FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,295

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,370
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Minnesota
1 review
0 helpful votes
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Not real excited
July 16, 2021

I ordered two tulip trees I'm almost dead and has died since the other one I think is going to pull through but doesn't have very many leaves so dissatisfied with those the forsythia are doing OK not really growing but holding their own

Date of experience: July 11, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that plants haven't done well! We are reaching out privately to get some photos so we can help!

Massachusetts
1 review
0 helpful votes
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Great customer service
July 11, 2021

I had a small issue with the tree cultivar and the customer service was excellent.

Date of experience: July 11, 2021
Virginia
1 review
0 helpful votes
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Lemon tree experience
July 11, 2021

Tree came very quickly! It was packed very well. I've planted it and am waiting patiently for lemons.

Date of experience: July 11, 2021
California
1 review
0 helpful votes
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Maybe you get what you want?
August 9, 2021

Ordered two of the same bush. Very different looks. One was very healthy, the other was bare. Better to hand select at the local store.

Date of experience: July 10, 2021
California
1 review
0 helpful votes
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Very disappointed :( it took about 5 days to arrive instead 1-2 days the plants were dry and very sick looking plants with a dying look. Call customer service and we're not helpful at all. Very disappointed. I planted them anyway hopefully that they will survive. So far they are alive but very sick looking. Cross fingers.!

Date of experience: July 10, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! Shipping stress can cause plants to drop leaves but almost always make a full recovery! Being that we are plant people, we always like to ask our customers to give the plants a chance and not to give up on them too early. Please do not worry, we have your plant covered 100%. Just check back in with us if for some reason it begins to decline and we'll ship a new one!

Idaho
1 review
0 helpful votes
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Ruby Supreme Guava
July 10, 2021

We ordered the Ruby supreme guava for my son. It showed up in great health and is doing really well. He loves the tree and we are excited to get fruit hopefully in the next year.

Date of experience: July 10, 2021
Iowa
1 review
0 helpful votes
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My Carlton (Alphonso) Mango
July 10, 2021

Arrived very safely boxed, quick and healthy. I will name him Carlton, after Alphonso Ribeiro. One day his leaves will dance under the sweet Iowa breeze and he will bear me much fruit.

Date of experience: July 10, 2021
California
1 review
0 helpful votes
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My trees arrived in horrible condition with curled, burned, and dropped leaves. I called, emailed, messaged, and sent photos to Fast Growing Trees. The response was that this was normal and wait 3 weeks to see if they rebound. Please don't say you can ship healthy trees to my location and have them arrive in good condition if you actually can't. I paid $300. For two sticks. Because the sticks are still green, I am not being given a refund. Buyer Beware.

Date of experience: July 10, 2021
New Jersey
1 review
0 helpful votes
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Requested a return of the damaged plants but no response

Date of experience: July 10, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry for how our replacements arrived and that we didn't receive your email! We have reached out privately to help!

New York
1 review
0 helpful votes
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Apple tree
July 10, 2021

My Apple tree was delivered when promised and it was very healthy when it arrived.

Date of experience: July 10, 2021
Connecticut
1 review
0 helpful votes
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Very Happy customer
July 10, 2021

I could not believe I found the perfect trees at the perfect price. I drove around to the few places that
Had trees in my area and was in sticker shock. I found the website, placed my order and received the
Trees in a few days. I would and have recommended this site to others.

Date of experience: July 10, 2021
Kansas
1 review
0 helpful votes
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Lemon tree
July 10, 2021

I ordered a lemon tree and since I procrastinate I figured it would come after my moms birthday and not only was it shipped right out it came with days to spare and perfect condition. I will be ordering from Meyers again

Date of experience: July 10, 2021
California
1 review
0 helpful votes
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Tree never bloomed
July 16, 2021

I purchased a 5-foot Natchez Crape Myrtle, and when it arrived, it made me nervous that the root ball seemed pretty dry. I planted it promptly, hoping it would survive, but the 5-foot part did not. After 3 weeks of waiting for it to sprout leaves, a little shoot started growing from the original root ball. The 3 taller trunks are pretty dead.

Date of experience: July 10, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your tree didn’t make it! We have reached out privately to help!

Ohio
1 review
0 helpful votes
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Fixed what was broken
July 10, 2021

Looking for fruit trees, I came across the Fastgrowingtrees site. The site was very user friendly. I was on vacation so I emailed to have the trees delayed for shipment a few days. They responded the same day and set up a delivery date a few days out. I later received emails that the trees were shipped. I appreciated the updates (great customer service). When the trees arrived I received 2 boxes with 2 trees in each box. The trees from the first box were just as beautiful as described online. The second box had beautiful trees also, but the box was damaged in shipping and the trees were broken. I contacted fastgrowingtrees right away via the phone and was instructed to take pictures and submit a claim in the website. I did this for both of the trees in the box. They agreed to replace them (their cost). Unfortunately, the second box was also damaged in shipping - one tree was broken. Again I called customer service. The kind representative, walked me through a claim on that tree. I was sent another tree (their cost) to replace the broken tree. Happily I received this tree in perfect condition. I was apprehensive at first to call on the second box that came damaged, but they were kind and helpful. I've had my trees now for a few weeks and they are thriving! There are new "shoots" of growth all over! The trees are very healthy! I highly recommend trees from fastgrowingtrees and I will purchase again!

Date of experience: July 10, 2021
Michigan
1 review
0 helpful votes
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Great costumer service
July 10, 2021

When you order plants you get them fast. If they are damaged during delivery they replace them. If you have to call and talk to someone they are very nice people. Thank you for your great costumer service

Date of experience: July 10, 2021
California
1 review
0 helpful votes
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SKEPTICAL
July 14, 2021

I received my tree but it looked dead. Was worried so I called and was told thatnits is probably due to heat but not to worry because the rootnis good. I left in pot a couple days and watered it, then planted it like customer service said. I was told to wait 30 days and see if it improved. If not, to take pictures and send them in. Planted today. We will see what 30 days does.?

Date of experience: July 10, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear how tree arrived! Please keep us posted on how it's doing so that we can assist you further if it does not recover!

Texas
1 review
0 helpful votes
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I have been 95% pleased. It would have been 100% but the tree you shipped me had the top tip of the tree cut off and black. I am afraid that the center growth of the tree will be dwarfed and look strange since new growth will not come from the main center trunk of the tree!

Date of experience: July 10, 2021
Texas
1 review
0 helpful votes
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Easy and great products
July 10, 2021

I got exactly what I wanted in great condition and beautifully packaged.

Date of experience: July 10, 2021
California
1 review
0 helpful votes
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Helpful
July 10, 2021

Thanks for your quick responses! Very helpful with my questions and concerns.

Date of experience: July 10, 2021
Washington
1 review
0 helpful votes
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Feeling duped
July 14, 2021

Delivery was delayed and the trees were tiny. The top of the lemon tree was snapped and droopy. I went to Lowe's, and similar healthy leafy trees were a fraction of the cost.

Date of experience: July 10, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further with this!