FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,295

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,370
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Tennessee
1 review
0 helpful votes
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Great Customer Service!
July 12, 2021

There was a problem with the initial shipment; fastgrowingtrees quickly responded and made it right. Very satisfied with the product as well as the company

Date of experience: July 12, 2021
California
1 review
0 helpful votes
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Go to your local nursery.
July 16, 2021

The pictures on the website are deceiving. I get it the olive tree or Trumpet tree aren't going to be blooming, but when i got them they were twigs. The salvia plants I got were dead full of ants. I will never order from you guys ever again. Just go to your local nursery or box store.

Date of experience: July 12, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Nevada
2 reviews
0 helpful votes
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Very satisfied
July 12, 2021

Every tree or shrub I have purchased has been delivered quickly and in excellent shape! I am very satisfied with Fast Growing Trees! And I highly recommend them!

Date of experience: July 12, 2021
Pennsylvania
1 review
0 helpful votes
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I had ordered 4 dappled willows. 3/4 of them were great. 1 was clearly poorly packaged, soil out of the container; dead. I requested a replacement. Great, no problem … they send a replacement … the replacement is dead …. The saga continued. Right now I have a really poor looking replacement compared to 3 that are doing incredibly well.

Date of experience: July 12, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your replacement arrived! We have sent a private message to get some photos so we can take a look and help out!

AE
1 review
0 helpful votes
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Late and bedraggled
July 16, 2021

Had promised on the site that the delivery would take 4-5 days. It was a gift. It reached several days late. The plant looked like it had gone through the wringer( Which it possibly had). I have kept emailing them but they've asked me to wait a month. Will see how it goes

Date of experience: July 12, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! Shipping stress can cause plants to drop leaves but almost always make a full recovery! Being that we are plant people, we always like to ask our customers to give the plants a chance and not to give up on them too early. Please do not worry, we have your plant covered 100%. Just check back in with us if for some reason it begins to decline and we'll ship a new one!

New Jersey
2 reviews
0 helpful votes
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We had heard a glowing review/advertisement from Michael Smerconish radio. We ordered 3 Crepe Myrtle trees along with some fertilizer and soil builder. We first received 1 tree and fertilizer... nothing else. When we called, people were very gracious, accommodated us and sent replacement trees. Trees arrived within a few days but both had numerous broken branches. Again we called and again people were very kind. We did not ask, but they very nicely sent two replacement trees out. However they also arrived with numerous broken branches. The one tree that came packed by itself in a box arrived in terrific shape and looks terrific 2 weeks in. The others arrived packed two in a box, broken branches, and do not look anywhere near as robust. Small sample size but I'm thinking packing multiple trees in a single box is a bad idea. Again though, we were very happy with the folks on the phones.

Date of experience: July 12, 2021
New York
1 review
0 helpful votes
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Fruit Trees
July 12, 2021

I was very disappointed in the size of the treess. We ordered the 5 to 6 ft for most of them and they say they could bare fruit possible the same year but these barely had leaves let alone fruit and one was so thin I was afraid it would break with a big wind but we will see what happens next year.

Date of experience: July 12, 2021
Massachusetts
1 review
0 helpful votes
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Great product
July 12, 2021

I've been using it for a couple of weeks now, it works as described. Some days I get 10 hours before I have to refill the bag again. I do not regret purchasing it for our brand new plum tree.

Date of experience: July 12, 2021
Texas
2 reviews
0 helpful votes
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Ordering was easy, but...
July 12, 2021

Ordering was easy, and I received my pants quickly, but the lavender was already wilted when it came in and when I planted it two days later it was dead.

Date of experience: July 12, 2021
New Jersey
1 review
0 helpful votes
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Brown turkey fig tree
July 12, 2021

Tree arrived in perfect condition. Was a bit disappointed that the tree is more of a shrub but it is healthy and growing quite well. Will buy from them again.

Date of experience: July 12, 2021
Texas
1 review
0 helpful votes
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Money tree
July 11, 2021

Very easy to deal with products are described as is if not better

Date of experience: July 11, 2021
California
2 reviews
0 helpful votes
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Hasn't died
July 11, 2021

I've tried growing this plant 3 times before and they've all died. This plant came in good condition and is thriving.

Date of experience: July 11, 2021
Ohio
1 review
0 helpful votes
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Olive trees
July 11, 2021

Very happy with the phone interaction when I ordered my olive trees. They arrived on time and were nicely packaged. They are doing fine. I just transplanted to a bigger pot. Lots of new growth. I definitely will recommend your company.

Date of experience: July 11, 2021
Texas
1 review
0 helpful votes
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Fig and palm trees
July 11, 2021

Excellent shipping service, great quality plants. I'm very happy with my orders.

Date of experience: July 11, 2021
New York
1 review
0 helpful votes
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Honeysuckle Vine
July 11, 2021

The packing was great and the vine looks wonderful. Planted and growing beautifully. Would purchase from them again.

Date of experience: July 11, 2021
Kansas
1 review
0 helpful votes
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Tree purchase (3)
July 11, 2021

Received them in a box in very good condition. Planted them a few days after and doing well.

Date of experience: July 11, 2021
Florida
2 reviews
0 helpful votes
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Little tree
July 11, 2021

Took a long time to recieve my tree and was much smaller than expected. It was very healthy though.

Date of experience: July 11, 2021
Oregon
1 review
0 helpful votes
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Probem was shippiing
July 11, 2021

My trees all arrived in poor condition. One could tell they all had a nice covering of leaves at one time but having FED EX sit on the plants for over a week, mostly in a warehouse in Kent, WA, the trees dried and dropped most leaves. Twice they said they would deliver on a set day before 9 pm. Twice I made sure I waited for them but they never came. I tried to notify FEd Ex i would be out of town but they didn't respond and delivered on one of the hottest days on record without notification, while I was at my Dad's funeral. I have been trying to nurse the plants back since then. They are limping along. The dogwood may not make it.

Date of experience: July 11, 2021
California
1 review
0 helpful votes
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Great first experience!
July 11, 2021

I received 6 Emerald Green Arborvitae. They were in great condition, despite an extreme heatwave that was occurring in California at the time. The way they packaged the trees in boxes with enough moisture to survive transport is ingenious.
I always avoided buying larger plants online because of potential transportation issues, but will no longer hesitate... at least not with this company.

Date of experience: July 11, 2021
Florida
1 review
0 helpful votes
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Wonderful Experience
July 11, 2021

Easy order and nice size trees. Also their response was quick and fast delivery.

Date of experience: July 11, 2021