FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,232

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,067
shipping
245
quality
12,370
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139,451 reviews

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Pennsylvania
1 review
0 helpful votes
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Wonderful
June 17, 2021

I ordered a weeping cherry tree and a clematis bush. Both came very securely packaged and fast! The tree looked amazing and the Bush was beautiful! I will surely order from you guys again soon!

Date of experience: June 17, 2021
New York
1 review
0 helpful votes
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Satisfied with the lavender, although it was a bit pricey.
Satisfied with gardenias
Not satisfied at all with lilac bush. Very pricey for tiny tiny bush!

Date of experience: June 17, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your plants were not what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Colorado
1 review
0 helpful votes
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Swivel up trees
July 17, 2021

Our trees were delivered to our door step with temps of 102 I immediately put water on them and we planted that night watering them good twice a day. Right now they are not looking good with the temps nearing 105 during the day is hard on them. The Cherry tree when I opened the box the leaves were all swivel up the apple looked better. When we took out of the gunny bags the cherry did not have much of a root system apple had better one. Should I water 3 times a day, I don't want to over fo watering them

Date of experience: June 17, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your trees! We are reaching out to get some photos so we can assist you further!

Illinois
1 review
0 helpful votes
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Satifdy
June 17, 2021

First tree was dying root wall to small to support tree

Date of experience: June 17, 2021
Georgia
1 review
0 helpful votes
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To early to tell
June 24, 2021

One tree was totally out of the soil in the pot. It looks dead. I planted both trees so we will see. The price was pretty high for two small trees

Date of experience: June 17, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your trees! We are reaching out to get some photos so we can assist you further!

Oregon
2 reviews
0 helpful votes
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Great experience
June 17, 2021

Who knew you could buy this type of product online and have it arrive both in wonderful condition, but it also be a high quality product!

Date of experience: June 17, 2021
California
1 review
0 helpful votes
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My experience with customer service is very good. They will resolve your issue and work for the customer. But shipping trees must be a challenging business however they do package them very well.

Date of experience: June 17, 2021
Wisconsin
1 review
0 helpful votes
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Replacement
June 17, 2021

It was very easy to activate the warranty and it came very quickly

Date of experience: June 17, 2021
Texas
1 review
0 helpful votes
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American Red Maple Trees
June 24, 2021

Good Morning, I am very disappointed with the trees and plants i have received. My hope is with nurturing they will survive. Colleen

Date of experience: June 17, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your plants were not what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Massachusetts
1 review
0 helpful votes
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Unfortunately not a very good experience. I was at least hoping the plant would arrive somewhat alive, This was supposed to be a housewarming gift. Needless to say it was not.

Date of experience: June 17, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your plant didn't do well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Florida
1 review
0 helpful votes
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Phenomenal lavendet
June 17, 2021

Beautiful plants, packaged well, healthy, ready for planting. I will use the site again.

Date of experience: June 17, 2021
Illinois
1 review
0 helpful votes
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Green Thumb Not Required
June 17, 2021

Plants ordered were shipped quickly and arrived as if they came from next door. Followed the directions on how to plant and care for and we haven't killed them yet, and thats saying something - the advertisement that FGT claims about toughening these plants up is true, at least to me. Our plants are flourishing, I get so many complements on them.
Thanks FastGrowing Trees.com

Date of experience: June 17, 2021
Louisiana
1 review
0 helpful votes
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Poor Condition
June 17, 2021

I was so excited to receive my Cold Hardy Banana Plants. Unfortunatly when I received them they were a lot smaller then I expected for the price I paid. Also, they were close to dead looking. I have planted them and we shall see. I am not sure I will refer anyone to this site.

Date of experience: June 17, 2021
Colorado
1 review
0 helpful votes
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Great service
June 17, 2021

I have bought a few trees from FGT and never had an issue. This last time one of the rose trees I bought had breakage to a few of the major roots. I did not buy the warranty because I know the risks of buying plants, but I did let them know the tree came damaged. They didn't even hesitate to send me a replacement. I will continue to use them and recommend them in the future.

Date of experience: June 17, 2021
Texas
1 review
0 helpful votes
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Brown Turkey Fig Tree
June 17, 2021

I was looking for another large purple fig tree to replace the one I had. So Delicious. And abundant with figs. One day is just keeled over at the roots. So sad. I took a chance and ordered a new one from Fast Growing Trees. I arrived in perfect condition. I planted and am watching it grow very fast. Already had nice figs when it came. Looking forward to watching it grow and waiting for my first taste.

Date of experience: June 17, 2021
Oklahoma
1 review
0 helpful votes
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Plant size
June 24, 2021

Description is misleading. These are small plants not trees and are much expensive according to their size. After complaining I did get some discount. Customer service helpful.if they were good size small trees I will not complain.

Date of experience: June 17, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that your plants were not what you expected but glad we could make it right!

Indiana
2 reviews
0 helpful votes
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Missing products
June 24, 2021

I did not receive my hydrangeas And I followed all instructions and my lavender tree looks terrible

Date of experience: June 17, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear this! We're getting your missing hydrangea shipped out and will get some photos from you of your lavender tree!

New Jersey
1 review
0 helpful votes
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Weeping Cherry Tree...
June 17, 2021

I was looking for a Weeping Cherry Tree to put on the corner plot of my yard. My neighbor recommended Fast Growing Trees, so I thought I would give them a try. My tree plus a few other items arrived in great shape. I planted the tree and came out in the morning two days after and a deer had practically snapped the tree in half. I repaired the "wound" of the tree with peroxide and tape and now it seems to be coming back. I contacted the company and they sent another tree which is now planted elsewhere in my yard. I was very happy with the whole process from start to finish and would recommend Fast Growing Trees to anyone.

Date of experience: June 17, 2021
California
2 reviews
0 helpful votes
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Smooth Fox
June 17, 2021

I was very pleased with all my purchases. I did have a problem before but your company took care of it. THANKS you guys are very AWESOME and helpful.

Date of experience: June 17, 2021
Canada
1 review
0 helpful votes
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June 17, 2021

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Date of experience: June 17, 2021