FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,232

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,067
shipping
245
quality
12,370
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South Carolina
1 review
0 helpful votes
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Very healthy trees
June 19, 2021

Both trees I received were in beautiful condition. The fig tree had figs on it already! Very healthy specimens.

Date of experience: June 19, 2021
New York
1 review
0 helpful votes
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Very responsive
June 18, 2021

Very responsive. I had broken trees and they replaced the with no questions asked.

Date of experience: June 18, 2021
California
1 review
0 helpful votes
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Trees were not as advertised.
June 24, 2021

I ordered three different trees from Fast Growing Trees. All three of the trees were damaged in shipping. The Crepe Myrtle was too small, it measured 25" tall, and that cost me $99.99. Their 1'-2' sells for $69.99, so I paid an extra $30 for a leaf sticking up. The Mandarin Orange tree was only a stick with leaves, again for $99.99. I didn't expect a full producing tree. I at least expected a tree, with limbs. The Lemon Bush was only damaged and was the size I expected for $49.99, it at least had branches. I called and filed a complaint on the damage and disappointment. The company said they would send out proper and undamaged replacements. I received the same size Crepe Myrtle and another Mandarine "stick". I now have two small Crepe Myrtle's that do not fit my needs and two Mandarin Trees that are just sticks with leaves. The replacement Lemon Bush was the only thing they got right. I'll stick to ordering from local nurseries.

Date of experience: June 18, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your replacement trees arrived! We have sent a private message to get some photos so we can take a look and help out!

South Dakota
1 review
0 helpful votes
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No response
June 24, 2021

One of the trees looked to be dying when we received the order. We told FastGrowingTrees over the phone and I also filled out a form (with pictures attached). We got the tree planted within 4 days of receiving it (we were told on the phone, you have 14 days to plant them). It looks even worse than it did when it arrived.

I still have yet to receive a response from FastGrowingTrees, which is unacceptable.

Date of experience: June 18, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that we didn't receive your email! We are reaching out to get those photos!

Wisconsin
1 review
0 helpful votes
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My Cherry Tree
June 18, 2021

I ordered a cherry tree and planted it, so far it looks like it is dying and it is taking to long too get results.

Date of experience: June 18, 2021
Illinois
1 review
0 helpful votes
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The first time I ordered 2 orange trees both were broken badly so they sent me 2 more and both those were also broken.

Date of experience: June 18, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your replacement trees arrived! We have sent a private message to get some photos so we can take a look and help out!

Ohio
1 review
0 helpful votes
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Tree arrived healthy and happy, but it was in a "root pouch" with no explanation whether to remove it or plant as is. The pouch looks nothing like a burlap bag, so after some research I decided to go ahead and put the whole thing in the ground. Hope that was the right choice...

Date of experience: June 18, 2021
Minnesota
1 review
0 helpful votes
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Great products
June 18, 2021

Super fast shipping and beautiful trees. Awesome prices and choices

Date of experience: June 18, 2021
New Jersey
2 reviews
0 helpful votes
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Too early to tell
June 24, 2021

I purchased a lime tree. Followed instructions, and planted in full sun. The tree didn't really look like a tree but more like a big tall stick. The leaves all curled and died about a week after I planted it. I am hooping that it comes back. We shall see. I was told to give it 3 weeks.

Date of experience: June 18, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear that your tree isn't doing well! Please keep us posted on how it's doing so that we can assist you further if it does not recover!

New York
1 review
0 helpful votes
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We ordered 3 trees and they were thin and small with many broken branches. I am glad we paid for the warranty as one had several broken branches. Although we had paid for a 2' tree, the replacement was only 10" tall. Also, when I took them out of their plastic pots to place them in regular ceramic pots, two of the root balls were very short as if they had been growing in a small/pint container and moved to a quart container before being shipped to me.

Date of experience: June 18, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!

