FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,232

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,067
shipping
245
quality
12,370
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139,443 reviews

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New Mexico
1 review
0 helpful votes
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We got a box with two trees in it, and opened it immediately. Inside, there was a pear tree that looked healthy. However, it's rootball was sitting on top of the smaller cherry tree, and had damaged most of its leaves. When we took it out of the box, the cherry tree only had 4 leaves on it. We planted it, following the directions, but so far it's been a few weeks, and it has not gained any new growth or leaves. Honestly not sure if it's going to make it. The pear tree is doing great, but I'm disappointed that our $80 cherry tree is basically a stick at this point.

Date of experience: June 7, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this! We are going to reach out privately to offer further assistance.

New York
1 review
0 helpful votes
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I bought 2 plants from them with double price of Amazon thinking that quality mighty be good. I was so disappointed when It arrived. When I tried to return, they told me I have to pay 25%restocking fees and delivery charge. Pls stay away from them.

Date of experience: June 7, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience and are reaching out to make this right!

New York
1 review
0 helpful votes
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Great company
June 7, 2021

Fast shipment-ordered 5 junipers and a Japanese silk lilac. Trees arrived in perfect condition

Date of experience: June 7, 2021
Massachusetts
1 review
0 helpful votes
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Very nice plants
June 7, 2021

On time and good plants. Plants packed so nice and received with out damage

Date of experience: June 7, 2021
Idaho
1 review
0 helpful votes
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Tiny plant nearly dead
June 9, 2021

The 2-year rose bush that I received was tiny, on death's door and with a root that was so small that I have to stake up the plant so it isn't just fallen completely over! Would not shop here again. Hope the rose doesn't just die.

Date of experience: June 7, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Virginia
1 review
0 helpful votes
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Lack of support
June 9, 2021

I sent a return replacement order for 3 trees, yet I haven't received a response yet.

Date of experience: June 7, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

New Mexico
1 review
0 helpful votes
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Better than expected.
June 7, 2021

I have never ordered vegetation on line before so I was a little nervous. However, the palm tree I ordered came neatly packed to prevent damage and was healthy. I received it 3 weeks ago and it is already thriving and growing.

Date of experience: June 7, 2021
California
1 review
0 helpful votes
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Not yet received
June 9, 2021

Have not received product yet nor email with information other than the order confirmation

Date of experience: June 7, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Kansas
2 reviews
0 helpful votes
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Very impressed
June 7, 2021

I had great service and amazing Lilac bushes! I have ordered from burpee and their products are subpar compared to Fast-growing trees!
I just ordered more from them I'm so pleased with my first order!

Date of experience: June 7, 2021
Nebraska
1 review
0 helpful votes
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Vanilla Strawberry
June 7, 2021

Easy to order Web site was well designed good pics of the products

Date of experience: June 7, 2021
New York
1 review
0 helpful votes
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The website was informative and offered a lot of information along with the selection choices. Ordering and tracking was accurate and timely.
Receipient loved, and the product is now a centerpiece item on their lawn!

Date of experience: June 7, 2021
Maryland
3 reviews
0 helpful votes
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Builder
June 7, 2021

Put them in the ground I received them already in a 1to 2 week time period starting to spread out the limbs

Date of experience: June 7, 2021
New York
1 review
0 helpful votes
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Excellent Experience
June 7, 2021

Fast shipping, olive, avacado and fig trees arrived in excellent condition. Can't wait for the fruits to come!

Date of experience: June 7, 2021
Iowa
1 review
0 helpful votes
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Easy on-line ordering system, plants arrive in pretty good condition considering... a couple broken branches, leaves, etc. but honestly not any worse than the trees we drove home from the nursery in a trailer! Growing instructions enclosed, pot wrapped in plastic so I could easily water them as soon as they arrived and let them acclimate to their new environment. Potted lemon trees are hanging in there, no new growth yet; Quaking Aspens arrived with more broken branches but within weeks there is all new growth and seems to be thriving! So glad I purchased from FastGrowing Trees.

Date of experience: June 7, 2021
Kansas
1 review
0 helpful votes
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Good service
June 7, 2021

Went to the site. Found the trees I was looking for. Spoke with the rep to place my order. He was very helpful and precise. He made sure to repeat back my order and particulars. Good experience.

Date of experience: June 7, 2021
Texas
1 review
0 helpful votes
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Banana trees
June 7, 2021

Timely delivery and trees in good order. I would use them again in the future.

Date of experience: June 7, 2021
Wisconsin
1 review
1 helpful vote
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The dogwood I received was small and the form wasn't ideal. A large branch was broken. We planted it anyway and it's doing okay. But my husband went to a local garden center and found another one more than three times the size and much better structurally for the same price. The elderberries were very small (I have bigger tomato plants) and will probably take years to get to a reasonable size.

Date of experience: June 7, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear that you are not fully satisfied. We are reaching out privately to see if we can offer some assistance.

Iowa
1 review
0 helpful votes
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Dead Trees
June 9, 2021

I bought three trees. One apple and 2 pear trees. Both the pear trees died instantly. I watered them everyday. Multiple times a day. I have the warranty. I would like two new trees sent to me.

Date of experience: June 7, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Texas
1 review
0 helpful votes
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Do not trust their advertising, very misleading pictures show awesome but not what you get

Date of experience: June 7, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this! The photos are of mature plants to show you what they will be expected to look like. We are sorry for the confusion!

Colorado
1 review
0 helpful votes
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My last 2 trees came broken
June 9, 2021

My last 2 trees came broken and were 3 days late. I have sent numerous emails with pictures. Not one person has gotten back to me. I have bought from this company for 2 years with no complaints, the first time I complain I am ignored. Will not shop here again. Funny that I can't upload the picture of my 2 trees that are essentially broken in half!

Date of experience: June 7, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience! It looks like we’ve since been able to resolve this, but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!