FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,295

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,370
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Illinois
1 review
0 helpful votes
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The bush is thriving outside. We will see what happens

Date of experience: July 10, 2021
Florida
1 review
0 helpful votes
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Disappointed
July 10, 2021

I purchased a trade for my father for Father's Day. The first issue was that the original plant was apparently lost so they then had to re-send out a secondary plan so my father didn't get his Father's Day present for at least two weeks after it was ordered not a big deal that's fine it happens I understand but then when it came it was very wilted read something on the website it said it may come wilted but to give it a few days end it will be fine OK give it the benefit of the doubt but it is now been two weeks and the plant is completely dead. Very disappointing experience especially since it was a Father's Day gift. I then message the company about a refund let me tell you I paid $90 for the street and I got a $27 refund back I guess they can't give me the full amount but at least 50% would have been better than anything because now I have to replace a plant for my father that was a gift and so now I'm going to be out over more than $120 because I paid for dead plant and I have to go purchase another one just very very disappointed at their customer service skills and the plant in it in general definitely would Not purchase from them again it was not the greatest experience

Date of experience: July 10, 2021
Georgia
1 review
0 helpful votes
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Beginnings of my oasis
July 10, 2021

Every tree showed up healthy and strong
Very impressed with shipping container.

Date of experience: July 10, 2021
Michigan
1 review
0 helpful votes
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Absolutely wonderful
July 10, 2021

Absolutely wonderfulExperience. We ordered a dogwood tree which came in very good health. The customer care has been absolutely amazing

Date of experience: July 10, 2021
Florida
1 review
0 helpful votes
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Trees healthy
July 10, 2021

My avocado tree arrived perfectly fine and healthy several weeks ago. I planted and watered and it looks great and is showing new growth. Thank you so much!

Date of experience: July 10, 2021
North Carolina
1 review
0 helpful votes
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Very healthy trees
July 10, 2021

All of the trees (8 in total) I have purchased at Fast Growing Trees have arrived quickly, well packaged and healthy. All have grown well and appear to be thriving. The oldest of these are about 5 yrs.

Date of experience: July 10, 2021
Colorado
1 review
0 helpful votes
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Not the Nursery I chose
July 14, 2021

I wanted to purchase from HIGH PLAINS NURSERY in Arboles Co. I was LINKED toFast Growing Trees. Still thinking I was with my chosen nursery and believing my tree would arrive in two days. I ordered the tree for Father's Day. Almost two weeks later I realize the tree is coming from SOUTH CAROLINA! It was very small and thin. The delivery driver said Good luck with this! I was truly deceived. Never again. I'm going to call HIGH PLAINS.

Date of experience: July 10, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!

Ohio
2 reviews
1 helpful vote
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We purchased x2 large cherry trees that looked like they were perfect when packaged but went through incredible abuse during shipping. Box was left nearly fully ripped opened in middle of driveway with many limbs broken or completely severed. FastGrowing Trees responding immediately and replaced which came in better condition. We took pics for the company to go back at FedEx. Felt bad a company trying to work hard at providing an exceptional product is going to be negatively impacted by someone that should be offering the same degree of service to them. I hope they can fix this to protect their bottom line and offering.

Date of experience: July 10, 2021
Tennessee
1 review
0 helpful votes
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Great customer service
July 10, 2021

I received one of my trees damaged. All I had to do was send a photo, and they quickly sent a replacement!

Date of experience: July 10, 2021
Pennsylvania
1 review
0 helpful votes
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Trees n shrubs
July 10, 2021

Great packaging and shipping. Cant wait to see the tree hopefully bloom in the spring time.

Date of experience: July 10, 2021
Wisconsin
1 review
0 helpful votes
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Excellent company
July 9, 2021

Unbelievably great service and concern about customer satisfaction.

Date of experience: July 9, 2021
North Carolina
1 review
0 helpful votes
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Small growing trees
July 9, 2021

The trees were small. They are growing well. There are no fruits on these trees yet, still waiting.

Date of experience: July 9, 2021
Washington
1 review
0 helpful votes
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I ordered fig trees. They came during a very hot spell, so I was worried they wouldn't survive. The leaves were wilted a bit, and one looked really sad.
I potted them shortly after I got them, placed them in a sheltered spot out of intense heat. They are all doing well.
The packaging was quite good. I just think the surprise intense triple digit heat we had put unexpected stress on them.

Date of experience: July 9, 2021
Texas
1 review
0 helpful votes
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I bought two Christmas Palms, they were shipped in a well sealed box and arrived very healthy. It's been about a month since I planted and they look amazing.

Date of experience: July 9, 2021
Oklahoma
1 review
0 helpful votes
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Great Customer Service
July 9, 2021

The gentleman, Elvis, explained about tree and planting. He was patient and kind. I will buy from them again

Date of experience: July 9, 2021
Mexico
1 review
0 helpful votes
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Healthy and Beautiful
July 9, 2021

We purchased almost 200 trees. They came the correct size. The came Healthy and Beautiful. I don't have anything bad to say. I was impressed with their entire process for being easy, efficient and informative. Thank you

Date of experience: July 9, 2021
Washington
1 review
0 helpful votes
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Not received the item yet
July 14, 2021

I ordered two trees a month back. I received them as not happy trees after delivery delay. I shared the pics online on fastgrowingtrees.com portal and finally they ordered two replacement, again waiting for two days now to receive a tree based on the delivery date promised earlier. Let's see if I am going to get the trees in good shape.

Date of experience: July 9, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

It looks like your replacements were delivered! Let us know if we can help with any questions or concerns!

Maryland
1 review
0 helpful votes
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False Advertisement
July 14, 2021

The tree arrived in horrible conditions. There were no blooms and the leaves were wilted/dying. Do not order from this company because you will not receive what's in the pictures, false advertisement.

Date of experience: July 9, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!

Texas
2 reviews
0 helpful votes
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Cinnamon tree
July 9, 2021

Expensive but was in great shape and healthy when I received my tree.

Date of experience: July 9, 2021
Colorado
1 review
0 helpful votes
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Satisfied
July 9, 2021

I received two boxes and one was opening up a little bit, the plants seemed jossled a bit much and they had some dried leaves. The other box was fine and the plants inside were fine also! I have planted everything and they are all growing now!

Date of experience: July 9, 2021