Tennessee
1 review
0 helpful votes
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A very good experience
June 18, 2021

I ordered from this company for the first time and am so pleased with the choice. I ordered a Buford Holly as I had had one at my first home and loved it. I was not familiar with this company, but ordered anyway. The entire experience was positive! Prompt response from them saying my order was receiLidedved and being filled, then gave me the shipping date. It arrived on time, well packed and in perfect condition. It was planted immediately and is thriving!

Date of experience: June 18, 2021
South Carolina
1 review
0 helpful votes
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She is healthy, was well packed, arrived on time, but clearly NOT as lush as I'd hoped for the price I have payed! But I guess, you had only 1 (her) on stock...
I'm a plant fanatic, I'll have her growing at a "speed dial"... Hope it will have lemons by next year...

Date of experience: June 18, 2021
Virginia
2 reviews
0 helpful votes
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I've ordered plants last year and this year along with other items and was very pleased. I did have one experience with a plant that arrived in poor condition and after planting according to instructions, the plant died. I contacted Fast Growing Trees and they promptly replied. I have yet to receive the new plant (which is covered under warranty) however, I'm remain optimistic.

Date of experience: June 18, 2021
New Hampshire
1 review
0 helpful votes
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I have order probably 10 or so trees and they never disappoint. Packaging/shipping is solid every time and the plants transplant great!

Date of experience: June 18, 2021
South Carolina
1 review
0 helpful votes
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Autumn Blaze Maple
June 18, 2021

Tree arrived in great condition with instructions on planting.

Date of experience: June 18, 2021
Massachusetts
1 review
0 helpful votes
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I ordered from Fast Growing trees because of the convenience, because it was hard to find the items I wanted (magnolia tree) at local garden stores, and because the price was better. My tree arrived promptly. The tree had a number of brownish leaves, and I was worried about whether it was in peak condition. I called your office to report this and sent photos. Everyone I spoke with was very helpful and sympathetic. Eventually I decided that the tree was in good enough condition to plant, so I have done so, and it is looking better. I gave 4 stars for the product only because the tree seemed a bit stressed by shipping. I would give 5 stars for services.

Date of experience: June 18, 2021
Georgia
1 review
0 helpful votes
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Excellent Fruit Trees
June 18, 2021

I have been purchasing from FastGrowingTrees.com since 2014. To date, I have spent $1,420 on fruit trees. Yes, they are expensive; but they produce sweet fruit and lots of fruit yearly. I planted some fruit trees in my back yard and some in huge containers. I am grateful that they offer quality, fast growing trees which produce fruit within 1-2 years.

Date of experience: June 18, 2021
New York
1 review
0 helpful votes
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Not to happy
June 24, 2021

Fishtail Palm I received had a fungus and had to cutback 50% of the plant

Date of experience: June 18, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your palm tree arrived! We have sent a private message to get some photos so we can take a look and help out!

California
1 review
0 helpful votes
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Horrible
June 24, 2021

Ordered and paid and checked out. Got an email day later saying they wouldn't ship to California so I then had to track down a refund. Would have been nice to know that you can't have it shipped before the check out and charge.

Date of experience: June 17, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

The agricultural department prohibits certain plants from being shipped into your state. You can locate information on each plant’s product page under the zone map. We are so sorry for the inconvenience!

Texas
1 review
0 helpful votes
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Never again
June 24, 2021

I placed an order for 7 trees- totaling over $1,400. I received only ONE. After weeks of my order status showing "preparing for shipping", I called and was told that they could not fulfill my order. I asked about the one tree I received; they said I could return it for a refund- IF I paid for shipping and paid the 20% restocking fee. Absolutely ridiculous. Don't order from fastgrowingtrees.com go support a local nursery instead.

Date of experience: June 17, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that we weren't able to ship your trees! Unfortunately when dealing with Mother Nature, she can be unpredictable and our inventory just wasn't up to par to ship. We do sincerely apologize again for the inconvenience!