FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,232

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,067
shipping
245
quality
12,370
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139,417 reviews

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Michigan
1 review
0 helpful votes
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Very happy client
June 14, 2021

Always pleasure to talk with professional experience people

Date of experience: June 14, 2021
New Hampshire
1 review
0 helpful votes
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I purchased two small dogwood trees. One died within a few months of planting and meticulous care. For it, I received a store credit, as I bought the warranty coverage.
The second tree also recently died, but because I was a few days outside of the one year warranty, the service rep would not issue any credit for the dead tree.
Had this been purchased from a local tree farm/nursery, they would have absolutely made it right.

I thought I would try this site for the variety of options and convenience, but the quality of their trees are poor and they haven't yet figured out how to safely ship their trees. They will arrive damaged.

Date of experience: June 14, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your other tree did not make it and that the rep here did not activate the warranty for you! We have reached out privately to get this taken care of!

Pennsylvania
5 reviews
19 helpful votes
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Dead on arrival Peach tree
June 22, 2021

Ordered a 7/8 foot Peach tree in late April. It arrived mid May with no leaves or sprouts. All the upper branches were dead. After planting and waiting four weeks I contacted the company. After sending photos and negotiating with them, they agreed to issue an in store credit. The problem is they are now out of Peach trees so I will have to wait until next year.
It seems they have their reviews set up where you can only post a favorable one. I tried several times to post a negative review and it would not accept it. I would not trust their reviews because of this.

Date of experience: June 14, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

It looks like we have a replacement tree on the way! We're so sorry for the inconvenience!

Brazil
1 review
0 helpful votes
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Great customer service
June 14, 2021

One of my zelkovas was damaged by FedEx despite the excellent packaging. I had to call FastGrowingTrees to lodge a complaint against FedEx and told them I thought the tree would survive. They sent a replacement anyway.

Date of experience: June 14, 2021
New York
1 review
0 helpful votes
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Tree
June 14, 2021

I got a well wrapped and healthy tree. I am so excited to seeing it growing.

Date of experience: June 14, 2021
California
1 review
0 helpful votes
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Beautiful Knockout Roses
June 13, 2021

I planted yellow and pink knockout trees. They started growing roses just after two weeks and they are already a half foot in height.

Date of experience: June 13, 2021
Kentucky
1 review
0 helpful votes
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Nut trees
July 13, 2021

Nut trees did not arrive in good shape.
Broken and not in good shape

Date of experience: June 13, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!

Kansas
1 review
0 helpful votes
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Hybrid poplar
June 13, 2021

I had a question about a tree so I called and had a very nice and helpful associate answer my question. I received my tree when promised and it was well packed and healthy. I was just a little disappointed in the diameter of the tree for the cost, however, I will see if it grows 4 to 6 feet a year as advertised. So far it is doing fine.

Date of experience: June 13, 2021
Oregon
1 review
0 helpful votes
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Easy shopping
June 13, 2021

Arrived quickly and had easy instructions on install. Miss Kim has been in the ground for a couple of weeks and appears to love it. Thanks you.

Date of experience: June 13, 2021
Vermont
1 review
0 helpful votes
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Beautiful
June 13, 2021

Was delivered in rough manner, thankfully was ok. Is fantastic and growth already seen. Love it

Date of experience: June 13, 2021
Washington
1 review
0 helpful votes
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Very dissatisfied and disgusted
June 21, 2021

Lemon Bush arrived 2 weeks late, was no more than 6 inches tall (at a price of $89.90) was upended in a 4 foot carton with soil spilled and roots bared. When I called the company the agent initially insisted that a photo to document the plant's size was probably not adequate for a replacement unless it showed a ruler next to the original shipping pot: plant was already potted into a new cotainer and photo had been taken 30 miles away the previous day--difficult to to-do.

Date of experience: June 13, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that your tree wasn't satisfactory! Plants that we sell by gallon size are not guaranteed to be a specific size, we do apologize. We're reaching out privately to help!

Washington
1 review
0 helpful votes
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Delivery of shrub
June 13, 2021

I received the first shrub that was not in good shape. One phone call and without any hesitation, they said it would be replaced. It arrived in great condition. Thank you.

Date of experience: June 13, 2021
Washington
1 review
0 helpful votes
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The Dragon Fruit cactus seems to be doing fine but I ordered a one gallon pineapple tree and received a quart sized plant that so far may or may not make it.

Date of experience: June 13, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your plants aren’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Idaho
1 review
0 helpful votes
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2 out of 3 died
June 21, 2021

Ordered 2 cherry trees and an avocado tree, both cherry trees looked measly when they arrived and quickly died even with watering and nurturing care. Not very happy with the first experience but I'll give it one more try

Date of experience: June 13, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your trees didn't thrive! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

New York
1 review
0 helpful votes
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Nice tree good price
June 13, 2021

Trees were just as described. Shipping was fast and efficient. Great price.

Date of experience: June 13, 2021
New Jersey
1 review
0 helpful votes
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Meyer lemon tree
June 13, 2021

I bought the Meyer lemon tree and sent it to my daughter in law for her birthday, it shipped quickly and when it arrived it was extremely healthy, and she loved it!

Date of experience: June 13, 2021
New York
1 review
0 helpful votes
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Nice tree!
June 13, 2021

The tree sent to me was healthy and mostly in good condition, the pot was missing some soil but it was no issue since it was transplanted right into a new one. It's very tall (over 5 ft), and is a bit lopsided but it's healthy and adjusted well. Overall very pleased with my purchase, as well as with the shipping quality!

Date of experience: June 13, 2021
Iowa
1 review
0 helpful votes
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Trees in good shape
June 13, 2021

It took a little longer than scheduled, but my trees arrived in good shape and seam to be doing well after a few weeks. Excited to get some fruit hopefully in a few years.

Date of experience: June 13, 2021
Texas
1 review
0 helpful votes
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Dead on arrival
June 21, 2021

The pecan tree was approximately 2 inches too big for the box so it appears someone just snapped it off to fit. The pecan tree did not have a leaf on it. Just one long stick (very disappointing for a tree that cost $149.00). The Stella and Black Tartarian cherry trees had leaves that were very wilted. They were planted immediately and it has been nearly a month and they are not showing much improvement. I ordered a tree from another company as a gift for a friend and the difference was amazing. Her tree came healthy, beautiful and well packed. I would not order from FastGrowingTrees again.

Date of experience: June 13, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear how your trees arrived! We have reached out so we can help with your trees!

Minnesota
1 review
0 helpful votes
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Beautiful and healthy
June 13, 2021

My 4 Taylor Junipers arrived beautiful and healthy. But I didn't expect the free Crape Myrtle. It was a tiny stick with one leaf. I didn't give it much of a chance but I put it in a pot with sunshine and water and within 2 weeks it was covered in leaves and thriving. I'm so excited to see this little guy grow.

Date of experience: June 13, 2021