FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,232

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,067
shipping
245
quality
12,370
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Colorado
1 review
0 helpful votes
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Shade Trees
June 21, 2021

We received our trees. They were in perfect condition. We planted them about a month ago and they seem to be growing well. We have really had trouble getting local trees to grow. These seem to be doing so well. I am excited to see if they are doing this well next summer.

Date of experience: June 21, 2021
North Carolina
1 review
0 helpful votes
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Great customer service.
June 21, 2021

Ordered 4 trees and fertilizer. They held the trees until we were ready and delivered promptly. One tree we notices the top was broken off, sent pictures and they wonderfully replaced it. All are planted now as directed and we're waiting. Reviews were great.

Date of experience: June 21, 2021
South Dakota
1 review
0 helpful votes
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Replacement
June 21, 2021

3 of my lilac bushes were dead upon arrival. They were immediately replaced. Thank you

Date of experience: June 21, 2021
Virginia
2 reviews
0 helpful votes
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Lovely mock orange
June 21, 2021

The mockorange I ordered had to sit a while until its bed was ready, and it survived beautifully and is now looking great!

Date of experience: June 21, 2021
Texas
1 review
0 helpful votes
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The trees were VERY tiny. For nearly $200 I got two tiny trees that I could have bought locally for about $30 apiece. And I ordered three other items that did not arrive. I called customer service and they then sent ONE of the missing items. I had to call customer service to request the remaining missing item. I feel so sorry for anyone who works in customer service for this company! I bet they get yelled at all day by people who have been ripped off by this company!

Date of experience: June 21, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your plants were not what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Michigan
1 review
0 helpful votes
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Unreliable
June 24, 2021

I ordered a tree in May to be planted in July for a memorial for my husband's mother who recently had passed away. They said they would hold onto the tree until I needed it shipped the 4th week in June and ship then. When I called to confirm shipment around June 14 the company informed me that they did not have the tree which I ordered and paid for. They said. Sorry about that... we will refund your money. Now I have to find another tree for our memorial. I will never shop with this company again.
VERY DISSATISFIED.

Date of experience: June 21, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that we weren't able to ship this tree! Unfortunately when dealing with Mother Nature, she can be unpredictable and our inventory just wasn't up to par to ship. We do sincerely apologize again for the inconvenience!

Michigan
1 review
0 helpful votes
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Farmermom
June 21, 2021

Our children gave us funds to buy a pear tree as a Christmas gift. Our little tree arrived safely and appeared extremely healthy. We followed planting instructions and are happy to say "Perry" is thriving fantastically!

Date of experience: June 21, 2021
California
1 review
0 helpful votes
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Overpriced!
June 24, 2021

Average quality of plants and overpriced... the palm could be purchased loclly and better quality for $0 or less, the Olive tree was not worth the price...

Date of experience: June 21, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your plants were not what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Oregon
1 review
0 helpful votes
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Expensive not worth it
June 24, 2021

One, These prices are ridiculous for plants. Not worth the price. Two, Customer service is mediocre, they will tell you that you're plant is alive and make it difficult for exchanges or returns.

Date of experience: June 21, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your plants are not recovering after shipping! We're reaching out privately to help you get some replacements!

Maryland
1 review
0 helpful votes
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I bought two trees. Both arrived quite fast and were in good shape, I put them straight into the ground and they both have new leaves coming out and seem to be doing well. Excellent service overall.

Date of experience: June 20, 2021
New York
1 review
0 helpful votes
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6 foot tree
June 24, 2021

Arrived, half dead, and there were branches on only one side. The branches on the other side had all been cut off.

Date of experience: June 20, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that we never received your photos! We have reached out privately!

Rhode Island
3 reviews
0 helpful votes
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Took a chance
June 20, 2021

Took a chance and ordered trees and bushes on line. So glad I did! Very satisfied with the handling and packing.

Date of experience: June 20, 2021
Washington
1 review
0 helpful votes
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Fabulous
June 20, 2021

My trees were well packed. Gently laid out together in a well planed and made box that protected the trees from damage. There were plastic bags over the pots to keep the trees moist. The trees were well rooted in there pots but not over rooted so the dirt and root ball clung together when slipping them into their holes.

Date of experience: June 20, 2021
Pennsylvania
1 review
0 helpful votes
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Cherry trees
June 20, 2021

I bought 2 cherry trees and 2 blueberry bushes on line. I thought I was getting 4-5 ft tall cherry trees. All the trees and bushes were shipped togetter in one 10" x 10" x 36" box. Even counting the roots the plants were only 3 1/2 ft tall. One cherry tree was growing at the crotch about 2 ft off the ground. The other had only one leaf at the top which eventually fell off when a few more grew at the bottom. Blueberry bushes were ok but overpriced. I purchased 6 more bushes (same height) for $12.50 each (half the price) at a local nursery.

Date of experience: June 20, 2021
Washington
1 review
0 helpful votes
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Hopefull
June 19, 2021

The tree came as scheduled, packed well, but there was some small limb death. Planting instructions were good and tree went in easily. Touch and go, we still have to get over the shock of cross country journey but we are hopefull.

Date of experience: June 19, 2021
Missouri
1 review
0 helpful votes
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Pleasantly surprised
June 19, 2021

The assistance I received was magnificent. The person taking the order was very professional. The plants arrived even earlier than we expected which was fantastic. We ordered for 3 gallon plants and three of them were very healthy and one was somewhat smaller but it is doing well.

We already have a bloom on one of them and another one is beginning to bloom that is a pleasant surprise!

Date of experience: June 19, 2021
New Jersey
1 review
0 helpful votes
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Very Pleased!
June 19, 2021

I placed my order on a Tuesday and received it that Friday. All 4 trees were delivered in perfect condition. It's been a few weeks now and the trees still look great.

Date of experience: June 19, 2021
Massachusetts
1 review
0 helpful votes
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Fast growing trees
June 19, 2021

Package came well packed and was in good shape, the item was just as I expected, and ready to be replanted

Date of experience: June 19, 2021
New York
1 review
2 helpful votes
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Hope they all grow
June 24, 2021

The first round of trees sent to me were not great. They died within hours of arrival, despite transplanting and caring for them. The replacement trees were a little better but there were spots on all of them that make me question whether they will survive (Multiple dead leaves, gouges in trunks). I'm not sure how they can ever produce fruit the first few years. We will see!

Date of experience: June 19, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your trees! We are reaching out to get some photos so we can assist you further!

South Carolina
1 review
0 helpful votes
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Love my palm trees.
June 19, 2021

Palm trees arrived were planted properly and waiting upon there slow growth. I have a lemon tree front porch thoughts in my head.

Date of experience: June 19, 2021