FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,309

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,370
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Florida
1 review
0 helpful votes
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BROKEN-UP/ DAMAGE
July 28, 2021

Plant came broken-up and damaged. I still plant it hoping it will grow.

Date of experience: July 27, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Texas
1 review
0 helpful votes
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Impressive
July 26, 2021

My lemon tree arrived and looks amazing, looking forward to planting more plants from Fast Growing Trees.

Date of experience: July 26, 2021
Oklahoma
1 review
0 helpful votes
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Very responsive and responsible
July 26, 2021

This is my third time buying tree from FastGrowingTree, in general, they are good at their words and promises, which is worth a ton for purchasing on line. I would do more business with them for sure in the future.

Date of experience: July 26, 2021
Ohio
1 review
0 helpful votes
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Need a bigger shipping box
July 26, 2021

My tree had the top 1 1/2 feet folded over instead of using a bigger box. The hydrangea had 10 inches broke off of two of its branches as well.

Date of experience: July 26, 2021
California
1 review
0 helpful votes
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Tree planting
July 28, 2021

The trees were a lot smaller than I visualize. Maybe it too soon to comment but for the price the
Trees look poorly maintained. The few leaves on the Royal Express Tree fell off but hopefully will
Grow fast over the next few months. The Thuja looked pretty good.

Date of experience: July 26, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your trees were not what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

New York
2 reviews
0 helpful votes
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Replacement
July 26, 2021

They willfully replace my lemon tree that was delivered dying and my rose plants with yellow leaves and black spots on the leaves

Date of experience: July 26, 2021
California
1 review
0 helpful votes
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The healthiest fruit tree ever.
July 26, 2021

I received a healthy and strong young sapote tree which, one week after being transplanted, is thriving in my backyard.
I was gladly surprised about the impecable condition of the tree in it's packaging.

Date of experience: July 26, 2021
New York
1 review
0 helpful votes
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Quality
July 26, 2021

The Bushes I ordered arrived quickly. They were well packaged and of a High Quality. I've planted them a day after they arrived and they are doing great.

Date of experience: July 26, 2021
New Jersey
1 review
0 helpful votes
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Good fig tree
July 26, 2021

Started to grow quick in the first 2 weeks. Definitely would recommend.

Date of experience: July 26, 2021
Minnesota
1 review
0 helpful votes
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Happy
July 26, 2021

Fast delivery, Strong solid trees that want to grow.

Date of experience: July 26, 2021
Massachusetts
1 review
0 helpful votes
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Meyer Lemon/ Key Lime combo
July 26, 2021

I didn't realize I had ordered the key lime in addition to the Meyer Lemon but I did and I'm glad. I have had the trees about a month now. The Meyer Lemon has grown at least 6 inches and the Key Lime about 3. They are health and strong

Date of experience: July 26, 2021
Massachusetts
1 review
0 helpful votes
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Bush
July 26, 2021

Very small and mostly dead. Hopefully it will come back

Date of experience: July 26, 2021
Texas
1 review
0 helpful votes
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Quality/Quick Shiippng
July 26, 2021

The trees and plants shipped quickly but unfortunately 2 of the 6 were very dry and almost dead. I'm still trying to save the two but not having much luck. Very disappointing because I spent over $300 on a handful of plants :(

Date of experience: July 26, 2021
California
1 review
0 helpful votes
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Trees… in hope!
July 26, 2021

I ordered and received 2 trees for planting in my
Yard. The crepe myrtle was healthy upon arrival and is still looking great in the ground
The maple came with some dry leaves on the top
Now that it is planted, more leaves are drying up
It is with HOPE that soon enough this tree will grow as expected

Date of experience: July 26, 2021
New Jersey
1 review
0 helpful votes
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Very Happy
July 26, 2021

My trees arrived very quickly and all of them were beautiful. 3 out of 10 died after a few days due to unusual & record amounts of rainfall and much to my surprise, FastGrowingTrees is in the process of sending me 3 more replacement trees that I didn't even ask for.

Date of experience: July 26, 2021
Maine
1 review
0 helpful votes
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Easy to use website and quick delivery. Our trees are all doing well! I got the fertilizer recommended and we are also applying miracle grow regularly. Will buy again from here.

Date of experience: July 26, 2021
New Jersey
1 review
0 helpful votes
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Stressed tree delivered.
July 28, 2021

Received my weeping $#*! willow tree stressed from the delivery. There were browning of the leaves. I planted it the day of delivery but it continued to turn brown. I called 2 weeks later to report the results of the tree's dying and was told if I did a scratch test and it was green the tree is still alive. I continued to water in hopes of the tree coming around. It never did. I did another scratch and the tree is brown. Now I'm told they didn't hear from me. I was never told how much time to give the tree to recover. I'm an experienced gardener and will never order again from fast growing trees because they don't stand behind their product. When I get plants and trees from area garden centers the plants aren't stressed like this tree was so on arrival.

Date of experience: July 26, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience! We typically advise customers to reach back out within our 30 day guarantee period if the tree does not recover. We're reaching out privately to help!

Georgia
1 review
0 helpful votes
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Good job
July 26, 2021

Received exactly what I expected and they were in good shape.

Date of experience: July 26, 2021
Texas
1 review
0 helpful votes
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Satisfied customer
July 26, 2021

Our palm tree arrived healthy and ready to plant. We are very pleased.

Date of experience: July 26, 2021
Texas
1 review
0 helpful votes
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Customer service
July 26, 2021

I would recommend fast growing trees for all of your planting needs. Their customer service is 100%. Very easy to email and they respond very quickly.

Date of experience: July 26, 2021