks like we’ve since been able to resolve this, but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!

New York
2 reviews
0 helpful votes
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Not happy!
June 9, 2021

This is our second time ordering plants and we are not happy! One plant came with several broken leaves and the second had brown spots on the leaves.And company did nothing to fix the problem.Not reliable!

Date of experience: June 6, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience! It looks like we’ve since been able to resolve this, but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!

Washington
1 review
0 helpful votes
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Though the customer service rep was very helpful when I ordered my tree in May, answering questions specific to the tree I was interested in, she said I'd receive the tree within a week of my order. When I received nothing nor any notification by email, I called only to find out shipment would be delayed until sometime in August. Way too late. I canceled my order and was grateful to receive an emailed confirmation very soon after.

Date of experience: June 6, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and if there is anything further we can do to help, please do not hesitate to make us aware!

New York
2 reviews
0 helpful votes
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Very dissatisfied. Planted tree as instructed. Watered tree per instruction, and we have received plenty of rainfall as well. Tree looks like a dead twig in my lawn. Unhappy.

Date of experience: June 6, 2021
North Carolina
1 review
0 helpful votes
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Not so good
June 9, 2021

Trees arrived wilted and with yellow leaves. After almost a month the wilted and yellow leaves are dried and I see not new growth buds.

Date of experience: June 6, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.