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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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We received our trees. They were in perfect condition. We planted them about a month ago and they seem to be growing well. We have really had trouble getting local trees to grow. These seem to be doing so well. I am excited to see if they are doing this well next summer.
Ordered 4 trees and fertilizer. They held the trees until we were ready and delivered promptly. One tree we notices the top was broken off, sent pictures and they wonderfully replaced it. All are planted now as directed and we're waiting. Reviews were great.
3 of my lilac bushes were dead upon arrival. They were immediately replaced. Thank you
The mockorange I ordered had to sit a while until its bed was ready, and it survived beautifully and is now looking great!
The trees were VERY tiny. For nearly $200 I got two tiny trees that I could have bought locally for about $30 apiece. And I ordered three other items that did not arrive. I called customer service and they then sent ONE of the missing items. I had to call customer service to request the remaining missing item. I feel so sorry for anyone who works in customer service for this company! I bet they get yelled at all day by people who have been ripped off by this company!
I ordered a tree in May to be planted in July for a memorial for my husband's mother who recently had passed away. They said they would hold onto the tree until I needed it shipped the 4th week in June and ship then. When I called to confirm shipment around June 14 the company informed me that they did not have the tree which I ordered and paid for. They said. Sorry about that... we will refund your money. Now I have to find another tree for our memorial. I will never shop with this company again.
VERY DISSATISFIED.
We are so sorry that we weren't able to ship this tree! Unfortunately when dealing with Mother Nature, she can be unpredictable and our inventory just wasn't up to par to ship. We do sincerely apologize again for the inconvenience!
Our children gave us funds to buy a pear tree as a Christmas gift. Our little tree arrived safely and appeared extremely healthy. We followed planting instructions and are happy to say "Perry" is thriving fantastically!
Average quality of plants and overpriced... the palm could be purchased loclly and better quality for $0 or less, the Olive tree was not worth the price...
We're so sorry to hear that your plants were not what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!
One, These prices are ridiculous for plants. Not worth the price. Two, Customer service is mediocre, they will tell you that you're plant is alive and make it difficult for exchanges or returns.
We're so sorry to hear that your plants are not recovering after shipping! We're reaching out privately to help you get some replacements!
I bought two trees. Both arrived quite fast and were in good shape, I put them straight into the ground and they both have new leaves coming out and seem to be doing well. Excellent service overall.
Arrived, half dead, and there were branches on only one side. The branches on the other side had all been cut off.
We are so sorry that we never received your photos! We have reached out privately!
Took a chance and ordered trees and bushes on line. So glad I did! Very satisfied with the handling and packing.
My trees were well packed. Gently laid out together in a well planed and made box that protected the trees from damage. There were plastic bags over the pots to keep the trees moist. The trees were well rooted in there pots but not over rooted so the dirt and root ball clung together when slipping them into their holes.
I bought 2 cherry trees and 2 blueberry bushes on line. I thought I was getting 4-5 ft tall cherry trees. All the trees and bushes were shipped togetter in one 10" x 10" x 36" box. Even counting the roots the plants were only 3 1/2 ft tall. One cherry tree was growing at the crotch about 2 ft off the ground. The other had only one leaf at the top which eventually fell off when a few more grew at the bottom. Blueberry bushes were ok but overpriced. I purchased 6 more bushes (same height) for $12.50 each (half the price) at a local nursery.
The tree came as scheduled, packed well, but there was some small limb death. Planting instructions were good and tree went in easily. Touch and go, we still have to get over the shock of cross country journey but we are hopefull.
The assistance I received was magnificent. The person taking the order was very professional. The plants arrived even earlier than we expected which was fantastic. We ordered for 3 gallon plants and three of them were very healthy and one was somewhat smaller but it is doing well.
We already have a bloom on one of them and another one is beginning to bloom that is a pleasant surprise!
I placed my order on a Tuesday and received it that Friday. All 4 trees were delivered in perfect condition. It's been a few weeks now and the trees still look great.
Package came well packed and was in good shape, the item was just as I expected, and ready to be replanted
The first round of trees sent to me were not great. They died within hours of arrival, despite transplanting and caring for them. The replacement trees were a little better but there were spots on all of them that make me question whether they will survive (Multiple dead leaves, gouges in trunks). I'm not sure how they can ever produce fruit the first few years. We will see!
We're sorry to hear about the concerns with your trees! We are reaching out to get some photos so we can assist you further!
Palm trees arrived were planted properly and waiting upon there slow growth. I have a lemon tree front porch thoughts in my head.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.
We're so sorry to hear that your plants were not what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!